This was my first time purchasing from this company, and I’m really glad I gave them a try. The products themselves are great, and I’ve been happy with the results so far. I did run into a small i... See more
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Company details
Written by the company
Authorised Stockist of Medical-Grade Skincare from Trusted Brands.
Contact info
32 Devonshire Place, W1G 6JL, London, United Kingdom
- 020 3070 3833
- hello@skinpharmacy.com
- skinpharmacy.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 28% of negative reviews
Typically replies within 1 week
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Such a great website and amazing advice…
Such a great website and amazing advice
Many thanks 🙏🏻
Really happy with my order
Really happy with my order, they were even nice enough to give samples :)
This is a company you can rely on to…
This is a company you can rely on to get your products to you
Always polite and easy to deal with
Recommended
Great service and quick delivery! 15% discount on your first order, yay!! Will use again.
Broken dispenser
I was excited to receive this item. But sadly after one use the dispenser broke leaving me un able to pump the cream correctly. It’s so expensive and I’m really disappointed. 🥲
Excellent customer service
Excellent customer service. Did an online consultation which they then recommended me a day and night routine.
Speedy delivery and recurring purchase perks.
Will buy again, I have become a loyal customer!
Good communication and speedy service
The service is just great
The service is just great! They helped me quickly and efficiently to sort out my order and place it. They answered my questions and helped with my problems. Delivery was fast, in a beautiful box and a souvenir brand shopper, which I now use all the time.
Great Customer Experience
The representative at Skin Pharmacy assisting with my purchase was very helpful and responsive. The products were packaged well and delivery was super quick.
So glad I found this site
So glad I found this site. Didn’t think I could buy these products direct.
Received a discount on my first order and the items were delivered quickly.
This was an easy way to get the…
This was an easy way to get the products I have been obtaining via a prescribing nurse for years. The Zo range are fantastic, the 15% off was a bonus and the package arrived on time and well packaged. I will use again.
5 stars as always!
Product is great but I paid extra for…
Product is great but I paid extra for next day delivery- it took 5 days to arrive.
Excellent service and dispatched fairly…
Excellent service and dispatched fairly quickly
Mo is the best!!
Mo is the best!!! He is so helpful and knowledgeable! Wouldn’t go anywhere else
Quick and smooth transaction
Quick and smooth transaction. Easy to contact seller to ask additional questions. Item arrived in a beautiful and safe packaging 😊
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