I called Skinny. RX and spoke with Joyce. She promptly and efficiently analyzed my information and forwarded me to the Clinical Team , who would be able to help me with my question. I really a... See more
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Review summary
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After I said that I was unsatisfied with my service they immediately corrected it without overnight shipping and giving my account to a new agent that listens to me. So delighted with the outcome.... See more
Company replied
Joice was great and answered all my questions and concerns. The program is working great. Less than a month into using the injectable option and I’m over 15 pounds down (compounded pills did NOT yield... See more
Company replied
My customer service rep Carmelyn was exceptional. She made everything clear and simple to start my journey with SkinnyRX. She educated me on my procedure and product that I will be starting gave me al... See more
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Company details
- Weight Loss Service
- Health Consultant
- Holistic Medicine Practitioner
- Online Pharmacy
- Online Prescription Medication Vendor
- Wellness Program
Written by the company
SkinnyRX is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRX is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
Contact info
United States
- 1-888-979-9580
- support@skinnyrx.com
- skinnyrx.com
4.8
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Joice was great and answered all my…
Joice was great and answered all my questions and concerns. The program is working great. Less than a month into using the injectable option and I’m over 15 pounds down (compounded pills did NOT yield any results after 3 months). It does take getting used to - and now I need to add in weight training and more exercise - but inflammation is down and my body feels so much better.
April 20, 2026
Unprompted review
Reply from SkinnyRx
15 pounds in under a month — yes!! So happy the injectable option is working for you and that Joice took such good care of you. Less inflammation, more energy, and strength training on the horizon — you're crushing it. Keep going!
Efficiency is key
Ella was very pleasant and helpful. I needed to change a couple things with my prescription and she efficiently took care of everything. I really appreciate how she summarized our conversation at the end to ensure there were no loose ends.
April 19, 2026
Unprompted review
Reply from SkinnyRx
Thank you for the kind words! Ella is wonderful, and we're so glad she made the process easy for you. That end-of-call recap is so very her — she just wants to make sure everything is perfect. We'll pass along your review. It'll make her day!
Psalm really listened
I had questions and concerns. I felt like my customer care person, Psalm, really listened and gave clear and concise answers. There was on that he was going to push out to the team and get back to me. I know he will!
April 18, 2026
Unprompted review
Reply from SkinnyRx
Thank you so much for taking the time to share your experience! We're thrilled to hear that Psalm made you feel heard and provided the clear answers you needed. That's exactly the kind of care we strive for. And yes — we have no doubt he'll follow through! We'll make sure he sees this.
Paul very knowledgeable
Paul very knowledgeable, helpful and understanding and patient with me and answering every question about my concern and resolved my problem. Thank you very much Paul. Very good customer service
April 17, 2026
Unprompted review
Reply from SkinnyRx
This made our day — thank you! Paul is fantastic and we're so glad he could help. We'll make sure he sees this.
Great customer service
April 9, 2026
Reply from SkinnyRx
Thank you so much! This truly made our day. We put a lot of heart into every interaction, so knowing it came through means the world to us. We hope to see you again soon!
Cherri was great!
Cherri was personable and knowledgeable. She answered all my questions. :)
April 9, 2026
Reply from SkinnyRx
Thank you so much for the kind words! 😊 We'll be sure to pass along your compliments to Cherri — she'll be thrilled to hear this. We're so glad she was able to answer all your questions and make the experience a great one. We appreciate you taking the time to share your feedback!
Outstanding customer service
Outstanding customer service! I knew I made the right provider choice when I had to call Skinny Rx for the first time with basic questions. They answered immediately, the representatives are always super polite and friendly, and whenever I send an email or leave a message after hours, they are promptly responsive. I also find them to be affordable in comparison to a local provider. I’m happy that Skinny Rx has my trust and my loyalty. As a result, I’ve recommended them to a few friends so far and will continue to do so. Thank you Skinny Rx for being first class. Kindly, Holly
April 17, 2026
Unprompted review
Reply from SkinnyRx
Holly, thank you so much for the kind words! Reviews like yours truly make our day. We're so happy to have earned your trust and we don't take that lightly. The fact that you've been recommending us to friends means more than we can say. We look forward to continuing to take great care of you!
