Skinbunny Reviews 

899
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 400 reviews, reviewers had a great experience with this company. Consumers frequently report that the products give a noticeable tightening sensation and appear to make under-eye bags look less severe, with many feeling confidence boosted by the results they see. People also mention the routine products leave skin feeling smoother and fresher, which contributes to a lovely, glowing appearance on the face. However, some customers mentioned that the treatment wears off relatively quickly, sometimes lasting only a few hours, or that the product left a visible white or crusty residue after application. A small portion of people also felt that there were strict rules regarding pre-application skincare, such as avoiding moisturiser or certain foundations, to ensure the treatment is effective. Additionally, a minority of users experienced skin irritation, such as burning or developing sore patches after use, and some found no visible improvement in specific concerns like fine lines.

What people talk about most

Product

Clients share ambiguous opinions on product performance and usability. Many reviewers praise the tightening... See more

Quality

People report ambiguous experiences with quality, as feedback on the skin tightening and wrinkle-smoothing... See more

User experience

Consumers find user experience to be ambiguous, as opinions on the product are mixed. Many people report... See more

Delivery service

Users describe positive interactions with delivery_service, noting that orders generally arrive quickly... See more

Customer service

Reviewers mention positive feedback about customer_service, consistently praising the quick responses and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Was skeptical whether there would be a notable difference at first but thought it was worth a try. It does tighten the skin which you can physically feel and makes a marked difference whilst it's 'wor... See more

Company replied

Rated 4 out of 5 stars

I've just bought the Skinbunny eye tightening. So far so good it really does tighten up the undereye area. However, I shall wait to see if the product lasts until the end without clogging up in the... See more

Company replied

Rated 3 out of 5 stars

Whilst it was very good at tightening the skin around the eyes, it didn't do anything for my dark circles and my friend commented that it actually GAVE my fine lines. My main concern is my dark circle... See more

Company replied

Rated 3 out of 5 stars

While the under eye enhancer certainly does work, the rules for applying it are so restrictive that I'm not sure how often I will use it. Apply to clean dry skin - fine - but then no eye cream or mois... See more

Company replied


Company details

  1. Beauty Product Supplier

Written by the company

Home of the skinbunny under eye enhancer & facial contouring system. Here at skinbunny we feel that looking great shouldn't cost the earth, that's why we have worked hard to ensure that our products are packed with the absolute best ingredients and formulations whilst not breaking the bank. We're so confident in our products that we offer a no quibble 30 day money back guarantee! skinbunny.co.uk really is the one stop shop for all things anti aging, helping you to look your absolute best all of the time. As seen on ITV, Channel 4 & Sky.


Contact info

3.9

Great

TrustScore 4 out of 5

899 reviews

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Asks customers to review

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Replied to 97% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(899)

358 reviews in the last 12 months

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Rated 5 out of 5 stars

I have tried other alternatives but…

I have tried other alternatives but they left white residue on the skin. This product works well, no residue. Very pleased and would recommend

May 19, 2026
Unprompted review
Skinbunny logo

Reply from Skinbunny

Hi Rachel,

Thank you so much for taking the time to leave a review. If applied correctly you will not get any residue. We are really pleased that you are getting the desired results .

Rated 4 out of 5 stars

The under eye enhancer works…

The under eye enhancer works brilliantly, you can feel it tightening the skin and visibly makes a huge difference. I am really pleased with it. The only down side is the slight white chalky bit that you can see a bit.

May 17, 2026
Unprompted review
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Reply from Skinbunny

Hi Antonia.

Thank you for your review. Whilst i am happy that you are getting good results we need to eliminate any residue you have . Please email me at Hello@skinbunny.co.uk and I will send you further application advice so we get this to the next level.

Rated 1 out of 5 stars

Leaves a white cast

It worked BUT if there a way to use this without leaving a white powdery cast I haven't found it. I'm very fair and it looks terrible so on darker skins it must look horrendous. It also made my skin sore. My normal eye cream stung after I removed skinbunny which it never has before. The company responses about using it correctly are ridiculous, I followed the instructions to the letter and it didn't make a difference to the white cast. Save your money.

May 13, 2026
Unprompted review
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Reply from Skinbunny

Hi Marriane,

Thank you for leaving a review we accept all reviews with interest. The main objective is to satisfy all customers but we are also realistic. The product does work. If you would like to get in contact to discuss and also we do have a refund policy so you never have to feel you have wasted money.

