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Rated 4 out of 5 stars

Finally got a refund after all these years of waiting. Im guessing they too were hit hard by the covid nonsense Thank you for refunding my money and I hope you have recovered from what the governm... See more

Rated 1 out of 5 stars

Waiting on a refund since Covid cancelled flight in 2020. Despite Skidoo being wholly owned by Helloworld I still have no refund and little or no response to my multiple emails. To ad insult to injury... See more

Rated 5 out of 5 stars

Easy to navigate, all prices are compared to multiple airlines which is great value and less wasting your own time, easy website to use and transfer payment. All in all- great experience thus far. Wil... See more

Rated 1 out of 5 stars

Everyone tells the same sad story about this joke of a company. They cancelled flight because of covid. No replys to emails, phonecalls etc etc. Finally, the response is a refusal to refund but a "... See more

Company details


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2.7

Poor

TrustScore 2.5 out of 5

204 reviews

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Rated 2 out of 5 stars

Never again!

The process at the airport was fine. However the price the was double due to an accidental mistake with my booking date. They lady on the phone was rude and robotic . Would not go through you again as you don’t understand customer service ... you just want to get your money!

October 12, 2019
Unprompted review
Rated 2 out of 5 stars

Still waiting

Still Waiting
I booked tickets on Monday and still have not received actual tickets and its Friday - 96 hours later. The promise was a little over 24 hours.
Over promise, under deliver.

October 11, 2019
Unprompted review
Rated 1 out of 5 stars

If I could give a negative report I…

If I could give a negative report I would. I will never chose your company again and I will warn everyone and anyone whom will listen. Your company is dishonest and fraudulent and just common scammers who have made our upcoming trip something we are NOT looking forward to.
Thank you for ruining our trip.
Atha

October 10, 2019
Unprompted review
Rated 4 out of 5 stars

Easy to make a booking

Easy to make a booking, although the price shown on the website was different to the selling price, but all other websites did the same thing. They didnt hassle me too much to sell other products ( insurance, etc)

October 9, 2019
Unprompted review
Rated 5 out of 5 stars

Extremely Satisfied with the Overall…

Extremely Satisfied with the Overall Service.

Booked flight tickets online which were cheapest amongst other websites & when compared with other booking agencies. Above that, the other websites charge few bucks to confirm the flight seats at this stage(almost 3 months away from flying date) but Skiddoo charged me nothing and sent me booking confirmation in literally no time(also,based on my seat preference & meal selection). As the ticket was booked online and there were no options to select seats or meal selection on website,so i had to contact skiddoo through email. I must say, the most hassle free conversations i had with customer service team throughout my experience. Just 3 or few emails forward and backward, and i was sorted with everything. Thanks to Noelle Alforque from Skiddoo cust.Service who made my experience with flight booking and confirming everything related to the flight, real easy.

October 9, 2019
Unprompted review
Rated 1 out of 5 stars

6 digits bank number thriller

I bought a flight and I after a little time I received an email saying that if I had not provided Skiddoo in a few hours with my bank 6 digits security number, they had to cancel the transaction and therefore I would lose my ticket. I was at the airport when I saw the message and I was lucky to make some time before boarding my flight to call my bank, get the number and send all the information to the Skiddoo staff member. Very unpleasant, thrilling experience, I'll think twice before using your service again.
Kind Regards,
Marco

October 8, 2019
Unprompted review
Rated 5 out of 5 stars

Best and cheap

Price cheep as compared to another site. Easy to book the ticket haven’t get any trouble in the website. Loved it ❤️
Thanks

October 8, 2019
Unprompted review
Rated 5 out of 5 stars

Simple and snappy

The checkout process was really easy. I paid via PayPal and the entire process was quick and simple.

October 8, 2019
Unprompted review
Rated 3 out of 5 stars

Booked the trip last minute kinda…

Booked the trip last minute kinda thing, only received receipt after purchase, didn’t worry about it until next morning, still no ticket so I call the helpline and was on hold for 15mins, hung up cos I needed to go to airport, go to airport still no ticket so I email to request ticket so I can check in, no reply after 20 mins so I call again, got through after 10 - 15 mins. Lady was helpful and emailed ticket straight away. It worked out fine but no one wants to be chasing a ticket they paid for, don’t advertise or offer service if can’t deliver on time.
If I missed the flight I would be looking for refund and price of accommodation I paid for.
I have used skidoo before, booked flight month in advance, had no problems but like I say don’t advertise flights for next day if can’t deliver ticket in time.

October 7, 2019
Unprompted review

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