I've followed skin and shape for a while until I made the decision to try their weight loss treatments. Its been a slow journey, I never thought I'd be able to lose weight with PCOS but it's been am... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've had a great experience using Wegovy through Skin & Shape. The whole process has been smooth from start to finish, with excellent communication and customer service throughout. A special th... See more
Company replied
I’ve been delighted with the guidance and support I’ve received throughout my weight loss journey. Whenever I’ve needed help or reassurance, support has always been just a message away. Not only hav... See more
Company replied
I am absolutely loving my experience with the skin & shape. Not only has it help transform my life but it’s also giving me my confidence back after having my four children and not being able to lose t... See more
Company replied
Company details
Written by the company
🩺 UK-registered pharmacy 🍏 Weight management treatments 🤍 Qualified pharmacist prescribers 📦 Fast, discrete delivery
Contact info
Skin and Shape, 5a The Ridgeway, SL0 9HX , Iver, United Kingdom
- Help@skinandshape.co.uk
- skinandshape.co.uk
4.9
Excellent
175 reviews
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This company invites their customers to review, whether positive or negative
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Order very easy
Very easy to order and forms were very user friendly.
April 14, 2026
Unprompted review
Reply from Skin and Shape
Dear Millie,
Thank you for your review. We're delighted to hear that you found the ordering process easy and the forms user-friendly. We aim to make the experience as simple and straightforward as possible while ensuring patient safety. Thank you for choosing Skin & Shape and for taking the time to share your feedback.
Kind regards, Skin & Shape Customer Care Team
By far best customer relationship…
By far best customer relationship answering your questions straight away if confused u get one to one video calls and ask what’s on your mind and the discount code you get every month u order.. love
June 19, 2026
Unprompted review
Reply from Skin and Shape
Dear Hasna,
Thank you for your kind review. We're delighted to hear that you've had such a positive experience with our team. Providing prompt support, clear communication, and access to one-to-one consultations when needed is something we place great importance on. Thank you for your continued trust in Skin & Shape Pharmacy, and we look forward to supporting you throughout your journey.
Kind regards, Skin & Shape Customer Care Team
Monjaro results
I am on Monjaro and from start in October till now the results are showing amazingly.
The staff were caring and always helpful with the support and communication to the key. The prices are great as well.
Hands down one of the best pharmacies.
June 19, 2026
Unprompted review
Reply from Skin and Shape
Dear Manuela,
Thank you for your wonderful review. We are delighted to hear that you have achieved such great results since starting your Mounjaro journey with us in October. Providing ongoing support, clear communication, and patient-centred care is at the heart of what we do, so it's fantastic to know this has made a positive difference to your experience. Thank you for your kind words and for choosing Skin & Shape Pharmacy. We look forward to continuing to support you on your journey.
Kind regards, Skin & Shape Customer Care Team
This company was absolutely helpful and…
This company was absolutely helpful and had no issues, would definitely try again.
June 19, 2026
Unprompted review
Reply from Skin and Shape
Dear Khadijah,
Thank you for your kind review. We're delighted to hear that you had a positive experience with our service and found everything straightforward. We appreciate your support and look forward to helping you again in the future.
Kind regards, Skin & Shape Customer Care Team
Always easy to order
Always easy to order. Zuhra is always easy to contact & speak with. Ive had a discount code from the first day of ordering and I love that I can continue using it. Would highly recommend skin&shape. Best customer service for sure!
June 19, 2026
Unprompted review
Reply from Skin and Shape
Dear S,
Thank you for your lovely review. We're delighted to hear that you've found the ordering process simple and that you've always felt able to reach out for support when needed. Providing excellent customer service and making treatment as accessible and straightforward as possible is something we take great pride in. We're also pleased that you've been able to benefit from our discount offers along the way. Thank you for your recommendation and for choosing Skin & Shape to support your journey.
Kind regards, Skin & Shape Customer Care Team
Fantastic staff fantastic customer…
Fantastic staff fantastic customer service they've been with me through my whole journey of weight loss I can contact them at any time and they're always on hand to help
June 4, 2026
Unprompted review
Reply from Skin and Shape
Dear Dorothy,
Thank you for your wonderful review. We're delighted to hear that you've felt supported throughout your entire weight loss journey. Providing ongoing guidance, reassurance, and accessible support whenever our patients need it is incredibly important to us, so it's fantastic to know that our team has been there for you every step of the way. We truly appreciate your kind words about our staff and customer service, and we're grateful for your trust in Skin & Shape.
Kind regards, Skin & Shape Customer Care Team
Amazing care and service... Genuinely 1000% recommend.
Great communication and service from the outset (Zuhra) with clearly explained information covering all the necessary things/requirements including pre-treatment requirements, during tratement and post treatment information /guidelines.
This company demonstrates great patient care and their commitment re adhering to safety guidelines/ensuring the timely reviews and symptom checks.
I appreciate they hold a professional stance and do not compromise on patient safety.
I also appreciate there is no pressure/consistent calls etc and patients do not feel they have to continue buying from them-basically demonstrating they are not all about the money/business.
