Skinbunny Reviews 

899
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 400 reviews, reviewers had a great experience with this company. Consumers frequently report that the products give a noticeable tightening sensation and appear to make under-eye bags look less severe, with many feeling confidence boosted by the results they see. People also mention the routine products leave skin feeling smoother and fresher, which contributes to a lovely, glowing appearance on the face. However, some customers mentioned that the treatment wears off relatively quickly, sometimes lasting only a few hours, or that the product left a visible white or crusty residue after application. A small portion of people also felt that there were strict rules regarding pre-application skincare, such as avoiding moisturiser or certain foundations, to ensure the treatment is effective. Additionally, a minority of users experienced skin irritation, such as burning or developing sore patches after use, and some found no visible improvement in specific concerns like fine lines.

What people talk about most

Product

Clients share ambiguous opinions on product performance and usability. Many reviewers praise the tightening... See more

Quality

People report ambiguous experiences with quality, as feedback on the skin tightening and wrinkle-smoothing... See more

User experience

Consumers find user experience to be ambiguous, as opinions on the product are mixed. Many people report... See more

Delivery service

Users describe positive interactions with delivery_service, noting that orders generally arrive quickly... See more

Customer service

Reviewers mention positive feedback about customer_service, consistently praising the quick responses and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Was skeptical whether there would be a notable difference at first but thought it was worth a try. It does tighten the skin which you can physically feel and makes a marked difference whilst it's 'wor... See more

Company replied

Rated 4 out of 5 stars

I've just bought the Skinbunny eye tightening. So far so good it really does tighten up the undereye area. However, I shall wait to see if the product lasts until the end without clogging up in the... See more

Company replied

Rated 3 out of 5 stars

Whilst it was very good at tightening the skin around the eyes, it didn't do anything for my dark circles and my friend commented that it actually GAVE my fine lines. My main concern is my dark circle... See more

Company replied

Rated 3 out of 5 stars

While the under eye enhancer certainly does work, the rules for applying it are so restrictive that I'm not sure how often I will use it. Apply to clean dry skin - fine - but then no eye cream or mois... See more

Company replied


Company details

  1. Beauty Product Supplier

Written by the company

Home of the skinbunny under eye enhancer & facial contouring system. Here at skinbunny we feel that looking great shouldn't cost the earth, that's why we have worked hard to ensure that our products are packed with the absolute best ingredients and formulations whilst not breaking the bank. We're so confident in our products that we offer a no quibble 30 day money back guarantee! skinbunny.co.uk really is the one stop shop for all things anti aging, helping you to look your absolute best all of the time. As seen on ITV, Channel 4 & Sky.


Contact info

3.9

Great

TrustScore 4 out of 5

899 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.9

All reviews

(899)

358 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

LOVE Skinbunny

Love Skinbunny.fast delivery. Discount on postage as valued customer .DIANNE great help

June 6, 2026
Skinbunny logo

Reply from Skinbunny

Hi Elaine,

I will pass on your regards to Dianne x

Rated 5 out of 5 stars

The one product I wouldn’t be without

It seems as though I have been using Skin Bunny under eye treatment for many, many years and during that time I have had absolutely no problems with the product or their service. The deliveries arrive within a couple of days and I couldn’t recommend this product enough and wouldn’t like to be without it.

June 12, 2026
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Reply from Skinbunny

Hi Patricia,

Thank you for leaving this lovely review. We understand that there may be issues at times but we always try and work with our customers to resolve them. I am really pleased that you are happy x

Rated 1 out of 5 stars

I would like a refund as the last…

I would like a refund as the last bottle is unusable. The contents are dry and powdery! It ends up dry and white on my skin!! I am very surprised as I have been using it for quite a few years and not had this problem before. Please could you reply?

June 12, 2026
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Reply from Skinbunny

Hi Jackie,

Thank you for getting in touch message me on Hello@skinbunny.co.uk so we can get your situation resolved. We have a 30 day refund policy in case anyone has any issues.

Rated 5 out of 5 stars

I love the skinbunny products and they…

I love the skinbunny products and they always arrive on time.

June 12, 2026
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Reply from Skinbunny

Hi Nicola,

Thank you , our warehouse team are brilliant but we are reliant on couriers also, happy to hear this x

Rated 5 out of 5 stars

Excellent product

Excellent product. Does what it says it will do.

June 12, 2026
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Reply from Skinbunny

Hi Carole,

We are really happy that you are getting the right results x

Rated 4 out of 5 stars

Skinbunny does what it says it will do…

Skinbunny does what it says although there are times when I get white residue. It’s rare but it shouldn’t happen. Overall I am pleased with the results.

June 12, 2026
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Reply from Skinbunny

Hi Gwen,

You are always welcome to message if you are getting any residue as I have some really helpful tips x

Rated 5 out of 5 stars

Easy to order

Easy to order. Quick delivery. Made aware of everything srep in procedure from order to delivery.

June 12, 2026
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Reply from Skinbunny

Hi Margaret ,

Thank you so much for your review and I am glad that we are providing a proficient service x

Rated 5 out of 5 stars

Very good product

Very good product. Been using these for about a year and never disappointed. Very good special offers.

June 12, 2026
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Reply from Skinbunny

Hi Diane,

Thank you so much for your lovely review and we are happy you are getting the results you need x

Rated 1 out of 5 stars

Excessive delivery

Excessive delivery. No idea if it works because I haven't received it yet. I'll be 90 and still not know the results. Disappointing. Zero results score 6

June 11, 2026
Unprompted review
Skinbunny logo

Reply from Skinbunny

Hi Shelley,

Thank you for your review. Please can you get in touch as we will need to chase up the courier.I am unsure if you have been in touch with them ? x

Rated 5 out of 5 stars

Beautiful products at very reasonable…

Beautiful products at very reasonable prices. There are always good offers on which are well worth stocking up on.

May 21, 2026
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Reply from Skinbunny

Hi Jane,

Thank you for your wonderful review. We always are up to something with our offers ! x

Rated 5 out of 5 stars

I like to deal with Diane

I like to deal with Diane. She never presses me to purchase an item. She gives me advice and is always available and very pleasant. A pleasure to deal with. Thank you

June 11, 2026
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Reply from Skinbunny

Hi Joan.

And Dianne loves dealing with you also. She prides herself on her relationships with her customers x

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