Skippers OnlineReviews 

2,159
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 183 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the courses well-designed, clear, and easy to follow at their own pace, which is ideal for busy schedules. The quality of the course materials, including visuals and detailed explanations, is frequently highlighted as excellent, making learning both educational and enjoyable. Reviewers also commend the staff and customer service for their prompt, professional, and helpful responses to queries and assessments. However, some people mentioned issues with the iPhone app not working well on their iPad, which prevented them from continuing lectures. Additionally, a few customers found the printed tables sent to them difficult to read due to repeated copying.

What people talk about most

User experience

Customers had positive experiences with the user experience, often praising the clear, well-structured, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting the outstanding support from the... See more

Response time

Consumers consistently report positive experiences with response times, highlighting the promptness of... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent, clear, and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the outstanding support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I started the Yachtmaster theory nearly 30 years ago at the local college but couldn’t finish it, recently wanted to, for me, work towards it again. Due to family and work commitments I couldn’t c... See more

Rated 5 out of 5 stars

I’m very pleased to have completed (and passed) my RYA Day Skipper Theory following the course from Skippers Online. An excellent self study programme, with well structured and interesting module... See more

Rated 5 out of 5 stars

The RYA Day Skipper theory online course was perfect for me. This very instructive course with well-presented units includes links to useful resources and is good value for money. At short intervals d... See more

Rated 5 out of 5 stars

It is a wealth of information. The practical side was illustrated with plenty of examples. The illustrations, diagrams, explanations etc. were clear and easily to follow. Sometimes, the chapters were... See more


Company details

  1. Sailing School
  2. Boating Instructor
  3. Training Centre

Written by the company

Skippers Online teaches RYA/MCA Day Skipper, Yachtmaster Offshore and Yachtmaster Ocean Shorebased online.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,159)

183 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I had high expectations from Skipper…

I had high expectations from Skipper Online, but I’m really disappointed. The item came late and looked used. I tried contacting customer service, but no response. I hope they improve their service in the future.

November 11, 2025
Unprompted review
Skippers Online logo

Reply from Skippers Online

Hi JB. We are disappointed and rather surprised to receive you very negative review because, in over 10 years, we've never received anything even remotely similar and we generally receive very positive feedback. Our support staff are always respond to customers within a few hours and we offer an unconditional 14-day, money back guarantee. We also note that yours is an 'organic' as opposed to a 'verified' review, which would suggest that you either want to hide your identity or you are not one of our students.

Rated 5 out of 5 stars

The learning material is very thorough…

The learning material is very thorough and interesting if, like me, you are a complete novice. The instructors are there for support should you need it and offer very inciteful feedback helping you along the way. The quiz and quick tests are useful. I would recommend purchasing the day skipper theory notes book.

November 4, 2025
Rated 5 out of 5 stars

Day Skipper

A great way to learn the theory at my own pace.
The course was both educational and enjoyable, this was followed by on board tuition with Sail the Canaries (who were also fantastic) I’m now a Day Skipper!

October 27, 2025
Rated 5 out of 5 stars

Top rate training!

The day skipper theory course was very well designed and I was thoroughly impressed with how the lessons and exercises built on top of each other, culminating in a knowledge set that feels well rooted.

I suggest getting the student tool kit with the package if this is your first crack at it. The plotting tools are great quality and I'm very relieved I opted in.

The support I received was incredibly prompt and professional and I couldn't be happier.

Thanks!

October 31, 2025
Rated 5 out of 5 stars

Enjoyable Skipper training

The online skipper training was an excellent experience. The course was well-structured, and the theory sessions were both engaging and informative, thanks to a teacher who combined humor with precision — a great way to make complex topics easy to remember. Whenever I had questions or didn’t fully understand something, the team was always patient and ready to help. I can wholeheartedly recommend this training to anyone looking to learn in a professional yet enjoyable environment.

October 15, 2025

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