She was wonderful and kind and answered…
She was wonderful and kind and answered all of my questions. Looking forward to my journey of weight lose ahead! I can’t wait.
April 17, 2026
Unprompted review
Reply from SkinnyRx
Thank you so much for the kind words! We're so glad to hear you had a wonderful experience and that all of your questions were answered. We're just as excited for you as you are! Wishing you all the best on your weight loss journey ahead. We're here for you every step of the way!
Anna was the representative I spoke to.
Anna was the representative I spoke to.
She was very knowledgeable and helpful, resolving the issue and I am very satisfied with her help!
I would recommend Skinny rx to any one!
April 17, 2026
Unprompted review
Reply from SkinnyRx
Thank you for the kind words! We're so glad Anna was able to help and get everything taken care of for you. We'll definitely pass along your feedback to her. We truly appreciate your recommendation and your support of Skinny RX!
Reply from SkinnyRx
Wow, thank you for the wonderful feedback! We love hearing that Carmelyn made your experience so seamless. We'll make sure she knows she made an impression. We look forward to serving you again!
Anna was so helpful
Anna was so helpful! Effective and informative. Made the process seamless.
April 16, 2026
Unprompted review
Reply from SkinnyRx
Thank you for the wonderful feedback! We love hearing that Anna made the process smooth and stress-free for you. Being helpful and informative is what we're all about, and it's great to know she delivered just that. We'll make sure she gets the recognition she deserves. We look forward to serving you again!
Carmelyn - One of Your Best Reps
Carmelyn was informative and bubbly. I loved her energy and enthusiasm. She followed back up with me timely. She made this process smooth. I look forward to working with her now that I’m a new customer.
April 17, 2026
Reply from SkinnyRx
Welcome aboard! We love hearing this! Carmelyn is truly one of a kind and we're so glad her energy and follow-through made your experience a great one. We're excited to have you as a new customer and we'll make sure she knows you said so!
CSRep JimmiBelle provided prompt…
CSRep JimmiBelle provided prompt resolution of my request.
April 15, 2026
Unprompted review
Reply from SkinnyRx
Thank you so much for taking the time to share your experience! We're thrilled to hear that JimmiBelle was able to get things sorted out for you quickly and that's exactly the kind of service we strive to provide. We'll be sure to pass along your kind words. Hope to serve you again soon!
Excellent Rodel service he take care of…
Excellent Rodel service he take care of me so friendly thank you so much rodel
April 16, 2026
Unprompted review
Reply from SkinnyRx
This made our day! Rodel is truly one of a kind and we're so glad you had such a great experience with him. We'll pass along your kind words and he'll love hearing this. Thank you!
Reply from SkinnyRx
Thank you so much — this made our day! 😊 We're really glad she could help, and we'll be sure to pass along your kind words. Take care of yourself, and don't hesitate to reach out if you ever need us!
Sales staff is terrific Rodel was my…
Sales staff is terrific Rodel was my staff member
April 16, 2026
Unprompted review
Reply from SkinnyRx
Thank you! Rodel will love hearing this we're so glad you had a great experience. See you next time
Reply from SkinnyRx
Thank you so much for the kind words! 😊 We're really glad to hear you had a great experience and it means a lot to us. We look forward to continuing to serve you!
Reply from SkinnyRx
Thank you so much for sharing this! We will make sure Melesa knows her kindness made an impression. We look forward to continuing to be there for you!
Life-changing
This product was a lifesaver, it has changed my whole entire life. The customer service is on point, professional, and able to answer all my questions.
April 15, 2026
Unprompted review
Reply from SkinnyRx
Thank you so much for sharing this! Reviews like yours truly mean the world to us. We are so happy to hear the product has made such a big impact and that our team was able to support you along the way. Wishing you continued success on your journey!
Marie was very helpful with updating my…
Marie was very helpful with updating my prescription
April 15, 2026
Unprompted review
Reply from SkinnyRx
Thank you so much for sharing this! We will make sure Marie gets the recognition she deserves. We are always here if you need anything!
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