I've followed skin and shape for a while until I made the decision to try their weight loss treatments. Its been a slow journey, I never thought I'd be able to lose weight with PCOS but it's been am... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I've had a great experience using Wegovy through Skin & Shape. The whole process has been smooth from start to finish, with excellent communication and customer service throughout. A special th... See more
Company replied
I’ve been delighted with the guidance and support I’ve received throughout my weight loss journey. Whenever I’ve needed help or reassurance, support has always been just a message away. Not only hav... See more
Company replied
I am absolutely loving my experience with the skin & shape. Not only has it help transform my life but it’s also giving me my confidence back after having my four children and not being able to lose t... See more
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Company details
Written by the company
🩺 UK-registered pharmacy 🍏 Weight management treatments 🤍 Qualified pharmacist prescribers 📦 Fast, discrete delivery
Contact info
Skin and Shape, 5a The Ridgeway, SL0 9HX , Iver, United Kingdom
- Help@skinandshape.co.uk
- skinandshape.co.uk
4.9
Excellent
175 reviews
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Amazing supportive customer service
Amazing supportive customer service.
Clear explanation of medication interactions.
Reassurance provided at all times.
Nothing is too much trouble.
June 28, 2026
Unprompted review
Reply from Skin and Shape
Dear Beverley,
Thank you for your kind review. We're so pleased to hear that you found our customer service supportive and that our team was able to provide clear advice about medication interactions and ongoing reassurance throughout your treatment. We believe no question is too small when it comes to your health, so it's wonderful to know you felt supported every step of the way. Thank you for choosing Skin and Shape.
Kind regards, Skin & Shape Customer Care Team
I changed providers to slim and shape…
I changed providers to slim and shape and it was honestly the best decision I made. They have gone above and beyond to help me on my journey with the best advice and they are always on hand if ever I need any help.
I would highly recommend Slim and Shape if anyone is starting on this journey or to anyone who is not happy with their provider.
June 28, 2026
Unprompted review
Reply from Skin and Shape
Dear J,
Thanks so much for taking the time to share your experience. We're delighted that switching to Skin and Shape has been such a positive decision for you. Supporting our patients every step of their journey with personalised advice and ongoing care is exactly what we strive for, so it's wonderful to hear that you've felt well supported throughout. Your recommendation means a great deal to us, and we look forward to continuing to support you on your journey.
Kind regards, Skin & Shape Customer Care Team
Professional and very knowledgeable…
Professional and very knowledgeable consultants who will find the best solution to achieve the best results.
June 24, 2026
Unprompted review
Reply from Skin and Shape
Dear Katarzyna,
Thank you so much for your wonderful review. We're delighted to hear that you found our team professional and knowledgeable. Providing personalised, evidence-based care to help every patient achieve the best possible results is at the heart of what we do. We truly appreciate your support and look forward to continuing to be part of your journey.
Kind regards, Skin & Shape Customer Care Team
Best pharmacy
i was really nervous when i first started the treatment but skin and shape colleagues helped me and supported me this really made me feel comfortable confident and happy in my self i always asked questions and my questions got answered in the most best way and understandable way possible, i really do recommend skin and shape to people with no hasitation and i have reccomended it to couple of people which i do believe they feel the exact same as me
the delievery service is always easy and arrives quick as its said never have been late once
thank you for everything i feel better in my self with all the support that has been given to me
February 28, 2026
Unprompted review
Reply from Skin and Shape
Dear Serna,
Thank you so much for your heartfelt review. We're delighted to hear that we were able to help you feel comfortable and confident when starting your treatment. Knowing that our support and clear communication made a positive difference means so much to us. We're also incredibly grateful that you've recommended us to others. Thank you for placing your trust in Skin and Shape—we're so pleased to be part of your journey and look forward to continuing to support you.
Kind regards, Skin & Shape Customer Care Team
Fantastic experience and an amazing team
I've followed skin and shape for a while until I made the decision to try their weight loss treatments. Its been a slow journey, I never thought I'd be able to lose weight with PCOS but it's been amazing and I'm finally seeing results. The team at skin and shape are wonderful, their always helpful with any queries or concerns and have been encouraging throughout this whole process.
Thank you so much!
April 16, 2026
Unprompted review
Reply from Skin and Shape
Dear Hirra,
Thank you so much for your wonderful review. We're delighted to hear that you've started seeing the results you were hoping for, especially knowing the additional challenges that PCOS can bring. It's been a pleasure to support you throughout your journey, and we're so pleased you've found our team helpful, encouraging, and always available to answer your questions. Thank you for trusting us—we look forward to continuing to support you every step of the way.
Kind regards, Skin & Shape Customer Care Team
The level of support received was just…
The level of support received was just incredible. They were thorough, well informed and always accessible when further support was needed. I love that they do regular lives on tiktok to help answer questions it really helps to create trust and rapport before trying a product or testing a service.
Thank you again.
November 24, 2025
Unprompted review
Reply from Skin and Shape
Dear Kaiesha,
Thank you so much for your thoughtful review. We're delighted to hear that you felt so well supported throughout your journey. Providing thorough, accessible, and evidence-based care is incredibly important to us, and we're so pleased that our TikTok lives have helped build trust and confidence before and during your treatment. Thank you for your kind words and continued support.