Rated 4 out of 5 stars

I couldn’t believe the result

I couldn’t believe the result , absolutely amazing. What a difference.
The only problem is that as soon as I used my normal foundation the effect diminished immediately.
I have now bought some non oil based foundation but have yet to try the enhancer but am looking forward to giving it another go .

May 11, 2026
Unprompted review
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Reply from Skinbunny

Hi Chris,

Thank you for your lovely review. We are so pleased that you are getting the desired results. Let me know how you get on using the oil free foundation, just lightly dab on.

Rated 5 out of 5 stars

Excellent service & products.

I have used many cosmetic suppliers but by far the service from Skinbunny is the best. This is because they have the super efficient Diane Enefer who is the consummate professional. She is helpful & extremely knowledgeable, providing an excellent service. A class act indeed.

May 12, 2026
Unprompted review
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Reply from Skinbunny

Good morning,

Thank you for your amazing review and I will make sure I pass on your kind words to Diane. The main objectives for us are the product is right fpr our customers and we deliver the best customer service alongside that. Thank you x

Rated 1 out of 5 stars

White Residue

They claim that it doesn't leave any white residue. It absolutely does - regardless of how much/little you apply.
It does reduce the appearance of bags but you look like a cross between a panda and a 1970's glam rock star.
Don't waste your money.

May 11, 2026
Unprompted review
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Reply from Skinbunny

Hi Kevin,

Thank you for your review. I can assure you if applied correctly the white residue is easily remedied. We are happy to offer you a refund or exchange. The panda look is not what we have in mind for you x

Rated 5 out of 5 stars

Brilliant !

Brilliant !
Works well within a few minutes.
No white residue. I wear it with my makeup. But could easily go without if you want to.

May 11, 2026
Unprompted review
Skinbunny logo

Reply from Skinbunny

Hi Susan

Thank you so much for taking the time to leave a review. We are so pleased you are getting the desired results x

Rated 5 out of 5 stars

Skinbunny under eye enhancer.

Skinbunny under eye enhancer.
I was sceptical as some reviews where negative.
The correct way to apply this cream is to make sure no products under the eyes. Shake bottle well. tipping upside down too. Apply a tiny smount on little finger. Dab around eye socket then gently rub in. Try and keep face still for 2 minutes. A small fan helps it set. If you have white residue its because too much product, or under eye cream is on the eyebag area. I was going to throw mine away to be honest, then I was told the way to do it..i can.promise you it works for 8 hours.

May 6, 2026
Unprompted review
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Reply from Skinbunny

Hi Tracie,

Thank you so much for putting this advice on your review.It has been lovely to work on getting this right for you .

Rated 5 out of 5 stars

The best customer service

Revised,

After a lovely conversation with Nicola from Skin Bunny, I explained my reactions and they offered to refund or send me another product, as I am giving my product to another friends who raves about the product this was by no means necessary, I would like to come here and say their customer. Service is absolutely phenomenal!

So, this could be personal to me, however I used several products and this has been the first and worst reaction to a product. I followed instructions specifically and well my eyes blew up like balloons, my son thought I'd been beaten.
The pain was unbearable and now 4 days later my skin is still itchy and peeling!

April 30, 2026
Unprompted review
Skinbunny logo

Reply from Skinbunny

Hi Emma,

We are so sorry that this has been your experience. Sensitivity issues are rare but we know not every product on the market will suit all skins. We always recommend a patch test first. Please get in touch and we can discuss.Hello@skinbunny.co.uk

Rated 1 out of 5 stars

Don't bother

The bottle felt half empty when it arrived and it leaves a white residue around the eyes

May 4, 2026
Unprompted review
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Reply from Skinbunny

Hi Mark,

Sorry to hear this. Have you contacted us for a refund ? I would have been more than happy to supply another bottle also.

Rated 5 out of 5 stars

Amazing Cream

This cream has honestly changed my appearance..the difference is astounding in my under eye bags.
Highly recommend

May 1, 2026
Unprompted review
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Reply from Skinbunny

Hi Lorna,

Thank you so much for you review.Its amazing isnt it!! We are so happy you have the results you wanted.

