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See what reviewers are saying

Rated 5 out of 5 stars

Holy cow! I've been searching for amazing sugar free keto friendly sauce for so long, and _everything_ I've tried is just perfection after perfection. Please don't change anything - your flavour a... See more

Company replied

Rated 5 out of 5 stars

I've made two orders with Skinnydips now and both times they have messed up! HOWEVER, after emailing them, they have apologised and rectified the mistakes immediately. I think some of the staff could... See more

Company replied

Rated 1 out of 5 stars

Worst experience ever. Used a number of times before always been good, but not this time. Over £100 of crisps intended as fun gifts in 6 x 24 bag cases were ordered. What was sent, was 144 bags of cri... See more

Rated 5 out of 5 stars

Placed my first order with these guys in August - Had an issue with stock from the supplier - contacted customer service who were amazing and assured me that a restock had taken place and that my... See more

Company replied

Company details

  1. Food Products Supplier
  2. Confectionery
  3. Fitness and Nutrition Service
  4. Health and Beauty Shop
  5. Supermarket
  6. Vitamin and Supplements Store

Written by the company

SkinnyDips provide all your Favourite Low Calorie brands under one roof. From a range of low calories snacks, pasta, rice, drinks, sauces, syrups and many more great tasting products it really is the go to store for all thing ' Skinny '. Free Delivery on all orders over £30. Interest Free Payments available with Klarna. All the Flavour, None of the Guilt.


Contact info

4.0

Great

TrustScore 4 out of 5

487 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

This company works extremely quickly…

This company works extremely quickly and produces excellent results.
I was kept informed when my delivery was due via email and able to track my parcel. They come highly recommended from me. ⭐💯

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing sugar-free keto options

Amazing sugar-free keto options. Finally, delicious treats that fit my dietary needs perfectly.

You guys are lightning fast, and I mean lightning fast. The shipping is lightning fast, and the customer service is fantastic.

November 23, 2024
Unprompted review
Rated 1 out of 5 stars

Awful - Do not buy

Awful.

Brought an ACOTAR phone case from here at the end of June. After a week of use the camera outline popped off and the vinyl design started falling off.

Tried to contact them multiple times and each email has been ignored.

Absolutely disgusted. At least answer!!!!!

Will never be purchasing from again.

June 17, 2024
Unprompted review
Rated 5 out of 5 stars

HELP

I have used these many times but recently I can't get into the site it keeps coming up with this Plesk thing and it wont let me in, can someone help please

July 14, 2023
Unprompted review
Rated 1 out of 5 stars

AVOID. Horrible late orders, ignoring complaints

They’ve disabled the phone line for enquiries and continue to ignore my emails regarding my stale, horrible, late order. It’s contemptuous that they have the audacity to continue taking orders. Don’t go near this company.

February 7, 2023
Unprompted review
Rated 1 out of 5 stars

Wrong goods, no response

Placed order, incorrect items delivered.
Emailed and called and so far no response.
Also last order i received of salted popcorn had no salt/flavour so starting to have major concerns about how legitimet this company are. Dissappointing as up until the last 2 orders they have been good. Hopefully they will respond to this and restore my faith in Skinny Dips.

January 11, 2023
Unprompted review
Rated 1 out of 5 stars

Never received order that I placed on…

Never received order that I placed on 8th December 2022.
£42 payment has been taken.

Emailed numerous times and tried to ring numerous times but nobody with reply or answer the phone.

Have ordered from this company before.
Very disappointed with the service.
They have definitely lost somebody that would of been a regular customer.
I am very shocked at the terrible service.

December 8, 2022
Unprompted review
Rated 1 out of 5 stars

I have to say that I will never order…

I have to say that I will never order from this company again. To start with their customer services is non existent, I have called, left messages, emailed and had zero response. When the delivery did eventually arrive the products were ALL short dated. I had ordered 4 x multipacks in 4 flavours and instead of 4 boxes I got 1 box with all the flavours mixed together. I am holding again on their number as I type this and surprise surprise there is no answer. I am starting to wonder if they are actually still in business!

January 12, 2023
Unprompted review
Rated 1 out of 5 stars

Missing order

As others have stated, I've placed orders before with no problems but have not received anything from an order placed 25Nov. I have tried contacting the company to no avail, both by email and phone.

Not sure what happened to the company, but it's really disappointing to see. I was a big fan of their products, but this is completely unacceptable.

November 25, 2022
Unprompted review
Rated 1 out of 5 stars

Worst experience ever, avoid

Worst experience ever. Used a number of times before always been good, but not this time. Over £100 of crisps intended as fun gifts in 6 x 24 bag cases were ordered. What was sent, was 144 bags of crisps jumbled together in one giant box, loose, no proper packing at all. Some of the crisps were off, inedible. All bags were sticky and needed wiping clean, gross. Complained to customer service who replied asking what the problem was, then ignored me completely. 5 phone calls, multiple emails, absolutely no action or acknowledgement. Utter shambles. Avoid.

December 6, 2022
Rated 1 out of 5 stars

I PLACED AN ORDER 2 WEEKS AGO AND MY…

I PLACED AN ORDER 2 WEEKS AGO AND MY ORDER STILL SAYS IT IS BEING PROCESSED. I HAVE TRIED EMAILING BUT HAD NO RESPONSE AND TRIED CALLING BUT COULD GET ANY ANSWER. I HAVE JUST TRIED EMAILING FOR A THIRD TIME AND IF I DONT NOT GET ANY RESPONSE I WILL CONTACTING MY CREDIT CARD COMPANY TO RECALL THE BALANCE.

December 19, 2022
Unprompted review
Rated 5 out of 5 stars

Can’t really fault it

Can’t really fault it. Easy to order .
Arrived promptly. Couriers great , left in designated place as I was out.
On top of that great value for money as bought when on a deal, free postage too.
Not to mention how much I love the product - so moreish

December 2, 2022
Rated 1 out of 5 stars

Did not deliver my order…

Did not deliver my order and have refused to respond to any of my many emails helping me find it!

So they currently have my money and seemingly refuse to respond to me! Do NOT use this company!

December 1, 2022

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