Kind regards, Skin & Shape Customer Care Team
I’ve been using skin and shape since…
I’ve been using skin and shape since December 2025. The whole process from start to now was very smooth. The consultation was very easy to do and the pharmacist worked around my availability. Very quick responses to email, very good discount codes to use each month and very easy swap of medications if needed. They are always so supportive and have answered all my quires very quickly. The reorder process is straight to the point, no hassle and my favourite part is the very quick delivery. Nice reminders emails about reorder instead a bombarded with a spam of them. Very happy to use this service and will continue to do so.
June 28, 2026
Unprompted review
Reply from Skin and Shape
Dear A,
Thank you so much for your fantastic review and for trusting Skin and Shape since December 2025. We're delighted to hear you've had such a positive experience, from your initial consultation through to reordering. It's wonderful to know that our flexible support, prompt communication, straightforward ordering process, and quick delivery have made your journey easier. We truly appreciate your continued support and look forward to being part of your journey for many more months to come.
Kind regards, Skin & Shape Customer Care Team
Always i had an answer to all my…
Always i had an answer to all my questions and orders arrived quick.
June 28, 2026
Unprompted review
Reply from Skin and Shape
Dear Elena,
Thank you for your kind review. We're delighted to hear that all of your questions were answered promptly and that your orders arrived quickly. We really appreciate your support and look forward to continuing to provide you with the highest level of care.
Kind regards, Skin & Shape Customer Care Team
Skin and shape are very helpful and…
Skin and shape are very helpful and informative.
They help you step by step and with any issues they respond very quickly advising what’s best going forward and what’s best for you.
The service is 10/10 and I would recommend anyone wanting to start the weight loss journey to definitely give them a go you won’t be disappointed.
April 20, 2026
Unprompted review
Reply from Skin and Shape
Dear M,
Thank you for your wonderful review. We're so pleased to hear you've found our team helpful, informative, and responsive throughout your journey. Providing personalised support every step of the way is exactly what we strive for, so your kind words mean a great deal to us. Thank you for your recommendation—we're delighted to be part of your weight loss journey.
Kind regards, Skin & Shape Customer Care Team
Amazing support
I really liked that the pharmacist and myself had a video call together, she talked me through the treatment and made it feel a lot easier to use. The postage was incredibly quick and the pen has been super easy to use. Thank you so much for your support
June 28, 2026
Unprompted review
Reply from Skin and Shape
Dear Jade,
Thank you so much for your lovely review. We're delighted to hear that the video consultation helped you feel more confident and comfortable starting your treatment. It's also wonderful to know your delivery was quick and that you've found the pen easy to use. Thank you for your kind words—we're always here to support you whenever you need us.
Kind regards, Skin & Shape Customer Care Team
I’ve used Skin and Shape for 6 months…
I’ve used Skin and Shape for 6 months now and they’re fantastic. The ordering system is easy and no fuss. The products are always dispatched quickly and well packaged.
I like the personal consultation I had prior to my first order, this was professional, friendly and I felt genuinely listened to. We talked through the different treatment options and settled on the right one for me. Reordering is really easy.
Overall a great service. I’ve used a few online pharmacies and Skin and Shape are by far the best and most knowledgeable.
April 1, 2026
Unprompted review
Reply from Skin and Shape
Dear Jade,
Thank you for your fantastic review and for choosing Skin and Shape over the past six months. We're delighted to hear you've found the ordering process simple, the consultations helpful, and our service professional and supportive throughout. Knowing you felt listened to and confident in your treatment plan means a great deal to us. Thank you for your trust and recommendation—we look forward to continuing to support you on your journey.
Kind regards, Skin & Shape Customer Care Team
Deliver and customer service
I like how they are so quick to answer any queries. This is a medical treatment and been an anxious person when it comes to medicine, Zuhra has done so well keeping me informed whenever I have any queries.
Deliver is fast and packaging is safe.
Customer service is the best
June 18, 2026
Unprompted review
Reply from Skin and Shape
Dear S,
Thank you so much for your thoughtful review. We're delighted to hear that our prompt communication has helped put your mind at ease throughout your treatment. Providing safe, supportive, and responsive care is at the heart of what we do, so it's wonderful to know you felt well informed and looked after. We truly appreciate your kind words and look forward to continuing to support you on your journey.
Kind regards, Skin & Shape Customer Care Team
The service provided by the team has…
The service provided by the team has been amazing.
April 1, 2026
Unprompted review
Reply from Skin and Shape
Dear Shaz,
Thank you for your kind review. We're delighted to hear you've had such a positive experience with our team. Your support means a great deal to us, and we look forward to continuing to support you throughout your journey.
Kind regards, Skin & Shape Customer Care Team
Great friendly staff answered all my…
Great friendly staff answered all my questions .Fast delivery would recommend
June 28, 2026
Unprompted review
Reply from Skin and Shape
Dear Shona,
Thank you for your wonderful review. We're so pleased to hear our team was able to answer all of your questions and that your order arrived quickly. We really appreciate your recommendation and look forward to supporting you again soon.