Overall, I would highly reccomend Skin and Shape in your journey with complete faith and confidence.
Providing the knowledge and service as it should be putting the care and safety at the forefront of what they do.
And I love that they also offer advice etc via the Q&As on Tiktok which is a bonus.
Genuinely 100% recommend. 😊
May 13, 2026
Unprompted review
Reply from Skin and Shape
Dear Samera,
Thank you for taking the time to leave such a detailed and thoughtful review. We are truly grateful for your kind words and delighted to hear that you felt supported and well-informed throughout your journey. Patient safety, clinical excellence, and personalised care are at the heart of everything we do, so it means a great deal to know that our thorough assessments, ongoing reviews, and commitment to safe prescribing have been recognised.
We're also pleased that you valued our approach of providing guidance without pressure, allowing patients to make informed decisions that are right for them. Our goal has always been to put patient wellbeing before anything else, and we're delighted that this came across in your experience.
Thank you as well for your support of our TikTok Q&A sessions. We believe that education is an important part of treatment, and we're glad you have found these helpful. We sincerely appreciate your recommendation and thank you for placing your trust in Skin & Shape.
Kind regards, Skin & Shape Customer Care Team
Exceptional service from start to…
Exceptional service from start to finish. Email and telephone responses are incredibly fast, and Zuhra has been lovely to deal with - friendly, patient and happy to answer even the smallest questions.
I felt really daunted by the prospect of starting Mounjaro, but the support and reassurance I’ve received have been second to none. I wouldn’t hesitate to recommend Skin and Shape.
May 16, 2026
Unprompted review
Reply from Skin and Shape
Dear Paula,
Thank you for such a thoughtful review. We're delighted to hear that you received prompt support from our team and felt reassured throughout the process. Starting a new treatment can feel daunting, so it's wonderful to know that the guidance and personalised support you received helped you feel confident and informed every step of the way. We truly appreciate your kind words and recommendation, and we're grateful to have been part of your journey.
Kind regards, Skin & Shape Customer Care Team
It’s made such an amazing difference to…
It’s made such an amazing difference to my apitite already, works straight way and has encouraged me to eat better, skin and shape have also been amazing with providing 1 to 1 information calls!
May 23, 2026
Unprompted review
Reply from Skin and Shape
Hello,
Thank you for your wonderful review. We're delighted to hear that you've already noticed positive changes and that the treatment has helped support healthier eating habits. It's also great to know that you found your one-to-one consultation helpful and informative. Providing personalised support and ensuring patients feel confident throughout their journey is incredibly important to us. Thank you for choosing Skin & Shape and for sharing your experience.
Kind regards, Skin & Shape Customer Care Team
Great service
Easy application, the nurse was lovely and answered all my questions. Delivery was quick and well packaged.
June 19, 2026
Unprompted review
Reply from Skin and Shape
Dear Rebecca,
Thank you for your lovely review. We're delighted to hear that you found the application process easy and that all of your questions were answered during your consultation. We're also pleased that your order arrived quickly and was well packaged. Thank you for choosing Skin & Shape, and we look forward to continuing to support you on your journey.
Kind regards, Skin & Shape Customer Care Team
easy assess to medication ordering
it has been so easy to order medication, medical consultation has been easy and the customer service people have been so helpful
June 18, 2026
Unprompted review
Reply from Skin and Shape
Dear Adepeju,
Thank you for your kind review. We're delighted to hear that you found the ordering process straightforward and that your consultation experience was smooth and easy. It's also wonderful to know that our customer support team has been helpful throughout your journey. We truly appreciate your feedback and thank you for choosing Skin & Shape to support your care.
Kind regards, Skin & Shape Customer Care Team
This has been such an amazing…
This has been such an amazing experience, any questions I’ve had have been met with great support! The staff have been super amazing and honestly I am just happy with everything! Would definitely recommend this company to anyone.
June 18, 2026
Unprompted review
Reply from Skin and Shape
Dear Rasheeda,
Thank you for your wonderful review. We're delighted to hear that you've had such a positive experience with us. Providing timely, supportive, and professional care is incredibly important to our team, so it's fantastic to know that your questions have always been met with the support you needed. We truly appreciate your kind words about our staff and are so pleased that you've been happy with your experience. Thank you for your recommendation and for choosing Skin & Shape.
Kind regards, Skin & Shape Customer Care Team
I’ve been delighted with the guidance…
I’ve been delighted with the guidance and support I’ve received throughout my weight loss journey. Whenever I’ve needed help or reassurance, support has always been just a message away. Not only have they helped me achieve my goals, but they’ve also empowered me with the knowledge and tools to develop healthier habits for life.
I cannot recommend Skin & Shape enough!
June 1, 2026
Unprompted review
Reply from Skin and Shape
Dear Natalie,
Thank you for such a thoughtful review. We're delighted to hear that you have felt supported throughout your weight loss journey and that our team has been able to provide guidance and reassurance whenever needed. Our goal is not only to help patients achieve their weight loss goals, but also to empower them with the knowledge and confidence to build healthy, sustainable habits for the future. It’s wonderful to hear that this has been your experience. Thank you for your recommendation and for trusting Skin & Shape to be part of your journey.
