skindoc. Reviews 600

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being efficient, fast, and convenient, often highlighting its superiority to NHS waiting times. Many people appreciate the knowledgeable and compassionate staff, especially the doctors, who are noted for their attentiveness, clear explanations, and ability to make patients feel at ease. The product and treatment plans are frequently described as life-changing, with many consumers reporting significant improvements in their skin and confidence. However, some customers also noted issues with treatment accessibility, finding that not all doctors provide certain treatments. A few other people also reported experiencing complications following treatment.

What people talk about most

Service

Users describe positive interactions with service. Customers consistently praise the efficiency and speed of... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, knowledge, and... See more

Product

Reviewers mention positive feedback about the product. Many customers are highly satisfied, reporting clear... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

User experience

People report positive experiences with user experience. Many customers describe the process as easy,... See more

Based on these reviews

Rated 5 out of 5 stars

Submitted a case on a Friday night and by Wednesday I had my prescription delivered. I am so grateful for this service, and how much they care about helping people with skin issues that don’t get tak... See more

Company replied

Rated 5 out of 5 stars

Honestly so happy with my experience with SkinDoc! Everything was super easy and fast, I got started on my medication really quickly instead of waiting ages for NHS referrals. Dr Natalya was amazing... See more

Rated 5 out of 5 stars

Dr Sree and the admin team have supported my son with eliminating acne. In 10 months my son’s skin and confidence has been restored. Dr Sree has been very thorough in ensuring no significant side effe... See more

Rated 5 out of 5 stars

Dr Sreedhar is patient, kind, and very knowledgeable. I came to him with quite a complex medical background and he didn't make me feel rushed at all, really listened, and explained his hopes for my tr... See more


Company details

  1. Dermatologist
  2. Doctor
  3. Medical Center
  4. Medical Clinic
  5. Online Pharmacy
  6. Skin Care Clinic

Written by the company

We are the leading UK Digi-physical Dermatology service meaning we offer both digital (online) and in-person appointments. // If you prefer online, we provide affordable and convenient skin care without you even needing to leave the sofa. Our Consultant Dermatologists are all UK-based and ready to help get your skin sorted. // If you want to come see us, we have our flagship clinic in Fulham, London. We can manage nearly all types of of skin, hair, or nail issues. We perform skin surgery, cryotherapy and hundreds of types of investigations too.

Advanced skin treatment

Written by the company

Delivered to you, anywhere in the UK, by expert Consultant Dermatologists.
skindoc is a leading provider of advanced acne treatment online. However, we treat thousands of other skin issues including those involving hair, nails and even your lips and mouth. Come check us out as www.skindoc.uk

Contact info

Promotion box for skindoc.

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Refer a friend and get 10% off your booking, for both of you!

4.9

Excellent

TrustScore 5 out of 5

600 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

5 star service

Appointments available at convenient times, doctor very professional, impeccable communication and post-consultation paperwork - would highly recommend.

February 3, 2025
Rated 5 out of 5 stars

Skindoc

Firstly like to thank everyone at skindoc who has helped me through this journey, especially Dr Sree who from the get go was so understanding and just an all round great guy. As a man in his early 20s it’s a stressful situation feeling pretty helpless going through the countless creams/antibiotic cycles to no avail. However from my first consultation Sree grasped how I was feeling with it all and decided this was the best route. My journey was definitely made easier with the advice I got and any question was passed on promptly by Penny which I largely appreciate. If you are on the fence with starting I would highly recommend using Skindoc as it’s been worth every penny.

December 8, 2024
Rated 5 out of 5 stars

Dr Sree

Dr. Sree and Penny are amazing. Dr. Sree has a wonderful bedside manner, very knowledgeable, seeking to understand your problems and then finding a solution. I am very grateful to have connected with him. Penny also provides wonderful logistical support and before and after care advice. Together the overall experience is always 5 star

January 24, 2025
Rated 5 out of 5 stars

10/10

Really helpful service great communication and informed medical advice with prescribed treatment and ongoing support.

January 25, 2025
Rated 5 out of 5 stars

Skindoc were fantastic

Skindoc were fantastic. My daughter has severe acne. NHS Dermatology has very long wait. Unfortunately the cost to treat privately is beyond my means but Skindoc were professional and gave outstanding advice. I would have been very happy to use them if able and I will consider them again.

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

My experience with skindoc so far

I am two months into a course of roaccutane with skindoc after previously being prescribed roaccutane a couple of years ago. My experience with skindoc so far has been incredible, I chose skindoc due to the waiting time for a dermatologist referral through the NHS was over 45 weeks after already waiting over six months. Everyone you speak to at skindoc is so professional and kind, they take the time to listen to you and appear really understanding of your situation which instantly put me at ease. Dr Krishna and Dr Hunjan have been so friendly and helpful during my appointments I can’t thank them enough. I look forward to seeing my results ready for my wedding this year!

January 20, 2025
Rated 4 out of 5 stars

Great service, very expensive :)

It's great to be able to sort your acne out from at home! It's quite expensive but that's to be expected. The only thing I don't like is having to pay £130 for a phone call with the dermatologist which is meant to be a 30 minute phone call but typically it's five minutes or less, there's not much to talk about! £130 for 5 minutes is a bit excessive!!!

January 13, 2025
Rated 5 out of 5 stars

amazing service

Would recommend skindoc to anyone. I admit after initially reading all these amazing reviews in search for help with my acne I was skeptical about how genuine this company was because I thought too good to be true, but seriously skindoc is just as amazing as all these reviews make it sound. from the very beginning I have felt completely supported and validated with all my questions both during and between appointments from my doctors (thanks Dr Sree and Dr Sambi!) and the admin team. i feel that the whole team have gone above and beyond to make the process of roaccutane as smooth as possible. plus i have never once felt pressure to spend money that wasn’t absolutely necessary (which was a worry of mine going into this). delighted to be leaving skindoc with clear skin and knowing that support is still there if I need it in the future.

January 5, 2025

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