Skin Vitality Medical Clinic - Ajax Reviews 76

TrustScore 4.5 out of 5

4.6

15 Westney Rd N Suite 1C, L1T 1P5 Ajax, ON, CA


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had my first Morpheus 8 treatment and my nurse Julia was excellent! Julia made me feel very comfortable and explained everything as she was doing it! I felt very relaxed and confident and I am so ha... See more

Company replied

Rated 5 out of 5 stars

Staff are excellent at Ajax. From the front desk girls, the consultants, nurses, technicians, everyone are just amazing. So professional, knowledgeable and very helpful. They offer you the right pack... See more

Company replied

Rated 5 out of 5 stars

Excellent clinic with the friendliest and most helpful staff. I have been thrilled with the results from my Morpheus8 treatments and I can’t thank you enough for all of your support. I have been comin... See more

Company replied

Rated 5 out of 5 stars

Maryam has been doing my laser hair removal at Ajax Skin Vitality for 3 years and I highly recommend her services. She is wonderful and goes above and beyond to make you feel comfortable!

Company replied


Company details

  1. Medical Clinic
  2. Facial Spa
  3. Health and Beauty Shop
  4. Laser Hair Removal Service
  5. Medical Spa
  6. Skin Care Clinic

Written by the company

Skin Vitality Medical Clinic Ajax is Located in the heart of Ajax, We are the #1 Provider of Botox®, Juvederm®, CoolSculpting®, PRP Hair Restoration®, Sculptra®, EMSculpt® and Fraxel® in Canada and we can offer you the Lowest Prices in the Country with the Best Possible Result! Our team consists of over 200 professionals including 10 Medical Doctors, 40 Nurse Practitioners (NP), dozens of Registered Nurses (RN) and Registered Practical Nurses (RPN). In addition to being open 6 days a week for over 28 years, Skin Vitality offers virtual consultations with a member of our Medical Team in the privacy of your own home. We also offer Skin Tightening, Laser Hair Removal, Gynaecological Treatments, Nightlase


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

76 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had an amazing experience with my…

Had an amazing experience with my microneedling treatment! My skin already feels smoother, brighter, and more refreshed. The procedure was explained clearly, and the staff made me feel comfortable the entire time. Excited to see even more results over the next few weeks. Highly recommend!

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

The staff are super friendly and…

The staff are super friendly and helpful. Definitely worth a visit! Highly recommend.

June 3, 2026
Unprompted review
Skin Vitality Medical Clinic - Ajax logo

Reply from Skin Vitality Medical Clinic - Ajax

Thank you so much for your wonderful review! We are delighted to hear about your positive experience. Our team truly appreciates your kind words, and we look forward to welcoming you back soon.

Rated 5 out of 5 stars

Great experience

Anna is friendly, knowledgeable, and kind. She is always my RPN, and I truly appreciate how accurate, patient, understanding and caring she is. She consistently provides excellent care and is outstanding at what she does. The entire office is professional, welcoming, and wonderful to work with. Highly recommend.

May 29, 2026
Unprompted review
Skin Vitality Medical Clinic - Ajax logo

Reply from Skin Vitality Medical Clinic - Ajax

Thank you for your kind review! We are delighted that you enjoyed your visit and appreciate your confidence in our team. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Skin Vitality Ajax is helping me age naturally and beautifully!

Excellent clinic with the friendliest and most helpful staff. I have been thrilled with the results from my Morpheus8 treatments and I can’t thank you enough for all of your support. I have been coming here for over 20 years and plan to come for the next 20!

September 12, 2025
Unprompted review
Skin Vitality Medical Clinic - Ajax logo

Reply from Skin Vitality Medical Clinic - Ajax

We are incredibly grateful for your review. Thank you for trusting us with your care. We are delighted that your experience was a positive one and look forward to welcoming you back.

Rated 5 out of 5 stars

Amazing experience

Amazing experience, staff was knowledgeable and very professional. The place was very clean and organized.

