From the moment you walk in, to the moment you leave, exceptional customer service. No surprises. Treatment plan is designed specifically for you, with no hidden fees. The Adminstrator, Treatment... See more
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Established in 1992. Skin Vitality Medical Clinic operates 14 locations across Southeastern Ontario and is recognized as the largest provider of non-surgical medical aesthetic treatments in Canada. Our medical team includes over 200 professionals, including 10 Medical Doctors, 40 Nurse Practitioners, and a dedicated group of Registered Nurses and Registered Practical Nurses. We are proud to be the country's largest provider of Botox®, Dysport®, Juvederm®, Teosyal®, CoolSculpting®, Sculptra® (Face and Butt), PRP for Face and Hair Restoration, DP4 Microneedling, Exosome Glow treatments, Morpheus8, EMSculpt®, Fraxel®, Laser Hair Removal, and Plus 90™/IntimaLase® Vaginal Rejuvenation. At Skin Vitality, we are committed to delivering personalized, results-driven treatment plans using the latest in injectable, regenerative, and body-contouring technologies--helping every client feel confident, refreshed, and empowered in their skin.
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Yesterday I had micro needling…
Yesterday I had micro needling treatment done by esthetician Beata .She was very professional ,very knowledgeable and answer all my questions. Overall very nice person.My me feels very comfortable and welcoming. I will recommend SV in St Cathrine to all my friends. Than you very much SV Dorota
I had a good experience
I had a good experience, the staff were really nice. Would highly recommend them.
Amazing experience!
I had such a great experience getting my Dysport injections at Ski Vitality Clinic! The staff was welcoming, professional, and made me feel completely comfortable throughout the appointment. They took the time to answer all my questions and made sure I understood the process.
I’m so happy with my results—they look natural and refreshed, exactly what I was hoping for! I would definitely recommend Ski Vitality Clinic to anyone considering Dysport. I’ll absolutely be going back! 💕✨
I visited the mississauga port credit…
I visited the mississauga port credit location and the agent gave me a written quote for juviderm veluma and i called to return to have it done and the front desk also had the quote in their system.
When it came time for the injector to do the procedure i showed her my written quote and the person said they could not honour the price
I went to a different location and had it done
Beware of the sales agents there and not fulfilling their quotes
Was so very disappointed
The manager was a chiby lady with blonde curly hair and denyed the treatment as well
Great experience overall
Great experience overall. The staff was very through and professional. They made me feel at ease. The Botox treatment went smoothly with very little discomfort. Beautiful clinic! No high pressure sales tactics. Highly recommend!
My experience was great beginning to…
My experience was great beginning to end! The ladies were very sweet and informative, making the process very easy for me. The nurse who did my injections was very sweet! Will be back in a couple weeks for more!
Excellent customer service
Excellent customer service , very friendly and professional. Safety first. Very nice establishment. Can’t wait to get started.
I had PRP with microneedling sessions…
I had PRP with microneedling sessions at this clinic, specifically because I wanted to address my under-eye area. During my consultation, I clearly explained my concerns and was assured that PRP could help me achieve the results I was looking for.
I completed the recommended sessions and waited patiently for the results, as I was advised. Unfortunately, I saw no meaningful improvement.
During my last session, I raised my concerns again because I was frustrated with the lack of results. They acknowledged my concerns and recommended that I contact their helpline team. Surprisingly, I received no response until I posted a review online.
Once my review was posted, I received a response very quickly and was offered a complimentary session. I appreciated the gesture and agreed, believing they were genuinely trying to resolve the issue. I even deleted my original review.
Unfortunately, the same problem happened again. I emailed them five different times trying to schedule the additional session, and once again, I was completely ignored.
At this point, I feel that both my money and my time have been wasted. The lack of results was already disappointing, but the repeated lack of communication and follow-up made the experience even worse.
I would not recommend this clinic based on my experience. Offering a complimentary session means very little if the clinic does not actually follow through with booking it.
And honestly, there is no need to reply to this review now. I already tried reaching out multiple times by email and received no response.

Reply from Skin Vitality Medical Clinic
I had a very positive experience at…
I had a very positive experience at skin vitality, the staff was very friendly. I did cool sculpture for my arms and it was very enjoyable.
Thanks
Very quick service and clear…
Very quick service and clear explanation of the costs and services. Discrete and friendly front desk and professional medical professionals. .
I had a great experience at Skin…
I had a great experience at Skin Vitality in Kitchener today! The booking process was easy and straightforward, and the appointment itself was quick, efficient, and professional. I also really appreciated being able to speak with the consultants in advance about my needs and have my questions addressed before my appointment. The whole experience felt seamless and personalized. I would definitely recommend Skin Vitality to anyone looking for a positive and professional experience!
I had a great experience with the Skin…
I had a great experience with the Skin Vitality consultants. They were efficient and helpful. Much appreciated.
Amazing service
Amazing service, everyone was so friendly and walked me through the process. I felt really comfortable and the staff made sure i was okay.
Skin Vitality is superior overall!
Skin Vitality is superior overall!! Tori is the best injector and the entire staff make you feel at ease. So many options and treatment packages. Highly recommended 💋
My time at skin vitality was amazing…
My time at skin vitality was amazing ..everyone one was so friendly & helpful.
Would definitely tell my family and friends how great they are at what they any Questions you have no fear they will answer all of them. I can't say enough about how great they are.
Highly Recommend
From the moment you walk in, to the moment you leave, exceptional customer service. No surprises. Treatment plan is designed specifically for you, with no hidden fees. The Adminstrator, Treatment Coordinator and Nurse were all friendly, knowledgeable, and they heard me.
Easy to locate Parking available on site, free. The clinic was very clean, organized and well maintained.
I highly recommend this Clinic and its team.
5 stars 🌟 🌟🌟🌟🌟
My experience at skin Vitality was…Fantastic
My experience at skin Vitality was wonderful. I was made to feel comfortable from the moment I stepped into their beautiful clinic. They are honest and professional and have left me feeling more confident and refreshed. Will recommend them to anyone interested in feeling refreshed.
Overall a good experience I find that…
Overall a good experience I find that the technicians really listen to not only your needs, but also your budgetary requirements. It’s a collaborative approach to work together to find a solution.
Great 1st Tox Experience!
It’s been 2 weeks since my appointment and it’s safe to say that this was one of the best decisions I’ve ever made for myself! I was initially very nervous and apprehensive about going through with my masseter Botox injections. The ladies at the Ajax clinic were so patient with me and answered all of my questions, ensuring that my experience was comfortable. The result 2 weeks later is life changing! I will for sure be back. Thank you!
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