skindoc. Reviews 

660
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers overwhelmingly had a great experience with this company and its convenient online dermatology platform. Customers frequently praise the exceptionally helpful, friendly, and knowledgeable medical staff for putting patients completely at ease during personal consultations. Consumers note that the digital consultation process is extremely smooth, efficient, and remarkably fast compared to waiting for traditional appointments. Reviewers deeply appreciate the highly efficient communication, quick online booking, and prompt email responses provided by the dedicated support team. Some people also felt that the comprehensive care plans provided truly excellent overall value and exceptionally clear medical guidance throughout their entire treatment journey.

What people talk about most

Service

Consumers find service to be exceptionally positive, praising the speed, efficiency, and professional medical... See more

Staff

Customers had positive experiences with staff, praising the dermatologists and support team for their... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising the simple, efficient, and... See more

Customer service

Reviewers express immense satisfaction with the customer service, frequently highlighting quick response... See more

Product

People report positive experiences with product, noting that treatments effectively clear stubborn acne and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nearing the end of my treatment now, will be completing 7 months. Everything went smoothly, was always able to get an appointment in time, there's a lot of flexibility in the openings, if I have ques... See more

Company replied

Rated 5 out of 5 stars

I had been struggling with acne for just over seven years, starting off mild to then becoming severe. Skindoc started with a video consultation and a chat to work out what will be best for you in... See more

Company replied

Rated 5 out of 5 stars

I couldn’t recommend Skin Doc highly enough. From start to finish, the whole experience has been excellent. All of the staff are incredibly friendly, helpful, and knowledgeable, and they’re always... See more

Company replied

Rated 5 out of 5 stars

Submitted a case on a Friday night and by Wednesday I had my prescription delivered. I am so grateful for this service, and how much they care about helping people with skin issues that don’t get tak... See more

Company replied


Company details

  1. Dermatologist
  2. Doctor
  3. Medical Center
  4. Medical Clinic
  5. Online Pharmacy
  6. Skin Care Clinic

Written by the company

We are the leading UK Digi-physical Dermatology service meaning we offer both digital (online) and in-person appointments. // If you prefer online, we provide affordable and convenient skin care without you even needing to leave the sofa. Our Consultant Dermatologists are all UK-based and ready to help get your skin sorted. // If you want to come see us, we have our flagship clinic in Fulham, London. We can manage nearly all types of of skin, hair, or nail issues. We perform skin surgery, cryotherapy and hundreds of types of investigations too.

Advanced skin treatment

Written by the company

Delivered to you, anywhere in the UK, by expert Consultant Dermatologists.
skindoc is a leading provider of advanced acne treatment online. However, we treat thousands of other skin issues including those involving hair, nails and even your lips and mouth. Come check us out as www.skindoc.uk

Contact info

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Refer a friend and get 10% off your booking, for both of you!

4.9

Excellent

TrustScore 5 out of 5

660 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(660)

139 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Experience

Dr Howard listened and helped me make an informed and collaborative decision. Overall a fast and efficient service.

February 28, 2025
Rated 5 out of 5 stars

Amazing! Highly recommend!

Such an easy process. Would recommend to anyone who struggles with acne. Dr Sree in particular was so helpful with the entire process and made it super easy for me. Highly recommend! ⭐️

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great journey with SkinDoc so far

Great journey with SkinDoc so far!

The process has been stress free and fast, they always make sure to keep me up to date as soon as possible, if I have any questions or worries they do their best to help. Overall it’s been a really pleasant experience.

February 25, 2025
Rated 5 out of 5 stars

5 stars

Skindoc has been fantastic from the start. This company have been a godsend as I would have had to wait over a year to see a dermatologist through the nhs. Everything is quick and easy . Very friendly and the dermatologist I have is excellent I thoughly recommend it

February 19, 2025
Rated 5 out of 5 stars

Fast response time

Fast response time to my queries. Keep me updated & my doctor Pavan has made me feel at ease and comfortable. Overall great experience so far.

February 18, 2025
Rated 4 out of 5 stars

Quick and helpful

They were quick, helpful and affordable. The only thing is I wish there was a bit more transparency in pricing to know ahead of time the costs of blood tests and prescriptions etc

February 6, 2025
Rated 5 out of 5 stars

You are amazing

You are amazing, thank you for the prompt response and for the detailed and clear information on the diagnosis.

February 11, 2025
Rated 5 out of 5 stars

Dr Sreedhar made my skincare journey the best!!

After reading lots of positives reviews on Dr Sreedhar I decided he was definitely the Dr I wanted to help me with my skin journey. I can safely say he made the experience so smoothly he was happy to answer any questions I had at anytime. My skin is now glowing after a course of isotretinoin and I am so happy I made the choice to go ahead with skindoc I only wish I done it sooner.

October 15, 2024
Rated 5 out of 5 stars

Super service so far

Having the opportunity to quickly get access to dermatology advice is fabulous, it's a privilege to be able to get this help so quickly. The booking process was super simple and easy and the communication I have received so far has been brilliant. I am yet to start my treatment but I expect that will go smoothly too. It was helpful being able to see who the consultants were and being able to read a bit about them before the appointment - made it feel more personal.

Should anything change whilst I receive my treatment I will update my review but so far, so good.

February 9, 2025
Rated 5 out of 5 stars

I have a serious eczema on my body and…

I have a serious eczema on my body and booking for a GP is not reliable as they are not specialist. I looked up dermatologists in my local area but very expensive. I found SkinDoc is trustworthy and tried to upload pictures to the doctor. Dr. Bryan looked at my case and prescribed some medication for the next 3 weeks. The initial treatment is to stop the inflammation, it is working at the moment. I'll see what happens next. Hopefully, the marks will be going away. Medication costs GBP 110 but still better than seeing the doctor in person as I am a working man. SkinDoc is an affordable way as GP is time consuming and the waiting list is terrible.

February 4, 2025
Rated 5 out of 5 stars

5 star service

Appointments available at convenient times, doctor very professional, impeccable communication and post-consultation paperwork - would highly recommend.

February 3, 2025
Rated 5 out of 5 stars

Skindoc

Firstly like to thank everyone at skindoc who has helped me through this journey, especially Dr Sree who from the get go was so understanding and just an all round great guy. As a man in his early 20s it’s a stressful situation feeling pretty helpless going through the countless creams/antibiotic cycles to no avail. However from my first consultation Sree grasped how I was feeling with it all and decided this was the best route. My journey was definitely made easier with the advice I got and any question was passed on promptly by Penny which I largely appreciate. If you are on the fence with starting I would highly recommend using Skindoc as it’s been worth every penny.

December 8, 2024
Rated 5 out of 5 stars

Dr Sree

Dr. Sree and Penny are amazing. Dr. Sree has a wonderful bedside manner, very knowledgeable, seeking to understand your problems and then finding a solution. I am very grateful to have connected with him. Penny also provides wonderful logistical support and before and after care advice. Together the overall experience is always 5 star

January 24, 2025

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