My experience was wonderful. All the ladies on staff were so helpful, kind, and knowledgeable. Knowledge in this industry seems like a bare minimum- but these ladies go above and beyond to understand... See more
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Review summary
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My experience at Skin Vitality was warm and welcoming from the moment I walked in. The staff made me feel comfortable right away, taking the time to explain everything clearly without overwhelming me... See more
Company replied
I had my first Morpheus 8 treatment and my nurse Julia was excellent! Julia made me feel very comfortable and explained everything as she was doing it! I felt very relaxed and confident and I am so ha... See more
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I had Botox at the Richmond Hill clinic. I have gone here a few times now and have had some not so great experiences, but keep coming back. The nurse I had today was amazing, very sweet and gentle and... See more
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Company details
Written by the company
Established in 1992. Skin Vitality Medical Clinic operates 14 locations across Southeastern Ontario and is recognized as the largest provider of non-surgical medical aesthetic treatments in Canada. Our medical team includes over 200 professionals, including 10 Medical Doctors, 40 Nurse Practitioners, and a dedicated group of Registered Nurses and Registered Practical Nurses. We are proud to be the country's largest provider of Botox®, Dysport®, Juvederm®, Teosyal®, CoolSculpting®, Sculptra® (Face and Butt), PRP for Face and Hair Restoration, DP4 Microneedling, Exosome Glow treatments, Morpheus8, EMSculpt®, Fraxel®, Laser Hair Removal, and Plus 90™/IntimaLase® Vaginal Rejuvenation. At Skin Vitality, we are committed to delivering personalized, results-driven treatment plans using the latest in injectable, regenerative, and body-contouring technologies--helping every client feel confident, refreshed, and empowered in their skin.
Contact info
4.7
Excellent
720 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 48 hours
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Thank you ladies at the Whitby…
Thank you ladies at the Whitby location. I have been a client with Skin Vitality for many years, Joselynne (hope I spelled her name right) and her team are wonderful. They truly make you love and feel your best. See you ladies soon for my next facial visit and many more. Keep up the outstanding work ladies!
June 16, 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
We sincerely appreciate you taking the time to leave us such a thoughtful review. Thank you for trusting Skin Vitality with your care—we look forward to seeing you again!
The staff was super accomodating and…
The staff was super accomodating and sweet. I wasnt feeling well and they offered me apple juice and granola bars. Great service!
June 16, 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
Thank you for the amazing feedback! Our team is so happy to hear you enjoyed your experience. We appreciate your support and look forward to your next visit.
Eglinton Location Rocks!
Staff are really friendly. Not intimidating. So helpful and transparent. No pushy upgrades or sales pitch. Literally a place where your needs come first. Truly am enjoying my visits.
June 11, 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
Thank you for your 5-star review! It was our pleasure to care for you, and we're delighted to hear you had a positive experience. We look forward to welcoming you back soon.
Ashly my aesthetician is very…
Ashly my aesthetician is very professional and very knowledgeable, nice. Place is clean. Staf very friendly. My only complaint is or suggestion : t should get some samples of products to take home as care for home. Dorota
June 14, 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
Thank you for your 5-star review! It was our pleasure to care for you, and we're delighted to hear you had a positive experience. We look forward to welcoming you back soon.
Amazing team
Amazing communication and super friendly from the front desk to the treatment. I’ve been to other locations and this by far has been a standout!
June 15, 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
Thank you for your thoughtful review! Hearing that you had such a positive experience means a great deal to us. We appreciate your support and hope to see you again soon.
Beautiful
I had passed by Skin Vitality 100s of times, my first visit I was very impressed by how beautiful the set up was inside. The employees were very warm and pleasant.
June 13, 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
Thank you for your thoughtful review! Hearing that you had such a positive experience means a great deal to us. We appreciate your support and hope to see you again soon.
Nice results
Nurse Tanya was very precise and made the experience comfortable
June 15, 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
Thank you so much for your wonderful review! We truly appreciate you taking the time to share your experience. It was our pleasure to care for you, and we look forward to seeing you again soon!
Staff was professional and made you…
Staff was professional and made you feel comfortable and patient with your procedure.
Highly recommend.
June 12, 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
Thank you so much for your wonderful review! We truly appreciate you taking the time to share your experience. It was our pleasure to care for you, and we look forward to seeing you again soon!
Reply from Skin Vitality Medical Clinic
Thank you so much for your wonderful review! We truly appreciate you taking the time to share your experience. It was our pleasure to care for you, and we look forward to seeing you again soon!
