Sjmk Reviews 36

This is a great service. I was unaware of SJMK until I got a phone call from one of their customer service agents who was very helpful and reassuring in explaining to me how the service works and what I could gain from it. I was a little cynical that anything I could find would be worth very much but as it’s such an easy process I thought I might as well give it a go and even if I didn’t receive a payment at least it would give me an excuse to sort out all my old stuff. Most of the bits I found at the back of my drawers hadn’t been worn for years and I had even forgotten where some of it had come from! So I was pleasantly surprised and certainly was not expecting the high amount of money offered. Everyone I had contact with was friendly and helpful and the whole process is done to a high professional standard. Excellent communication too. Payment is also very prompt- the money was in my bank account the same afternoon that Sam called with my offer. Would highly recommend SJMK.

Lynne and Sam were very informative, and so happy with the result! 🤗

It was all very quick and seamless. I had the phone call with Lynne, introduced me to company and their aims. I had previously read up on it but if I had any further questions, then was the time to ask but I was happy with my understanding of what to expect. Within a day I received the bag, sent it back with the paperwork complete, that was Saturday and by Monday they had phoned me with an offer. We agreed a price and given the time of day, it delayed the payment, but within 48 hours the funds were in my account. Great service. I've already got my next bag ordered.

Great customer service, explained all the questions which I asked. A secure way of selling your items and if you are not happy with the sell, they can return the items back to you.
I had few items which I didn't want them to be returned, so I asked them to recycle them. Thank you Sjmk team for all your help.

They were very quick at getting back to me soon as they received the items.

I have used this service twice and both times were effective and gave good value for items. Actually more than we thought. Costumer service was friendly and professional. I will certainly be using this service again.

User friendly free postage, helpful advice and valuation along with speedy payment have made this a favourable experience. I would not hesitate to recommend SJMK to others.

Polite staff, explained the process with no pressure. Fast service. Got more than I expected for my broken and unwanted gold. Well worth it.

Items sent and receipt confirmed with assessment of value of goods provided. Issue with payment but with good customer service the matter was investigated as a priority and payment made to my account. Happy with the company.

Fast service and good company

Jen was very helpful and lovely. Got a transfer same day. I wish they would pick it up instead of having to send it through the post, but that’s something that could be improved on, but overall very good

Easy and quick

Good experience over all, the envelope took about a week but the price I got was good

Ease of process, just put in envelope send off and wait for phone call with offer amount, once agreed paid straight into bank within hours.

Lovely people to speak with, good communication would tell anyone wishing to sell jewellery to contact smjk x 😀 😊 good prices also

Everything was so quick and easy from telephone conversations, receiving package, posting unwanted items, quotation and receiving payment