Kind regards, Skin & Shape Customer Care Team
I trust this company as they are safe…
I trust this company as they are safe secure and well informed. I am already seeing positive changes that are natural and gradual. Would recommend.
June 17, 2026
Unprompted review
Reply from Skin and Shape
Dear Neeli,
Thank you for your wonderful review. We're delighted to hear that you feel confident in the care and support provided by our team. Our priority is to ensure that treatment is delivered safely, responsibly, and with the right clinical guidance throughout your journey. It's great to hear that you're already seeing positive, gradual progress. Thank you for your recommendation and for choosing Skin & Shape to support your goals.
Kind regards, Skin & Shape Customer Care Team
Fantastic communication on the…
Fantastic communication on the phone,email and Tik tok
June 15, 2026
Unprompted review
Reply from Skin and Shape
Dear Kerry,
Thank you for your kind review. We're delighted to hear that you've had a positive experience communicating with our team across phone, email, and TikTok. Providing accessible, responsive, and professional support is something we take great pride in, so it's wonderful to know this has made a difference. We truly appreciate your support and look forward to continuing to assist you on your journey.
Kind regards, Skin & Shape Customer Care Team
First class service all round…
Having ended weight loss treatment elsewhere but wanting to go back to it to maintain I had a fantastic experience. They were very supportive and I had a personal call to ensure everything was correctly in place for me. All communication is first class, the delivery is really fast too. Costs are very reasonable. I’d highly recommend Skin and Shape.
June 18, 2026
Unprompted review
Reply from Skin and Shape
Dear Lisa,
Thank you for taking the time to leave such a lovely review. We're delighted to hear that you had a positive experience returning to treatment and that our team was able to support you through the process. Ensuring that treatment is safe, appropriate, and tailored to each individual is very important to us, so we're pleased that the consultation helped you feel confident moving forward. It's also wonderful to hear that you've been happy with our communication, delivery service, and pricing. Thank you for your recommendation and for choosing Skin & Shape to support your journey.
Kind regards, Skin & Shape Customer Care Team
Brilliant service and trusted company
The customer service from the team is brilliant. I feel fully supported. They give reccomendation and suggestions and even check in if any symptoms occur. The communication is quick and competent. They take all the fear out of treatment. Injections are delivery promptly and well packaged. Would highly recommend Skin and Shape.
January 9, 2026
Unprompted review
Reply from Skin and Shape
Dear Baljinder,
Thank you for your wonderful review. We're delighted to hear that you feel fully supported by our team throughout your treatment journey. Providing prompt, knowledgeable advice and ongoing support is incredibly important to us, so it's great to know that our communication and follow-up have helped put your mind at ease. We're also pleased that you've been happy with our delivery service and packaging. Thank you for your recommendation and for trusting Skin & Shape with your care.
Kind regards, Skin & Shape Customer Care Team
Very good customer service
The attention they gave to detail when I first applied to join the programme. I was asked a lot of questions, supplied photos and had an online consultation with one of the pharmacists.
The service from the company is very good, all answers are answered immediately, if any problems there are people you can talk to.
The delivery of the order is quick and easy, you do have to fill in a questionnaire when you re-order to ensure you have no problems and are on the correct dosage.
I would certainly recommend Skin and Shape.
June 18, 2026
Unprompted review
Reply from Skin and Shape
Dear David,
Thank you for taking the time to leave such a detailed review. We're delighted to hear that you felt supported throughout the prescribing process and that the thorough assessments, including the consultation with one of our pharmacist prescribers, helped you feel confident in your treatment. Patient safety is our priority, so we’re pleased that our ongoing reviews and reorder questionnaires have been a positive part of your experience. It's also wonderful to hear that you've found our team responsive, approachable, and that delivery has been quick and convenient. Thank you for your recommendation and for trusting Skin & Shape with your care.
Kind regards, Skin & Shape Customer Care Team
Amazing experience
Amazing experience , everyone on the team is extra helpful and knowledgeable :)
June 18, 2026
Unprompted review
Reply from Skin and Shape
Dear Brenda,
Thank you for your kind review. We're delighted to hear that you've had such a positive experience with our team. Providing helpful, knowledgeable, and supportive care is at the heart of what we do, so it's wonderful to know this has been reflected in your experience. We truly appreciate your support and look forward to continuing to help you on your journey.
Kind regards, Skin & Shape Customer Care Team
Ive had a great experience
Ive had a great experience, competitive prices, very secure fast delivery and great customer support from li e chats on tick tock to very fast response via email. Very happy customer thank you
June 18, 2026
Unprompted review
Reply from Skin and Shape
Dear Laura,
Thank you for taking the time to leave such a lovely review. We're delighted to hear that you've had a positive experience with our competitive pricing, secure and fast delivery service, and customer support. Providing accessible support through our TikTok lives, social media channels, and email team is something we take great pride in, so it's wonderful to know this has made a difference. Thank you for your support and trust in us—we look forward to continuing to support you on your journey.
Kind regards, Skin & Shape Customer Care Team
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