May 23, 2026
Unprompted review
Skin Vitality Medical Clinic - Ajax logo

Reply from Skin Vitality Medical Clinic - Ajax

Thank you for the 5 stars! We are thrilled you enjoyed your experience at Skin Vitality. It was a pleasure caring for you, and we appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Been coming here for a while for my…

Been coming here for a while for my laser, and I love the service! I feel respected, dignified, and valued. I will be coming here as long as I can! I’ve referred friends as well!

May 21, 2026
Unprompted review
Skin Vitality Medical Clinic - Ajax logo

Reply from Skin Vitality Medical Clinic - Ajax

Thank you so much for your thoughtful review! We are delighted to hear you had such a positive experience with our team. Your trust and support are truly appreciated, and we look forward to welcoming you back again soon.

Rated 5 out of 5 stars

I had my first Morpheus 8 treatment and…

I had my first Morpheus 8 treatment and my nurse Julia was excellent! Julia made me feel very comfortable and explained everything as she was doing it! I felt very relaxed and confident and I am so happy I chose the right place, Skin Vitality Ajax location! I’m excited to book my next appointment!

May 19, 2026
Unprompted review
Skin Vitality Medical Clinic - Ajax logo

Reply from Skin Vitality Medical Clinic - Ajax

We are so happy to hear about your positive experience! Thank you for taking the time to leave such a thoughtful review. Our team truly appreciates your support, and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Maryam has been doing my laser hair…

Maryam has been doing my laser hair removal at Ajax Skin Vitality for 3 years and I highly recommend her services. She is wonderful and goes above and beyond to make you feel comfortable!

May 19, 2026
Unprompted review
Skin Vitality Medical Clinic - Ajax logo

Reply from Skin Vitality Medical Clinic - Ajax

We are so happy to hear about your positive experience! Thank you for taking the time to leave such a thoughtful review. Our team truly appreciates your support, and we look forward to seeing you again soon.

Rated 1 out of 5 stars

we had an appointment at 3 pm til…

we had an appointment at 3 pm til 4:37pm we are waiting they staff don't know about the customer behavior and they are very rude

May 11, 2026
Unprompted review
Skin Vitality Medical Clinic - Ajax logo

Reply from Skin Vitality Medical Clinic - Ajax

Thank you for letting us know about your experience. We are truly sorry that it did not meet your expectations. Your trust and satisfaction mean a great deal to us, and we would welcome the opportunity to make things right. At your convenience, please reach out to our Patient Care team at patientcare@skinvitality.ca, and we will work closely with you to address your concerns.

Rated 5 out of 5 stars

Staff are excellent at Ajax

Staff are excellent at Ajax. From the front desk girls, the consultants, nurses, technicians, everyone are just amazing. So professional, knowledgeable and very helpful. They offer you the right packages for your needs and you will definitely not regret it.

February 5, 2026
Unprompted review
Skin Vitality Medical Clinic - Ajax logo

Reply from Skin Vitality Medical Clinic - Ajax

We sincerely appreciate your 5-star feedback. Thank you for choosing our clinic and for sharing your experience. It is always a pleasure to support you, and we look forward to welcoming you back.

Rated 1 out of 5 stars

Very disappointed with my experience…

Very disappointed with my experience here. I did CoolSculpting and saw no noticeable results, and my Botox also did not turn out well. I felt like my concerns were not taken seriously, and the customer service was disappointing. Definitely not worth the money in my experience.

September 8, 2025
Unprompted review
Skin Vitality Medical Clinic - Ajax logo

Reply from Skin Vitality Medical Clinic - Ajax

Thank you for letting us know about your experience. We are truly sorry that it did not meet your expectations. Your trust and satisfaction mean a great deal to us, and we would welcome the opportunity to make things right. At your convenience, please reach out to our Patient Care team at patientcare@skinvitality.ca, and we will work closely with you to address your concerns.

Rated 5 out of 5 stars

Great experience

Great experience. Everyone is super friendly which makes it wonderful. Been going for 3 months now. Im very happy. 10 out of 10. Thank you 😊

May 8, 2026
Unprompted review
Skin Vitality Medical Clinic - Ajax logo

Reply from Skin Vitality Medical Clinic - Ajax

Thank you for your 5-star review! We’re so happy to hear you’re pleased with your experience and results. We appreciate your trust and look forward to seeing you again!

