Skine.com Reviews 291

Reply from Skine.com

Updated Jun 17, 2025

Dear customer,

Thank you for your honest and positive review! We are pleased to hear that you find the digital card convenient, especially as an alternative to a physical card. We understand that it may take some time to get used to it at first.

Regarding the recurring costs, we greatly appreciate your feedback. We always strive to keep our services as transparent and affordable as possible.

Thank you again for your trust, and please don't hesitate to contact us if you need any help!

Kind regards,

team skine

Reply from Skine.com

Jun 17, 2025

Dear customer,

We understand your frustration, but we'd like to clarify the situation again, even though we’ve already been in contact with you directly.
The issue occurred because the required Destination Tag was missing when sending a TON crypto payment. This tag is essential to correctly credit the funds. Without it, the transaction couldn't be processed, which is clearly stated in our payment instructions.
We’ve already started the fund recovery process through our crypto partner. Please note this can take up to 60 days, and a processing fee applies.
Rewarble is a professional and secure platform. We’re always here to help, just make sure to follow the correct instructions when sending crypto to avoid delays like this.

team skine.

Reply from Skine.com

Apr 2, 2025

Thank you for your fantastic review! We are happy to hear that you are so satisfied with our service, top-up process and easy verification. Our goal is to make everything as autonomous and easy as possible. Should you have any questions in the future, we are of course at your service. Thank you again for your trust and positive words!

Kind regards,

Team skine

Reply from Skine.com

Updated Mar 6, 2025

Dear customer,

It may happen that a bank blocks a transaction for security reasons. In that case, the payment is not completed and does not reach us.

In such a situation, the amount is automatically returned to your card by the bank itself. So you haven't lost any money, it's just returned to your account.

We therefore ask you to remove your review, as this is not our fault, but a standard security measure of your bank. If you still have any questions, please feel free to contact our customer service team Support@skine.com

Kind regards,

team skine

Reply from Skine.com

Updated Mar 31, 2025

We regret to hear about your negative experience. Our fraud prevention system is designed to protect both our customers and our business, but we recognize it sometimes affects legitimate customers like yourself.

To clarify: Transactions made using VPNs or multiple email addresses may be flagged by our security system as potential fraud. While these measures help us maintain competitive prices by reducing losses, we understand they can create frustration.

Your €80 order is important to us. We've located your order and have expedited its processing. If you haven't received your voucher by now, please check your spam folder or contact us directly at support@skine.com.

For other customers reading this: We process over 10,000 orders successfully each week with a 97% satisfaction rate. When issues arise, we're committed to resolving them promptly. Our average response time is under 24 hours, and we offer full refunds on any transaction that can't be fulfilled.
The Skine Team