Skin Vitality Medical Clinic Reviews 

765
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 729 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and kind demeanor, which makes interactions pleasant and reassuring. Many people highlight the exceptional service and treatments, noting they are often quick, comfortable, and yield positive results. Reviewers appreciate the detailed explanations provided, ensuring they feel informed and at ease throughout their procedures. The various locations are also frequently mentioned for their welcoming atmosphere, cleanliness, and convenient accessibility, contributing to an overall positive user experience. The overall sentiment indicates that people feel respected, valued, and confident in the services received, leading to high satisfaction and recommendations.

What people talk about most

Staff

Consumers find staff to be positive, consistently describing them as professional, friendly, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism and... See more

User experience

People report positive experiences with user experience, consistently describing the entire process as... See more

Location

Reviewers highlight positive aspects of location, with many customers praising the convenience and aesthetic... See more

Customer service

Customers had positive experiences with customer service, often highlighting accommodating staff who are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was wonderful. All the ladies on staff were so helpful, kind, and knowledgeable. Knowledge in this industry seems like a bare minimum- but these ladies go above and beyond to understand... See more

Company replied

Rated 5 out of 5 stars

I had Botox at the Richmond Hill clinic. I have gone here a few times now and have had some not so great experiences, but keep coming back. The nurse I had today was amazing, very sweet and gentle and... See more

Company replied

Rated 5 out of 5 stars

Maryam has been doing my laser hair removal at Ajax Skin Vitality for 3 years and I highly recommend her services. She is wonderful and goes above and beyond to make you feel comfortable!

Company replied

Rated 5 out of 5 stars

From the moment I walked in, to the moment I left, the team here were nothing but professional. I was treated by Rikki and I appreciate how welcoming she was. I will definitely be coming back when... See more

Company replied


Company details

  1. Medical Clinic
  2. Facial Spa
  3. Health and Beauty Shop
  4. Laser Hair Removal Service
  5. Medical Spa
  6. Skin Care Clinic

Written by the company

Established in 1992. Skin Vitality Medical Clinic operates 14 locations across Southeastern Ontario and is recognized as the largest provider of non-surgical medical aesthetic treatments in Canada. Our medical team includes over 200 professionals, including 10 Medical Doctors, 40 Nurse Practitioners, and a dedicated group of Registered Nurses and Registered Practical Nurses. We are proud to be the country's largest provider of Botox®, Dysport®, Juvederm®, Teosyal®, CoolSculpting®, Sculptra® (Face and Butt), PRP for Face and Hair Restoration, DP4 Microneedling, Exosome Glow treatments, Morpheus8, EMSculpt®, Fraxel®, Laser Hair Removal, and Plus 90™/IntimaLase® Vaginal Rejuvenation. At Skin Vitality, we are committed to delivering personalized, results-driven treatment plans using the latest in injectable, regenerative, and body-contouring technologies--helping every client feel confident, refreshed, and empowered in their skin.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

765 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(765)

732 reviews in the last 12 months

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Rated 5 out of 5 stars

It’s so easy to book and appointment…

It’s so easy to book and appointment via phone or text, knowledgeable staff to answer questions, always triple checking health info and doing things safely and in a sterile environment. Ana is an absolutely amazing nurse / injector - so calm and reassuring with a very light touch. Convenient location, accessible parking and hours of operation only add to the positive experience. It’s the 1st and only place I’ve ever gone for my treatment(s) and the only place I WILL continue to go. Also ? Can’t beat the amazing products/deals …. Always something available to help keep the costs down.
12/10 stars all day long !!!!!!

August 5, 2026
Unprompted review
Rated 4 out of 5 stars

I had a positive experience here

I had a positive experience here, initially I had some issues but they really try to make things right and make sure you’re happy! I think mistakes are normal but how you come back from them is the important part, I think people there are knowledgeable, I highly recommend Aggie(hope I spelled her name right) she’s honest trustworthy and cares about her clients :)

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

I've always had a fantastic experience…

I've always had a fantastic experience at the Ajax location (haven't visited any others). The staff are all so nice, very informative and understanding of my needs. The instructions were clear and I felt I was really heard with what I need and given options. I would highly recommend this clinic, they will take the best care of you!

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

10/10 Experience at Whitby Skin Vitality

I have been going to the Whitby Skin Vitality Clinic for just shy of 2 years now and I have loved every single experience I’ve had with their team. The nurses as well as the receptionist are always so kind, informative and attentive. I would recommend anyone looking for their next medical clinic they choose this spot.

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

5+ stars

All staff I met with during my appointment, were kind, knowledgeable and took the time to answer any and all questions I had. The location was extremely clean, modern and welcoming and the treatments provided were done accurately and professionally.

August 4, 2026
Unprompted review
Rated 2 out of 5 stars

The experience at this place was really…

The experience at this place was really poor. They have very little respect for patient's time and preferences. Every time I had an appointment and requestes not to be booked with one particular technician, I always ended up being booked with her. On top of that I had 13 sessions of laser hair removal and the reaults wer suboptimal. I still have a lot of hair and I am not from a thick hair ethnicityn yeg the 13 sessions were not enough for me, not even for my toes.. I always felt like they were not using the right "strength" because I never felt anything and even after questioning it, nothing changed!

July 23, 2026
Unprompted review
Rated 4 out of 5 stars

My experience at the clinic was good…

My experience at the clinic was good for the micro needling I was given. The reason I gave 4 and not 5 stars is due to the fact the appointment was booked with a marketing company. They kept calling and texting me and offering special offers with different consultants and I would try to reach the same one but did not succeed. When I finally booked I was under the impression that this was for exosomes microneedling so I was disappointed to find out it was with hyloronic acid when I arrived. Not the staffs fault. The marketing is very aggressive and somewhat confusing.

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely and great experience

I had a great experience there! The staff is very professional, careful and friendly. Almost didnt feel any pain, as oppose to the same treatment with others clinics. Will definitely return.

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

Positive Experience

The online booking system was very easy and the staff are friendly and helpful. The entire process was simple and easy, and the clinic is aesthetically pleasing and in a convenient location.

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful experience. Every time

The staff at Skin Vitality truly appreciate and treat you like family - welcoming, considerate, nurturing and valued. They are also very accommodating if you need to change appointment times or dates.
For the services I need, I honestly cannot go to any other place. I simply trust them. They stand by their products and procedures with graceful professionalism and discretion.
They also provide pre and post care instructions which are easy to follow and are there if you ever need them for concerns you may have. Even if it is for pre-treatment "jitters" or for additional advice.

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

Micro-needling

This is second micro needling I have had done at Skin Vitality . The esthetician was very informative & helpful with the after care as well.

July 29, 2026
Unprompted review

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