I had a great experience for my first Botox treatment
I had a great experience for my first Botox treatment at skin vitality! My appointment was with Brooke who was very informative and sweet. All the staff were very upbeat and helpful. Highly recommend and will be returning!
June 13, 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
Thank you for your kind words and 5-star review! We're so happy to hear you had a positive experience with our team. Your support means a great deal to us, and we can't wait to welcome you back.
This was my second visit to Skin…
This was my second visit to Skin Vitality and it was another great experience! The staff is always very friendly and the location is super convenient. Highly recommend and will definitely return!
June 13, 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
Thank you for your kind words and 5-star review! We're so happy to hear you had a positive experience with our team. Your support means a great deal to us, and we can't wait to welcome you back.
Excellent Service and great staff
Excellent Service and great staff. Always friendly !
June 11, 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
Thank you for your kind words and 5-star review! We're so happy to hear you had a positive experience with our team. Your support means a great deal to us, and we can't wait to welcome you back.
5/5 stars
5/5 stars - Knowledgeable staff + incredible results.
I did my consultation at Skin Vitality Stoney Creek and got booked in for my facial at Burlington. Walked in skeptical like I always am - as a person of color I’ve had too many bad facial experiences where staff didn’t know how to treat melanin-rich skin.
Both locations were amazing. The staff was knowledgeable, used great equipment, and actually explained how to avoid irritation and hyperpigmentation for my skin type instead of giving generic advice. Felt heard and safe the whole time.
It’s been over a week and my skin is still glowing. This is by far the best facial I’ve had. Finally found a place I trust for my skin. Can’t wait to go back.
If you’re hesitant about facials as a person of color - these teams get it.
June 5, 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
Thank you for your amazing review! We're thrilled to hear you're happy with your experience and your results. Thank you for trusting Skin Vitality—we look forward to seeing you again for your future treatments!
I had a great experience at Skin…
I had a great experience at Skin Vitality. The staff have always been professional, knowledgeable and welcoming. The clinic is clean, well organized, and appointments run smoothly.
June 6, 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
Thank you for your amazing review! We're thrilled to hear you're happy with your experience and your results. Thank you for trusting Skin Vitality—we look forward to seeing you again for your future treatments!
The spaces are clean
The spaces are clean , staff are so friendly and kind , give a comprehensive picture of what is good for me , taking good care of the procedure and how to follow up
June 10, 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
Thank you for your wonderful feedback! We'll be sure to share your kind words with our team. It means so much to know we made your experience a positive one. We appreciate your support!
Amazing experience
Amazing! Andrea is the best. I trust her completely and she always makes me look my best. Would recommend 💯 for fillers and Botox!
June 9, 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
Thank you for your wonderful feedback! We'll be sure to share your kind words with our team. It means so much to know we made your experience a positive one. We appreciate your support!
Laser hair removal = great results
Laser hair removal is working great for me. No pain, friendly staff, every appointment on time. Great results. Highly recommended.
June 8, 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
Thank you for your wonderful review! Knowing we've helped you look and feel your best is exactly why we do what we do. We appreciate your trust and look forward to welcoming you back.
Welcoming atmosphere
Staff is friendly and very helpful in answering questions and providing helpful advice and information about pricing and services.
June 9, 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
Thank you for your wonderful review! Knowing we've helped you look and feel your best is exactly why we do what we do. We appreciate your trust and look forward to welcoming you back.
It was wonderful
It was wonderful. They were very thorough and went over the procedure with me in great detail. Everyone was friendly and helpful. I’m happy with the results and will definitely book future appointments.
June 8, 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
Thank you for your wonderful review! Knowing we've helped you look and feel your best is exactly why we do what we do. We appreciate your trust and look forward to welcoming you back.
I had CoolSculpting treatments at Skin…
I had CoolSculpting treatments at Skin Vitality (St. Catharines location) in September 2025. Despite completing the recommended sessions and following all instructions, I did not see any improvement in my abdomen. In my case, my abdomen appeared worse after the treatment.
I financed the procedure, and the ongoing monthly payments have been very stressful, especially given the outcome.
When I raised my concerns, I did not feel I was treated in a supportive or respectful manner compared to my initial consultation experience.
I have raised my concerns with the clinic and through official complaint channels, but I have not received a resolution that addresses my situation.
Based on my personal experience, I would not recommend this treatment without careful consideration.
September 5, 2025
Unprompted review
Reply from Skin Vitality Medical Clinic
Thank you for sharing your feedback with us. We are truly sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us, and we would be grateful for the opportunity to make things right. At your convenience, please reach out to our Patient Care team at patientcare@skinvitality.ca so we can personally review your concerns and support you. We truly value your trust and look forward to the opportunity to make your experience a positive one.
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