Skills Certified Australia Reviews 3,080

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making the entire process smooth and stress-free. Many people highlight the exceptional customer service, noting that the team provides clear guidance, quick responses, and constant support from start to finish. Reviewers also appreciate the efficient and straightforward user experience, with many finding the process easy to understand and complete. However, some people were dissatisfied with the process, mentioning that their queries were not addressed, and new requirements were constantly added, making it difficult to meet deadlines. A few other people also experienced technical or procedural difficulties.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise individual staff members... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpfulness and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease and... See more

Service

Consumers find service to be positive, highlighting the professional, supportive, and efficient assistance... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the promptness and... See more

Based on these reviews

Rated 5 out of 5 stars

Skills Certified made the entire process incredibly smooth for us from start to finish. Niamh guided us step by step, answered every question we had, and made sure we were on the right path from the v... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Skills Certified Australia. They helped me complete my course smoothly and supported me throughout the entire process. Toni was amazing — very professional, patient,... See more

Company replied

Rated 5 out of 5 stars

Skill certified is a great company to deal with. Whole team is very professional and friendly especially the boss (Hassan Abdullah) 10/10 for him. I dealt with Dennielle. In starting it was very over... See more

Company replied

Rated 5 out of 5 stars

Danielle did an outstanding job throughout the whole process. I don’t think she ever took more than an hour to reply to any email we sent regarding the process, which is quite impressive. Everythi... See more

Company replied


Company details

  1. Educational Institution
  2. Association or Organization

About Skills Certified Australia

Written by the company

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4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Rated 5 out of 5 stars

100% recommend

100% recommend.
Easy to deal with. Very convenient for me. Great communication from Shelbie Heron as she kept me updated throughout the whole process. Thanks again.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with Skills Certified Australia throughout my RPL process.

Angela was extremely supportive, responsive, and professional from start to finish. She provided clear guidance on the evidence requirements and helped me understand exactly what was needed to successfully complete the assessment.

Her communication was always prompt and helpful, which made the entire process much smoother and less stressful.

I truly appreciate her support and would highly recommend both Angela and Skills Certified Australia to anyone pursuing RPL certification 👍

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience Niamh was great

Great experience with skills certified. I was dealing with Niamh Mannix and she was brilliant throughout. From emails to phone calls she was always ready to help, give information and explain what I needed to do. Would highly recommend Niamh

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Angela | Excellent Service

Angela was the great, regularly reached out to check if we needed any assistance.
Would highly recommend Skills Certified Aus !!!

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

They are very helpful in each details…

They are very helpful in each details that you needed in the process, Especially Ms. Angela Calliku of Skill certified australia. She reviewed and evaluate my documents and evidence and then follow me up for any missing details and evidences that is important to get a successful outcome.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Very pleasant and clear communication…

Very pleasant and clear communication from the very beginning. Every question was attended quick and most of the process I felt at ease.

Thank you Skills Certified Team and Especially Niamh

March 4, 2026
Unprompted review
Skills Certified Australia logo

Reply from Skills Certified Australia

Hi Sebastian, great to hear of your excellent experience with Skills Certified Australia. Hopefully you go on to achieve the goals you have set out for yourself in your career. We also value and appreciate your kind words, thank you

Rated 5 out of 5 stars

CHAMPIONS

Angela and Nicholas are absolute legends! Highly recommend to anyone looking

December 29, 2025
Unprompted review
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Reply from Skills Certified Australia

We're delighted to hear of your positive experience with Skills Certified Australia! We pride ourselves on supporting our clients throughout their RPL application and are pleased to see you obtain your nationally recognised qualification. Thank you for leaving a great review too!

Rated 5 out of 5 stars

Skills certified experience

Skills certified were very helpful for getting my carpentry qualification, my case manager Danielle Douwaihi was very prompt answering emails which made the process overall quick and simple. They’re a good option for getting you qualification

February 27, 2026
Unprompted review
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Reply from Skills Certified Australia

Hi Riley , thank you for taking the time to leave a review. We appreciate your feedback and are happy to have been able to guide you through the RPL process enabling you to achieve your qualification. We hope you go on to reach new heights in your career as a result

Rated 5 out of 5 stars

Zanah helped make the entire process…

Zanah helped make the entire process simple. She always answered any questions I had promptly. I would happily recommend skills certified and Zanah for anyone wanting to do the RPL process

February 1, 2026
Unprompted review
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Reply from Skills Certified Australia

Thank you for your review, Bianca. We are glad that we have been able to assist you in obtaining a nationally recognised qualification through the RPL process. We wish you all the best in the next steps in your career.

Rated 5 out of 5 stars

Brilliant experience

Brilliant experience, could not be happier. From the moment I enquired to the final issue of my certificate. My first call was handled by Nick, He was very helpful and knowledgeable, he quickly established that I would be able to become a qualified carpenter based on my experience, and was upfront about the total cost which I found refreshing. Nick definitely made me feel confident that I could get the portfolio assembled and that the Skills Certified Team would assist me at every step. After paying the fees I was immediately contacted by my case support worker Emilia. Massive shout out to Emilia, so supportive, very professional, always available if required, continued communications if I went quiet for a few days just to check in. Emilia was perfect for my circumstances and she is a real credit to the Skills certified Team. I would recommend this company to anyone (and already have to my brother in law) Simply put, they are an honest upfront company, staffed by professional, friendly and helpful people. Five stars excellent job guys!