Rated 4 out of 5 stars

The 4 stars are for the excellent…

The 4 stars are for the excellent customer service (just returned my order, waiting for refund). The eye enhancer was not for me, I don’t like it that I can’t moisturize under my eyes when using this product, plus it felt really tight on my skin. One more thing: make sure you unsubscribe from the mail list as they pester you with 2 emails a day (I received 3 the other day too!). It would’ve been 5 stars for customer service but it really bothers me that companies send so many emails. Nobody wants that, skinbunny! If we want your product, we’ll come and find you.

April 18, 2026
Unprompted review
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Reply from Skinbunny

Hi there,

Thank you so much for your review. We will take note of the emails !! It is is really wanting everyone to not miss out of the fantastic deals, but noted hahah. We do pride ourselves on being the best we can for you .

Rated 5 out of 5 stars

Well I can't believe this cream really…

Well I can't believe this cream really worked on my bags under my eyes I could see feel difference within seconds amazing cream well worth money plus big shout out for the makers of this fab cream

May 1, 2026
Unprompted review
Skinbunny logo

Reply from Skinbunny

Hi Christine,

It really does !! just a small amount applied and you see amazing results. We are so pleased that you are getting the desire results.

Rated 1 out of 5 stars

I would give zero,this product looks…

I would give zero,this product looks like you have salt around your eyes,it does tighten a little but leaves a white residue no matter how little you put on,not as advertised absolute waste of money

April 25, 2026
Unprompted review
Skinbunny logo

Reply from Skinbunny

Hi Trisha,

Thank you for your review.

If there is a residue it will be down to application or if there is another substance that has reacted with it i.e a facial wipe used to clear the skin, also if you keep reapplying on one area it can cause this .If application is correct there is no residue. Please contact us for a refund or exchange Hello@skinbunny.co.uk

Rated 5 out of 5 stars

I’ve been looking for a product like…

I’ve been looking for a product like Under Eye Enhancer for a long time .
This product can eradicate big eye bags in minutes . It’s amazing

April 20, 2026
Unprompted review
Skinbunny logo

Reply from Skinbunny

Hi Ed

That is brilliant !! We are so happy that you are getting the desired effect.

Rated 1 out of 5 stars

Didn't Work!

Applied to one eye (so as to have a clear comparison) following instructions to the letter. I noticed the tightening but, after 30 minutes, there was NO difference between applied and unappiled eye whatsoever. I tried on the unapplied eye but, again, nothing happened. Really dissapointed after all the hype on the website and before/after pictures. For me, a complete waste of money - would give no stars if it was an option! Will be going in the bin. Edited to add; following reply from Skinbunny I had already contacted them prior to leaving this review to express my frustrations!

April 19, 2026
Unprompted review
Skinbunny logo

Reply from Skinbunny

Hi Alison.

Have you been in touch? We are more than happy to offer you a refund if you feel that our product didn't suit you .It does work and we are so sorry that you have had this experience. Contact me hello@skinbunny.co.uk

Rated 4 out of 5 stars

Excellent customer service

The actual product wasn't for me but as a company and customer service I couldn't fault them. They uphold what they say they will. Very pleasant professional and a company that does actually answer their phones. Thank you for your excellent customer service.

April 17, 2026
Unprompted review
Skinbunny logo

Reply from Skinbunny

Thank you so much,

That is exactly why we do our best. We know how important it is to be happy with what you have bought and if there is any reason at all you are not the least we can do is offer you the service that you deserve.

Rated 5 out of 5 stars

Customer Service With A Smile

Having purchased a product which did not suit me, I requested a refund. Had a very quick polite response.
Gave me details of how to get a refund or an alternative with an apology.

April 12, 2026
Unprompted review
Skinbunny logo

Reply from Skinbunny

Hi Julie,

Thank you so much . We want you to always have the best experience.

Rated 2 out of 5 stars

Works a treat.. but drys up in the bottle if not used within 2 weeks

Drys and crystallizes in the bottle if you don't use the bottle within 2 weeks. It turned into flakes in the bottle.. a shame really because the few times I used it. It did work. And yes the top was on, and screwed down tight.

March 13, 2026
Unprompted review
Skinbunny logo

Reply from Skinbunny

Hi Paul,

So sorry to hear this. Get in touch with me please so we can resolve this for you.

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