Skinny Mat Reviews 

143
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers are truly delighted with the low-profile doormats, frequently noting how they fit seamlessly under tight doors while offering fantastic quality, durable materials, and brilliant absorbency. People also genuinely appreciate the beautiful custom designs, unique concepts, and incredibly helpful guidance provided by staff throughout the ordering process. However, some people mentioned experiencing frustrating delays with delivery or a noticeable lack of tracking updates during the shipping process. A few other people also felt that certain colors appeared much lighter than anticipated or required careful planning to avoid showing daily dirt quickly.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the excellent quality, beautiful... See more

Quality

Reviewers mention positive feedback about quality, praising the exceptionally thin design that easily fits... See more

Delivery service

Customers had positive experiences with delivery service, noting that items arrived swiftly and quicker than... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely perfect door mat. We moved into a new house and struggled to find a door mat that would fit under our front door. Weeks went by with our hallway floor getting muddy and wet until I finally... See more

Rated 5 out of 5 stars

Super thin but not flimsy, good quality item. As the company themselves advise, don't go for lighter colours as dirt will show more. Haven't tried washing it yet so cannot comment on that aspect.

Rated 5 out of 5 stars

Very responsive, getting a sample was great as the clearance under my door is tiny, needed help choosing the correct colour but that was just a quick email dealt with very promptly, saw the proof an... See more

Rated 5 out of 5 stars

5* experience ! I adore my skinny mat and it fits perfectly under my front door. It arrived promptly, is of excellent quality and most importantly works under a door with minimal space. Thank you !


Company details

  1. Home Goods Store

Written by the company

Skinny Mat is the home of the ultimate thin doormat at less than 2mm thin! Don't let the slim profile fool you though, these mats that are super absorbant and non-slip as well. All our designs can be personalised and many can come in your custom colours to create a one of a kind mat to welcome you home.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

143 reviews

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Replied to 100% of negative reviews

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How this company uses Trustpilot

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4.7

All reviews

(143)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service.

I found your site easy to navigate. The designs were clear to view. I sent for a sample and your service was wonderful. I will be buying at least 2 more mats from you and I know I will recommend you to family and friends.

September 13, 2025
Rated 5 out of 5 stars

Really thin but great quality

Lovely mat very colourful and good quality just what I was looking for and brilliant that you can personalise it . Also really great that you could see a sample of your design before they made it . Liked it so much I've orderd another one to put under the shoes by the door

July 28, 2025
Rated 5 out of 5 stars

An ideal mat for our door

Our front door is very low profile and I have struggled to find a thin enough mat. Skinny Mats are just what I've been looking for. There is a lot of choice and sizes, I ordered two which will both really brighten up our hall! The customer service is excellent and prices competitive. Thoroughly recommended.

August 1, 2025
Rated 5 out of 5 stars

VERY GOOD CUSTOMER SERVICE

I have just placed an order tonight after receiving a sample. Chloe has been very helpful with a colour alteration I enquired about to one of their stock mats and had sent me a mock up in reply to my first email and has been very helpful throughout the ordering process.I look forward to receiving my new mat.

July 15, 2025
Rated 5 out of 5 stars

Superb product

These are amazing mats, really thin. Apart from the limited number of sizes, the design is totally bespoke. They printed an image of our splashback so we had the same design at both ends of the kitchen. Very good value for a n excellent product.

July 3, 2025
Rated 4 out of 5 stars

Mat that fits!

I'm really pleased to finally be able to have a doormat having been without for 2 years since floor height raised. I found this really frustrating. Good to be able to order a small sample ahead to check. Delivery took a few days only. They are quite pricey which think worth it if ur looking for personalised item which I wasn't. Might be nice to have slightly lower price for simple and non personalised designs. Cost worth it to me though to have mat that fits.

February 28, 2025

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