February 26, 2026
Unprompted review
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Reply from Skills Certified Australia

Hi Greg, great to hear of your excellent experience with Skills Certified Australia. Hopefully you go on to achieve the goals you have set out for yourself in your career. We also value and appreciate your kind words, thank you

Rated 5 out of 5 stars

Hassan was my main point of contact…

Hassan was my main point of contact during the enrolment process for my Diploma of Community Services, and I truly can’t speak highly enough of the support he provided.

From the very first conversation, Hassan was professional, calm, and incredibly reassuring. He took the time to listen to my circumstances and understand where I was at in life to ensure I was ready to take on the course. His communication was outstanding and made the whole enrolment process feel smooth and stress-free.

Before connecting with Skilled Workforce, I had explored other providers and was discouraged after being told I wasn’t qualified enough to complete the course. Hassan went above and beyond. He guided me through providing the right documentation, spent time speaking with me over the phone about my work and experience, and supported me through the process so I could move forward with confidence.

He was always responsive and approachable. If he missed my call, he would make the effort to return it, which gave me great confidence that I was choosing the right provider. His positive, encouraging, and enthusiastic nature made a big difference and reassured me that I was capable of completing the qualification.

Because of the great communication and support I received from Hassan, I have since reached out to him again to discuss enrolling in my Diploma of HR and Leadership & Management. I’m now saving for my next qualification through Skilled Workforce and look forward to continuing my study journey with them.

Hassan is truly a gem, and Skilled Workforce is lucky to have him. I will continue referring others and look forward to completing future qualifications through them.

November 20, 2025
Unprompted review
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Reply from Skills Certified Australia

We're delighted to hear of your positive experience with Skills Certified Australia! We pride ourselves on supporting our clients throughout their RPL application and are pleased to see you obtain your nationally recognised qualification. Thank you for leaving a great review too!

Rated 5 out of 5 stars

Niamh and Skillscertified helped me…

Niamh and Skillscertified helped me quickly to get certificate of my qualification! Thank you for your job🙏

February 19, 2026
Unprompted review
Skills Certified Australia logo

Reply from Skills Certified Australia

Hi there , thank you for taking the time to leave a review. We appreciate your feedback and are happy to have been able to guide you through the RPL process enabling you to achieve your qualification. We hope you go on to reach new heights in your career as a result

Rated 5 out of 5 stars

I recently completed my RPL…

I recently completed my RPL certification through Skills Certified Australia, and the whole process was smooth, easy, and very convenient.

A special thank you to Holly Marchant for her outstanding support. Holly was professional, responsive, and guided me clearly through every step. Communication was excellent, everything was well organised, and it made the entire experience stress-free.

I highly recommend Skills Certified Australia to anyone looking to get their skills formally recognised through RPL.

Gayan Rupasinghe

February 25, 2026
Skills Certified Australia logo

Reply from Skills Certified Australia

Thank you for your review, Gayan. We are glad that we have been able to assist you in obtaining a nationally recognised qualification through the RPL process. We wish you all the best in the next steps in your career.

Rated 5 out of 5 stars

I recently received my certificate

I recently received my certificate, which I had been waiting for almost five years to obtain. Thanks to Skills Certified Australia, I received it within just three weeks after my application was submitted.

Their service was excellent — professional, supportive, and efficient throughout the entire process. They provided clear guidance, helpful advice, thorough documentation support, and consistent communication.

If you have sufficient work experience and are looking to gain a formal qualification, I highly recommend Skills Certified Australia. They are truly a great choice.

February 23, 2026
Unprompted review
Skills Certified Australia logo

Reply from Skills Certified Australia

Hi Lalin, great to hear of your excellent experience with Skills Certified Australia. Hopefully you go on to achieve the goals you have set out for yourself in your career. We also value and appreciate your kind words, thank you

Rated 5 out of 5 stars

Truly nice

Truly nice. Along the process they help me a lot and they understand my situation and giving me a time to complete this task. Highly appreciated your support and recommend to others to get their skill certified through this institution

February 25, 2026
Unprompted review
Skills Certified Australia logo

Reply from Skills Certified Australia

We're delighted to hear of your positive experience with Skills Certified Australia! We pride ourselves on supporting our clients throughout their RPL application and are pleased to see you obtain your nationally recognised qualification. Thank you for leaving a great review too!

Rated 5 out of 5 stars

Was a awsome experience

Was a awsome experience. Angela really helped me through the whole progress

February 25, 2026
Unprompted review
Skills Certified Australia logo

Reply from Skills Certified Australia

Hi Matthew , thank you for taking the time to leave a review. We appreciate your feedback and are happy to have been able to guide you through the RPL process enabling you to achieve your qualification. We hope you go on to reach new heights in your career as a result

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