Bit disappointed. Used Skincity many times - always been really good. Ordered last Weds with 20% off site wide order - still being processed 4 days later! Emailed customer services - just said really... See more
Company replied
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Bit disappointed. Used Skincity many times - always been really good. Ordered last Weds with 20% off site wide order - still being processed 4 days later! Emailed customer services - just said really... See more
Company replied
Wow! 10 out of 10! Didn’t expect anything, this has the only site having my favorite cream in mini version! 1) Ordered yesterday at night, today in the morning got my package! + free shipping 2) Pack... See more
Massive import duty charges which are not explicit on website, only a small notification (apparently) at checkout. Judging from below reviews they are well aware of this and continue to dupe customers... See more
Company replied
I always loved skincity. Unfortunately on my last order I got slapped with an unexpected customs duty charge. I assumed shipping was still via Sweden but it has now changed to the UK, which makes it t... See more
Company replied
Skincity is an online skin care clinic that offers a finely tuned selection of professional skin care products and makeup. Our unique concept shines through in the small details. Always having the most advanced skin care products on the market, unique tests with skin care analysis, carefully wrapped parcels, and free samples with each order gives you on-par service with a regular in-store visit. We are also extremely proud of our competent customer support, consisting entirely of certified skin care therapists.
Sjöflygvägen 35, 18362, Täby, Sweden
After a mix up surrounding my order it was dealt with quickly and efficiently. The customer service is great and products did come very quickly. Looking forward to using my products.
A fantastic range of products at great prices. My order arrived well presented in no time! Highly recommended :)
Super fast delivery, beautifully packaged. Great products! Highly recommend.
Excellent. I'm a first time customer and found exactly what l was looking for at a great price. Parcel came two days later, beautifully presented and with two lovely free gifts. This is a present for my daughter-in-law and l know she will love it. I'm delighted.
So happy with the service I received from Skin City!
I only ordered an item costing £5 (trial size as I wanted to test it before buying the full sized item) and I received some beautiful free gifts and even the postage was free.
Very impressed and will be a returning customer :)
This will now always be my first stop when purchasing skincare. Their customer service today has blown me away. Not only have they helped me with a product range that has caused an allergy they have also offered me free future advice and support. Their response times are so quick. Brilliant company.
I love SkinCity! Their products are priced at competitive prices and super fast delivery.
So glad I found Skincity. My new go-to company!
How they can be so symphatetic with customers? Foreo claimed that their product doesn't need to be recharged for 7 months. This morning I have found out that it's just about some products. This is very annoying because if they were more precise, I would have avoided to these ladies some probem. Foreo Espada needs more rounds... Despite of the fact that I was quite wrong they have been great: today they have sent me my Espada again (wich remain a great product) and many little treats. Girls I belong to you now. I can't wait to chat with you: I need advice for my next step 🥰. Foreo is working...
Fast delivery & good prices. Skincity are a verified reseller of brand such as Heliocare and skinceauticals.
Koheshi dolls are a cute bonus :)
Cannot recommend highly enough! Product I wanted was markedly cheaper then anywhere else, it was delivered promptly and came with the most amazing free samples and free tote and makeup bag. I am blown away! Will use again for sure, really, really pleased
Fabulous experience, great products. Thanks so much.
Lovely products and service if you want to love your skin! Skin Therapists are also amazing in advising what suits you.
I had my order with me the next morning. Very pleased with delivery speed! Product also as I have used it before and it’s 14£ cheaper on skincity then buying it on Amazon.
Really quick delivery, only ordered yesterday and came the next day! Pretty packaging and cute little skincare bag came for free, hopefully will love my products! Thank you
I would like to say they are the best! The best company ever! Delivery is super super fast, I've order 2pm one day, the next morning I have received my products! The packaging is so lovely! Makes me happy every time! The products are high quality. 100% recommend! Best best best!! Thank you!
Very good products that you can not find easily in other places. Super happy with the service: fast delivery and super cute gifts and sample proves were included in the package. Definitely one of my preferred places to buy beauty items.
Ordered a few products now and they have been delivered quickly and well packaged. The only product that was delayed (over Christmas period) , I received prompt communication regarding the delay. Will continue to use skincity
Very quick delivery and besutifully pack my order. Everything is need and clean. Everything runs smoothly.
Highly recommended.
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