Helen delivered an engaging and genuinely enjoyable first aid course. She explained everything clearly, encouraged questions, and took the time to answer all of my additional queries in detail. I’ve c... See more
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Review summary
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Dean was a fantastic teacher. He kept the course interesting and easy to understand. He was empathetic whilst dealing with heavy topics, but managed to keep the course light and even funny at times. W... See more
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Fantastic banter, really memorable teaching. I'll remember so much more from this course than my previous one. Truly engaging and the use of real life examples make it hit home and sink in much more r... See more
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Was a bit apprehensive about the course before going as i don't like the role play idea, but with Chris making everything easy to learn, funny & interesting his knowledge on everything was brilliant i... See more
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Company details
- Training Centre
- Emergency Training
- Emergency Training School
- First Aid Station
- Mental Health Service
- Training School
Written by the company
St John Ambulance Cymru provides first aid treatment, training, and transport for communities across Wales. Our vision is simple: for everyone to get the first aid they need, anytime, anywhere. Each year, we train thousands of people across Wales through accredited courses led by qualified trainers. Our wide range of courses include 3 Day First Aid at Work, Emergency First Aid at Work, mental health first aid, and health & safety training. Whether you're looking to build confidence in a medical emergency or improve safety standards in your workplace, we have a course to meet your needs. We offer workplace first aid training at centres across Wales including Cardiff, Wrexham, Swansea, Newport, Abergele, Bridgend, Abergavenny, Rhayader, and Deeside. Alternatively, we can come to you to deliver bespoke certified training at your workplace for groups of six or more. We work with young people, employees, and communities across Wales to make first aid knowledge accessible to everyone. Our trained volunteers deliver expert first aid cover at a wide range of public events, from sports matches to concerts, helping keep attendees safe. We offer transport services in partnership with the NHS, ensuring safe and reliable care for those who need it. Through our actions, we inspire others leading by example and supporting people to reach their full potential.
Contact info
Priory House, Beignon Cl, CF24 5PB, Cardiff, United Kingdom
- 0300 201 1999
- training@sjacymru.org.uk
- sjacymru.org.uk
About Our Training Courses
4.9
Excellent
2K reviews
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Replied to 87% of negative reviews
Typically replies within 1 week
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Gary was fab
Gary was fab. Punctual, informative, and knowledgeable, kept to the point; could answer any of our questions. The days went by quickly.
Thank you
August 13, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to review us, we're pleased Gary was able to answer any questions you had.
Crystal clear information supplied
Gary was a great teacher, the class was well run and broken down into nice segments that you could clearly understand. I will be recommending St John's Ambulance to all my colleagues.
August 12, 2026
Reply from St John Ambulance Cymru
Thank you for your recommendation.
Reply from St John Ambulance Cymru
Thank you for taking the time to review us.
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review.
Excellent AED training
Excellent hands on, informative training. I am sure I could help in an emergency situation that I hope will never happen. Helen was a first class trainer.
August 12, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to review us.
I think Dean was an excellent trainer
I think Dean was an excellent trainer. He made it very practical, had us repeat everything multiple times so it actually sticks! Was very knowledgeable and I couldn't recommend this course more.
August 11, 2026
Reply from St John Ambulance Cymru
Thank you for leaving us a review, we're pleased to hear Dean delivered the course so well.
Covered all aspects in short time with…
Covered all aspects in short time with a great instructor many thanks to Helen who did a great job in a relaxed atmosphere
August 12, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review.
First Aid 2 day refresher training - CARDIFF
On arrival, meet by a lovely reception team. Explained everything clearly, signed in daily and provided with a pass. Staff helpful and friendly. Trainer polite, and clear and had lots of stories to support first aid.
August 6, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to review us, we're pleased to hear you enjoyed learning with us.
Helen was very informative
Helen was very informative, had great knowledge and it was also obvious that she had first hand experience of this subject.
August 12, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to review us.
Fire Marshall course.
A great course. The instructor was great, felt at ease throughout, it was informative and a constructive course.
August 11, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review.
Donna was very knowledgeable and made…
Donna was very knowledgeable and made sure we were all comfortable with everything and gave us lots of opportunities to ask questions!
August 10, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review.
very informative and interactive
The course was very informative and interactive. The instructor was knowledgeable and engaging.
August 10, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to review us.
3 day first aid
I did the first aid course for work and had a really great time. It’s a lot of information to take in but Sam made it fun and kept us engaged.
August 7, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review.
Amazing Course great range of content…
Amazing Course great range of content Dean was awesome and Dean the instructor explained each content in detail I would Highly Recommend this course
August 10, 2026
Reply from St John Ambulance Cymru
Thank you for your recommendation, we're pleased to hear Dean delivered the course so well.
My trainer Tanya was amazing with us…
My trainer Tanya was amazing with us went through everything extremely well couldn’t fault her
August 10, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to review us.
Gary delivered an engaging and dynamic…
Gary delivered an engaging and dynamic first aid course covering lots of material in the three days our team was with him. The split of presentational / practical education kept everyone engaged with plenty of recap sections in place to ensure the key information was sinking in. Our team have finished the course feeling confident and energised to deal with any future first aid situations they may face.
August 10, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review. We're pleased to hear your team is feeling confident in their First Aid skills.
Best trainer ever.
The joining instructions were clear. The location was easy to find with plenty of free parking. The trainer was one of the best I have ever had. The pace was just right and there was plenty of opportunity to ask questions or recap. The course included students with a variety of experience of first aid and the skill of the trainer meant we all progressed together. My trainer was Donna H.
August 5, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to review us, we're pleased to hear you had a pleasant learning experience with Donna.
Gary was very informative and clear.
Gary was very informative and clear.
Made the course enjoyable and comfortable.
Lovely atmosphere in the class.
Best 1st aid course I’ve attended, would highly recommend.
Jill Leddington
August 5, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to review us, we're pleased to hear you enjoyed learning with Gary.
MHFA Course
Thoroughly enjoyed the course with a great group of people. Some interesting exchanges about different experiences. Knowledgeable trainer, Lisa Nicholls who encouraged group discussions and exchanges of ideas
August 5, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review.
Excellent First Aid Training Course
Excellent First Aid Training Course
I recently completed a three-day first aid training course with St John Ambulance and was extremely impressed with the trainer and the overall experience.
The trainer was highly knowledgeable, professional and approachable, delivering the course in a clear and engaging way. They created a relaxed learning environment while ensuring that all the important information and practical skills were covered thoroughly.
The practical exercises were particularly useful and gave us the confidence to put what we had learned into practice. The trainer was always happy to answer questions and took the time to make sure everyone understood the different aspects of the course.
Overall, it was an excellent three days of training, and I would highly recommend the trainer to anyone looking to complete first aid training. A very informative, enjoyable and worthwhile course. Thank you Helen.
August 3, 2026
Reply from St John Ambulance Cymru
Thank you for taking the time to leave us a review, we're pleased to hear you found the course informative and enjoyable. Thank you for your recommendation.
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