Kind regards, Skin & Shape Customer Care Team
Very friendly
Very friendly. Loyalty is rewarded with offers when re ordering. Get reminders
June 22, 2026
Unprompted review
Reply from Skin and Shape
Dear Maria,
Thank you for your lovely review. We're delighted to hear you've found our service friendly and appreciate the loyalty rewards and reminders. Thank you for your continued support – we look forward to helping you on your journey.
Kind regards, Skin & Shape Customer Care Team
I recently used this weight loss…
I recently used this weight loss company and had a generally positive experience. The program was structured and easy to follow, with guidance on nutrition, lifestyle habits, and staying consistent. I appreciated that the approach focused on sustainable changes rather than quick fixes.
Customer support was responsive and helpful whenever I had questions, and the resources provided made it easier to stay on track. Results took time, but I noticed gradual progress and felt encouraged throughout the process.
That said, the program may not suit everyone success still depends on consistency, expectations, and whether the approach fits your lifestyle and goals. It’s worth researching the costs and understanding exactly what’s included before signing up.
Overall, I found it to be a useful option for people looking for structured support with weight loss.
June 21, 2026
Unprompted review
Reply from Skin and Shape
Dear Primrose,
Thank you for taking the time to leave such a thoughtful and balanced review.
We're pleased to hear that you found the programme easy to follow and appreciated our focus on sustainable, long-term lifestyle changes rather than quick fixes. Supporting our patients with clear guidance, ongoing encouragement, and responsive communication is incredibly important to us, so it's wonderful to know this helped you stay on track throughout your journey.
We also appreciate your honest comments regarding consistency and individual suitability. Weight loss is highly personal, and we always encourage patients to make informed decisions and choose an approach that aligns with their goals, lifestyle, and expectations.
Kind regards, Skin & Shape Customer Care Team
I followed on socials for a while…
I followed on socials for a while before taking the plunge and was still surprised how professional and personal the process was, the superintendent pharmacist Zuhra is incredibly helpful and personable which makes this a pleasure from start to finish. Only use for GLP-1 but I would use for anything. A real gem
June 7, 2026
Unprompted review
Reply from Skin and Shape
Dear Daniel,
Thank you so much for your wonderful review and for trusting us with your treatment.
We're delighted to hear that your experience lived up to your expectations and that you found the process both professional and personal. Providing safe, patient-centred care is at the heart of everything we do, and it means a great deal to know that this came across throughout your journey.
Thank you for your kind words about our pharmacist Zuhra and for taking the time to share your experience.
Kind regards, Skin & Shape Customer Care Team
I had a great experience with this…best customer service
I had a great experience with this company. The staff were professional, friendly, and helpful throughout the process. Communication was clear, and they responded promptly to my questions. Everything was handled efficiently, making the experience smooth and stress-free. I would definitely recommend them to others and would be happy to use their services again.
June 20, 2026
Unprompted review
Reply from Skin and Shape
Dear Shabz,
Thank you for your kind review and recommendation. We are delighted to hear that you had such a positive experience with us.
Providing clear communication, prompt support, and a smooth patient journey is something we work hard to achieve, so it is wonderful to know this was reflected in your experience. Your feedback means a great deal to our team.
Kind regards, Skin & Shape Customer Care Team
Amazing experience from the start
Amazing experience from the start, with a few previous health issues I have had I was completely reassured by Zuhra and a thorough consultation was done.
Any other issues or questions I have had they’ve always been promptly answered and always been really helpful!
I couldn’t fault the team at skin and shape and very happy to be a customer of theirs!
Thank you all so much x :)
June 19, 2026
Unprompted review
Reply from Skin and Shape
Dear Kayley,
Thank you for your kind review. We're so pleased to hear that you felt reassured and supported throughout your journey with us. Patient safety and personalised care are at the heart of everything we do, so it's wonderful to know that your consultation and ongoing support have met your expectations. Thank you for placing your trust in Skin & Shape. We truly appreciate your lovely feedback and look forward to continuing to support you.
Kind regards, Skin & Shape Customer Care Team
I have tried other company’s for my MJ…
I have tried other company’s for my MJ and I thought they was okay, HOWEVER I came across skin and shape and I did my consultation, I have not looked back from that moment. You get a personal advice., you get replies straight away, you don’t get hassled. I will never go with anyone else. And I have had nothing but a positive experience. The delivery’s are always fast and well
Packed, customer service is second to none! I am very very happy!
June 19, 2026
Unprompted review
Reply from Skin and Shape
Hello,
Thank you so much for your wonderful review. We're delighted to hear that your experience with Skin & Shape has been so positive. Providing personalised advice, prompt support, and a hassle-free service is exactly what we strive for, so it's fantastic to know this has made such a difference to your journey. We're also pleased that you've been happy with our delivery service and customer care. Thank you for your trust and loyalty—it truly means a lot to us. We look forward to continuing to support you every step of the way.
Kind regards, Skin & Shape Customer Care Team
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