Skin Vitality Medical Clinic Reviews 

761
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 729 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and kind demeanor, which makes interactions pleasant and reassuring. Many people highlight the exceptional service and treatments, noting they are often quick, comfortable, and yield positive results. Reviewers appreciate the detailed explanations provided, ensuring they feel informed and at ease throughout their procedures. The various locations are also frequently mentioned for their welcoming atmosphere, cleanliness, and convenient accessibility, contributing to an overall positive user experience. The overall sentiment indicates that people feel respected, valued, and confident in the services received, leading to high satisfaction and recommendations.

What people talk about most

Staff

Consumers find staff to be positive, consistently describing them as professional, friendly, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism and... See more

User experience

People report positive experiences with user experience, consistently describing the entire process as... See more

Location

Reviewers highlight positive aspects of location, with many customers praising the convenience and aesthetic... See more

Customer service

Customers had positive experiences with customer service, often highlighting accommodating staff who are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was wonderful. All the ladies on staff were so helpful, kind, and knowledgeable. Knowledge in this industry seems like a bare minimum- but these ladies go above and beyond to understand... See more

Company replied

Rated 5 out of 5 stars

I had Botox at the Richmond Hill clinic. I have gone here a few times now and have had some not so great experiences, but keep coming back. The nurse I had today was amazing, very sweet and gentle and... See more

Company replied

Rated 5 out of 5 stars

Maryam has been doing my laser hair removal at Ajax Skin Vitality for 3 years and I highly recommend her services. She is wonderful and goes above and beyond to make you feel comfortable!

Company replied

Rated 5 out of 5 stars

From the moment I walked in, to the moment I left, the team here were nothing but professional. I was treated by Rikki and I appreciate how welcoming she was. I will definitely be coming back when... See more

Company replied


Company details

  1. Medical Clinic
  2. Facial Spa
  3. Health and Beauty Shop
  4. Laser Hair Removal Service
  5. Medical Spa
  6. Skin Care Clinic

Written by the company

Established in 1992. Skin Vitality Medical Clinic operates 14 locations across Southeastern Ontario and is recognized as the largest provider of non-surgical medical aesthetic treatments in Canada. Our medical team includes over 200 professionals, including 10 Medical Doctors, 40 Nurse Practitioners, and a dedicated group of Registered Nurses and Registered Practical Nurses. We are proud to be the country's largest provider of Botox®, Dysport®, Juvederm®, Teosyal®, CoolSculpting®, Sculptra® (Face and Butt), PRP for Face and Hair Restoration, DP4 Microneedling, Exosome Glow treatments, Morpheus8, EMSculpt®, Fraxel®, Laser Hair Removal, and Plus 90™/IntimaLase® Vaginal Rejuvenation. At Skin Vitality, we are committed to delivering personalized, results-driven treatment plans using the latest in injectable, regenerative, and body-contouring technologies--helping every client feel confident, refreshed, and empowered in their skin.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

761 reviews

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Asks customers to review

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Replied to 91% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(761)

723 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5+ stars

All staff I met with during my appointment, were kind, knowledgeable and took the time to answer any and all questions I had. The location was extremely clean, modern and welcoming and the treatments provided were done accurately and professionally.

August 4, 2026
Unprompted review
Rated 2 out of 5 stars

The experience at this place was really…

The experience at this place was really poor. They have very little respect for patient's time and preferences. Every time I had an appointment and requestes not to be booked with one particular technician, I always ended up being booked with her. On top of that I had 13 sessions of laser hair removal and the reaults wer suboptimal. I still have a lot of hair and I am not from a thick hair ethnicityn yeg the 13 sessions were not enough for me, not even for my toes.. I always felt like they were not using the right "strength" because I never felt anything and even after questioning it, nothing changed!

July 23, 2026
Unprompted review
Rated 4 out of 5 stars

My experience at the clinic was good…

My experience at the clinic was good for the micro needling I was given. The reason I gave 4 and not 5 stars is due to the fact the appointment was booked with a marketing company. They kept calling and texting me and offering special offers with different consultants and I would try to reach the same one but did not succeed. When I finally booked I was under the impression that this was for exosomes microneedling so I was disappointed to find out it was with hyloronic acid when I arrived. Not the staffs fault. The marketing is very aggressive and somewhat confusing.

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely and great experience

I had a great experience there! The staff is very professional, careful and friendly. Almost didnt feel any pain, as oppose to the same treatment with others clinics. Will definitely return.

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

Positive Experience

The online booking system was very easy and the staff are friendly and helpful. The entire process was simple and easy, and the clinic is aesthetically pleasing and in a convenient location.

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful experience. Every time

The staff at Skin Vitality truly appreciate and treat you like family - welcoming, considerate, nurturing and valued. They are also very accommodating if you need to change appointment times or dates.
For the services I need, I honestly cannot go to any other place. I simply trust them. They stand by their products and procedures with graceful professionalism and discretion.
They also provide pre and post care instructions which are easy to follow and are there if you ever need them for concerns you may have. Even if it is for pre-treatment "jitters" or for additional advice.

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

Micro-needling

This is second micro needling I have had done at Skin Vitality . The esthetician was very informative & helpful with the after care as well.

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

From the time I entered the door up…

From the time I entered the door up until I left, the staff was very welcoming and professional.
I had the Morpheus 8 done by Julia, and she was so amazing and so kind, and very good at what she does.
I will definitely be going back to this location,

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Botox- Consistently Good Results

I have been getting Botox done for the last two years at Skin Vitality in Mississauga. The experience was great and the injectors have always been very knowledgeable and do their best to make the experience as smooth and comfortable as possible. I also find that my face looks great after a few days and they provide great information on post treatment instructions. Will definitely come back for future services.

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

💯 satisfied

Staff and the nurse is very helpful.Nurse teach me how to do after care.Very well explained how to do care before come to appointments and detailed explanation.
They knows how to deal patients /customers.
Love the ambiance
💯 satisfied
Clean facility

July 28, 2026
Unprompted review

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