Skin Vitality Medical Clinic Reviews 

Excellent customer service , very friendly and professional. Safety first. Very nice establishment. Can’t wait to get started.

I had PRP with microneedling sessions at this clinic, specifically because I wanted to address my under-eye area. During my consultation, I clearly explained my concerns and was assured that PRP could help me achieve the results I was looking for.

I completed the recommended sessions and waited patiently for the results, as I was advised. Unfortunately, I saw no meaningful improvement.

During my last session, I raised my concerns again because I was frustrated with the lack of results. They acknowledged my concerns and recommended that I contact their helpline team. Surprisingly, I received no response until I posted a review online.

Once my review was posted, I received a response very quickly and was offered a complimentary session. I appreciated the gesture and agreed, believing they were genuinely trying to resolve the issue. I even deleted my original review.

Unfortunately, the same problem happened again. I emailed them five different times trying to schedule the additional session, and once again, I was completely ignored.

At this point, I feel that both my money and my time have been wasted. The lack of results was already disappointing, but the repeated lack of communication and follow-up made the experience even worse.

I would not recommend this clinic based on my experience. Offering a complimentary session means very little if the clinic does not actually follow through with booking it.

And honestly, there is no need to reply to this review now. I already tried reaching out multiple times by email and received no response.

I had a very positive experience at skin vitality, the staff was very friendly. I did cool sculpture for my arms and it was very enjoyable.
Thanks

Very quick service and clear explanation of the costs and services. Discrete and friendly front desk and professional medical professionals. .

I had a great experience at Skin Vitality in Kitchener today! The booking process was easy and straightforward, and the appointment itself was quick, efficient, and professional. I also really appreciated being able to speak with the consultants in advance about my needs and have my questions addressed before my appointment. The whole experience felt seamless and personalized. I would definitely recommend Skin Vitality to anyone looking for a positive and professional experience!

I had a great experience with the Skin Vitality consultants. They were efficient and helpful. Much appreciated.

Amazing service, everyone was so friendly and walked me through the process. I felt really comfortable and the staff made sure i was okay.

Skin Vitality is superior overall!! Tori is the best injector and the entire staff make you feel at ease. So many options and treatment packages. Highly recommended 💋

My time at skin vitality was amazing ..everyone one was so friendly & helpful.
Would definitely tell my family and friends how great they are at what they any Questions you have no fear they will answer all of them. I can't say enough about how great they are.

From the moment you walk in, to the moment you leave, exceptional customer service. No surprises. Treatment plan is designed specifically for you, with no hidden fees. The Adminstrator, Treatment Coordinator and Nurse were all friendly, knowledgeable, and they heard me.
Easy to locate Parking available on site, free. The clinic was very clean, organized and well maintained.
I highly recommend this Clinic and its team.
5 stars 🌟 🌟🌟🌟🌟

My experience at skin Vitality was wonderful. I was made to feel comfortable from the moment I stepped into their beautiful clinic. They are honest and professional and have left me feeling more confident and refreshed. Will recommend them to anyone interested in feeling refreshed.

Overall a good experience I find that the technicians really listen to not only your needs, but also your budgetary requirements. It’s a collaborative approach to work together to find a solution.

It’s been 2 weeks since my appointment and it’s safe to say that this was one of the best decisions I’ve ever made for myself! I was initially very nervous and apprehensive about going through with my masseter Botox injections. The ladies at the Ajax clinic were so patient with me and answered all of my questions, ensuring that my experience was comfortable. The result 2 weeks later is life changing! I will for sure be back. Thank you!

I can’t say enough how much I love this place! From friendly staff to knowledgeable consultante! I wish I could give more then 5 stars!! I will be coming back for years!!!

I’ve been getting laser hair removal and micro needling at the St. Catharines location for a few months now. I’ve had a great experience, the staff make me feel comfortable and are happy to address my questions or concerns.

I went for my consultation today and I was pleasantly surprised.
Kailee was very professional and was very clear and concise when answering my questions and also provided me with information to make a better decision.
Zoe was also professional and provided me with information before and during and after the procedure.
I was very happy with my appointment and will happily be a returning customer.

Oakville location- I had a great experience. I didn’t feel pressured to purchase more units like I have in the past. I didn’t have to wait. Plus my nurse amazing, honest about pros and cons of treatments and did a great job.

The team at skin vitality is always very helpful. And cheery and pleasant to deal with and keep me very educated in processes of the procedures. I'm getting, thank you, skin vitality.

I came in today as a first time client. They were very thorough explaining the process and aftercare. Everyone was very friendly and put me at ease. My botox showed instant results and was not painful. It was also a beautifully decorated space, the ambiance was nice. As s person who is in medical settings often, I appreciated this so much. I plan to return for a few more tweaks in the near future.