Skrill as an alternative is great to have in transferring money but still lacks some features that makes it slow to operate between certain banks. Also worth to note a bug while I make a deposit... See more
Company replied
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Skrill as an alternative is great to have in transferring money but still lacks some features that makes it slow to operate between certain banks. Also worth to note a bug while I make a deposit... See more
Company replied
That's good in principle. But there shouldn't be any fees for transfers between Skrill accounts. Furthermore, it should be possible to create a virtual IBAN. Eigentlich gut. Aber es sollten von Skri... See more
Company replied
Really great option to modern day cardless banking. Instant FX transfers that are competitively priced. Wide range of FX currency options. Physical card arrived very quickly. Friendly customer service... See more
Company replied
Probably the worst customer service i've ever "came accross" After 10 or more messages and over 1 week. My documents are not verified. Funny how they let us deposit no problem but A-Z verification to... See more
Written by the company
Make simple, secure and quick online global payments – from international money transfers to betting, trading, shopping and gaming.
Making payments is even easier on the App.
Download the app today and get access to our newest features.
Check out our calculator and see how much you can save today.
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I’ve had a great experience with Skrill. The website is easy to navigate, payments are quick and convenient, and everything works smoothly. Overall, I’m very satisfied and would definitely recommend Skrill to others.

Reply from Skrill
Everything about Skrill is simple and all around a great change of things if you’re looking for an easygoing experience for a banking app that isn’t completely complicated. Also their promos are pretty good too.

Reply from Skrill
I have subscribed with skrill years ago. I seldom encounter any issue with the service. Even if i have an issue, skrill always there to help in any ways.

Reply from Skrill
Been using skrill since 2017 . Its the best !!

Reply from Skrill
Great response time and very helpful

Reply from Skrill
I don't like when sending money through gcash it says your transfer unsuccessful even i have money on my bank account.and it didn't say why whats the problem why its unsuccessful transfer.....

Reply from Skrill
Not great waiting 2 weeks on a bank transfer ben waiting 3/4 days for a response of the support team and not even a update on my case
Customer service isn't great take ages to respond

Reply from Skrill
HATE SKRILL!!! The first thing you have to do is fill in a form, including all your details, authentication code, pictures of an ID card which was annoying as it took about 60 minutes to complete, then once it was all set up, I tried to send EXACTLY £50 to someone but had to send £51 to cover the skrill expense, then they wanted to know what l was using my skrill account for and when I told them, they had the audacity to lock my account which meant I had to contact them to get it unlocked, then they said they had 'reasonable grounds to discontinue the business relationship'... I did nothing wrong with that stupid "waste of my time" skrill account and they are clearly bullsh*ers. At least I got my £50 back which why they got one star. Would give them less than half a star if I could. I'm fine now, I definitely wouldn't recommend it and WILL NOT sign up again for another one because it's ALL BS

Reply from Skrill

Reply from Skrill
The fees are too high, so it’s not really worth using. Skrill charges too much in commissions, which makes the service less convenient and less attractive.

Reply from Skrill
Very quick and reliable platform to make use of it
Thank you Skrill you are tops

Reply from Skrill
Prompt payment and customer care service

Reply from Skrill
I have been using Skrill for years and noticed you guys charge an arm and a leg on your withdrawal fees. If I were to withdraw R100, I'd only get R40 of that money. This is ridiculous, the only reason why I'm still using Skrill is that it's the cheapest deposit option on my brokerage account with XM.

Reply from Skrill
An amazing application good for transaction.

Reply from Skrill
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