SKIN 65Reviews 

110
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the helpfulness and prompt responses from the support team. Many people appreciate the speed and efficiency of the ordering process, with products often arriving quickly and securely packaged. The products themselves are frequently described as amazing, with reviewers noting their effectiveness and the real results they provide for various skin types. However, a small portion of people felt that while the service was excellent, a severe reaction to a product due to highly sensitive skin was experienced. Additionally, some customers would have appreciated samples of other products to try, especially when new to a brand.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Product

Clients share positive opinions on product, with many reviewers finding the products to be amazing and... See more

Service

Customers had positive experiences with service, with many reviewers expressing their appreciation for the... See more

Customer service

Reviewers mention positive feedback about customer service, with many highlighting the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

haven’t even used the product yet, but I just had to share how amazing the customer service was. I was struggling with registration and noticed a note saying to call for assistance. It was already p... See more

Rated 5 out of 5 stars

The best skin care company I’ve ordered from. It’s so hard to find Obagi Skin-Care in the UK but they stock everything and super fast delivery which is amazing. Officially converted to using them... See more

Rated 5 out of 5 stars

Hassle free ordering. Very fast dispatch of order. Securely packaged and trackable. New to Alumier brand so some samples of other products to try out would have been nice. Would order again from this... See more

Rated 5 out of 5 stars

The delivery was quick and everything was very efficiently done. The products are frankly amazing! This is the only time I have ever been complimented for my skin! My skin is dry and sensitive and the... See more


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

110 reviews

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4.9

All reviews

(110)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

I couldn’t be happier with my experience with Skin 65! My purchase arrived quickly, and the delivery was flawless. I have been struggling daily with acne on my forehead, and I contacted Dr Sarwar for advice about my skincare. His utmost care and the speed with which he handled my request were nothing short of outstanding.
The quality of the service and the products are excellent, and I am confident I’ll stay with Skin 65 for all my skincare needs. Thank you for such an exceptional experience—I highly recommend Skin 65 to anyone seeking top-quality products and expert advice!

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

Yep its great

Okay, so, i was looking everywhere for a terahertz gua sha specifically. To my surprise its quite hard to find even in the uk? Well i came across this website and bought it with 1st class postage (their only option i think) hoping for the best. It came in some really nice packaging and i loved the branding, i will say i didnt expect the actual gua sha to have the skin 65 logo printed on it but it makes for such a sleek expensive look. I did the ice test to see if it was real and it 100% was. Its more expensive than other typical gua shas understandably but for my first experience with this store i really genuinely like it. I didnt get any freebies which i see other people have written but i dont mind. Its a trustworthy site !! :)

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Quick delivery

I ordered a terahertz face roller and it arrived quickly and well packaged. Lots of free samples thrown in which was nice. Really happy with my purchase and will be back.

May 25, 2023
Rated 1 out of 5 stars

Not able to contact customer service

Not able to contact customer service
Item not delivered yet
No updates whatsoever
Scary!

November 26, 2022
SKIN 65 logo

Reply from SKIN 65

Dear Giulia,

Sincere apologies for this. There was a delay due to postal strikes by Royal Mail. We have advised you to keep the product when it arrives and have also issued a full refund for the inconvenience.

Kind regards,
Skin 65

Rated 5 out of 5 stars

Someone had given me an sample of skin…

Someone had given me an sample of skin ceuticals C F Ferulic, l couldn't believe the difference it made to my skin, being Asian I had tried other hi brands but this stuff is amazing.. I will be back 🤣 Thank you!

July 29, 2021
Unprompted review

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