Rated 5 out of 5 stars

My technician was FABULOUS!

My technician was FABULOUS. She explained the treatment thoroughly and discussed what she was doing during the treatment. I was 100% comfortable and happy overall.

May 8, 2026
Unprompted review
Skin Vitality Medical Clinic - Ajax logo

Reply from Skin Vitality Medical Clinic - Ajax

Thank you for your 5-star review! We’re so happy to hear you’re pleased with your experience and results. We appreciate your trust and look forward to seeing you again!

Rated 5 out of 5 stars

Had Botox done today by Jessica she is…

Had Botox done today by Jessica she is amazing and goes above and beyond. I also get laser treatment 👌🏼always great service at Skin Vitality Ajax✨️

May 6, 2026
Unprompted review
Skin Vitality Medical Clinic - Ajax logo

Reply from Skin Vitality Medical Clinic - Ajax

Thank you so much for your kind review! We’re so happy you had a great experience with us. It was a pleasure having you in the clinic, and we look forward to seeing you again soon!

Rated 5 out of 5 stars

Excellent clinic with excellent prices

Excellent clinic with excellent prices. Honestly every procedure is a 10 star been going for more than 20 yrs and I would never go anywhere else. Seriously you go in ugly and come out beautiful.

May 6, 2026
Unprompted review
Skin Vitality Medical Clinic - Ajax logo

Reply from Skin Vitality Medical Clinic - Ajax

Thank you so much for your kind review! We truly appreciate your support and are so happy you had a great experience with our team. We look forward to seeing you again soon!

Rated 1 out of 5 stars

Untrust Worthy

I visited this skincare location in Sep 2025 to discuss a dark circle under the eye. Being a male, I just wanted a simple vitamin c cream, not too pricey and would address the underlying dark circle issue. Unfortunately, the skin specialist "Nikki" tried to force a very expensive eye surgery and she refused to discus the less expensive skin cream option. However, after an hour she suggested the $148.00 (Vivier Corrector 2) bleaching cream knowing this cream has a 75% chance of making the under eye dark circle worse. My dark circle in-fact got 3 times worse within 3 months. Now I am being told by management "Sarah" that I should return to discuss alternative options, possibly to spend more money. Furthermore, a refund for the bleaching cream blunder was not an option or a consideration. Folks, BE WARNED, this company does not care about addressing your skin concerns. Skin Vitality is only about maximum sales and getting customers to spend as much money as possible. "Nikki" is very pleasant, but she is a sales person and not to be trusted. AVOID THIS PLACE!

September 7, 2025
Unprompted review
Rated 5 out of 5 stars

Anna was fantastic

Anna was fantastic. She makes you feel comfortable and she is very confident in what she does. Thank you Anna.

May 1, 2026
Unprompted review
Skin Vitality Medical Clinic - Ajax logo

Reply from Skin Vitality Medical Clinic - Ajax

Thank you for your wonderful review! Providing exceptional care and results is always our goal, and we’re so happy to hear we met your expectations. We look forward to your next visit.

Rated 5 out of 5 stars

Friendly, experienced, professional

Friendly, experienced, professional, carefully handled, explained every session etc… calm environment.
I strongly recommend my friends and family to your treatments.
I booked for more treatments.
Thanks.

April 25, 2026
Unprompted review
Skin Vitality Medical Clinic - Ajax logo

Reply from Skin Vitality Medical Clinic - Ajax

Thank you for your lovely review! We’re grateful for your trust and can’t wait to welcome you back.

Rated 5 out of 5 stars

Nurse Anna is wonderful

Staff are always pleasant, and I trust nurse Anna’s advice and technique.

April 18, 2026
Unprompted review
Skin Vitality Medical Clinic - Ajax logo

Reply from Skin Vitality Medical Clinic - Ajax

We’re incredibly grateful for your thoughtful review. It’s always our goal to make every visit a great one.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look