Skrill as an alternative is great to have in transferring money but still lacks some features that makes it slow to operate between certain banks. Also worth to note a bug while I make a deposit... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
That's good in principle. But there shouldn't be any fees for transfers between Skrill accounts. Furthermore, it should be possible to create a virtual IBAN. Eigentlich gut. Aber es sollten von Skri... See more
Company replied
Really great option to modern day cardless banking. Instant FX transfers that are competitively priced. Wide range of FX currency options. Physical card arrived very quickly. Friendly customer service... See more
Company replied
Probably the worst customer service i've ever "came accross" After 10 or more messages and over 1 week. My documents are not verified. Funny how they let us deposit no problem but A-Z verification to... See more
Company details
About Skrill
Written by the company
Make simple, secure and quick online global payments – from international money transfers to betting, trading, shopping and gaming.
Making payments is even easier on the App.
Download the app today and get access to our newest features.
Need Help?
Here you may find more information on how to:Contact info
United Kingdom
- skrill.com
You should know
3.7
Average
28K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No complaints.
I never had to complaint about this company. It's competent, works smoothly and fast.
It uses deposits through MBway in Portugal, but not withdrawals, which in my opinion, it's uncomfortable. I could do more with them, if that was the case. Just an opinion.
August 20, 2026
Unprompted review
Reply from Skrill
Thanks for taking the time to share your feedback.
Could you please remove the sending fee…
Could you please remove the sending fee for Skrill-to-Skrill transfers? The fee is very high at the moment
August 20, 2026
Unprompted review
Reply from Skrill
We’d like to learn more about your experience. Please send all of the details to our team at: https://www.skrill.com/en/support
My account got locked i have sent them…
My account got locked i have sent them 6 diffrent paper about my adress every time rejected and I have tryed to contact support but they do now answer and it have been a week
August 14, 2026
Unprompted review
Reply from Skrill
Your feedback matters to us, and we’d like to learn more about your experience. Please reach out using the link below so we can follow up directly. https://www.skrill.com/en/support
My experience make my feel relax
My experience make my feel relax! I think about SKRILL 👑>>>SUPER&GREAT&BEST💜💜💜💜💜@Skrill >>>payments are nice and easy! @Sports you get play games and earn Knet points for real money, if you are lukcy. I have good vibes about this bank. Service get 5 stars 🤩 for me>4 sure💜💜💜💜💜! Customer service is best! When I start @SKRILL, I was some issues ,but service resolved my problems. I love YOU!!!
August 20, 2026
Unprompted review
Reply from Skrill
We’re excited to hear your positive experience with Skrill. Thank you for sharing!
Smooth interface and easy accessibility…
Smooth interface and easy accessibility for users. Also enjoyed the 5$ bonus 🥲
March 11, 2026
Unprompted review
Reply from Skrill
We’re so glad to hear you’re enjoying Skrill! Thank you for sharing your experience with us.
not able to find the mobile app in…
not able to find the mobile app in appstore also transfer rate on online is very low
August 20, 2026
Unprompted review
Reply from Skrill
We’d like to learn more about your experience. For support, our customer care team can assist you directly at https://www.skrill.com/en/support
Good services which are flexible and…
Good services which are flexible and quick
January 7, 2026
Unprompted review
Reply from Skrill
It’s great to hear that Skrill is working well for you. We appreciate you taking the time to leave your feedback!
Reply from Skrill
We truly appreciate your review. We’re glad Skrill is delivering the experience you were hoping for!
False advertising and poor features
I don't like false advertising. They gave me a bonus that I could never use without making a deposit triple the amount, so it wasn't a gift at all. On top of that, the platform lacks useful features and functionality. Not worth it.
June 4, 2026
Unprompted review
Reply from Skrill
We’d like to learn more about your experience. Please send all of the details to our team at: https://www.skrill.com/en/support
Perfect and convenient
It's been perfect and convenient to send money support for me to friends in Kenya. No bank surcharge like we have experienced before!
August 6, 2026
Unprompted review
Reply from Skrill
We’re so glad to hear you’re enjoying Skrill! Thank you for sharing your experience with us.
Exchanging Currency
Exchanging Currency, sending and receiving money with people from different parts of the World. This is Personal Company SILA KIRUI. From Africa Kenya. Thank you
August 20, 2025
Unprompted review
Reply from Skrill
We're glad to hear you’re enjoying Skrill! Thanks for taking the time to share your feedback.
This is a fantastic site!
This is a fantastic site, it's very handy for me as if I need to put some cash in my bank after the banks ect have long closed for the day, this site enables you to purchase a "paysafe voucher" from any shop that hassle a pay point (you can buy these 24/7)
And transfer the cash from the voucher you purchased to your skril account then to your bank account immediately, plus this site has lots of good competitions frequently, id definitely, "without a doubt" highly recommend! Its 10 out of 10!
August 20, 2026
Unprompted review
Reply from Skrill
We’re excited to hear your positive experience with Skrill. Thank you for sharing!
Skrill is a Bridge helper for me as well it keep stand same
its about my experiences in the past or during today with Skrill , it was make me better for finance business, simple, easy ,fast and as soon to give me info during awaitings , Skrill is a one of "Bridge" to helping me , altough if may I say there is something for more better again , Skrill is a To the poin Bridge as my self view , trusted safe just is it.
October 9, 2025
Unprompted review
Reply from Skrill
We truly appreciate your review. We’re glad Skrill is delivering the experience you were hoping for!
The only thing that sucks about skrill…
The only thing that sucks about skrill is the limits ,,otherwise great plartform
August 20, 2026
Unprompted review
Reply from Skrill
Thanks for taking the time to share your feedback.
so simple and effective:-)
August 20, 2026
Unprompted review
Reply from Skrill
It’s great to hear that Skrill is working well for you. We appreciate you taking the time to leave your feedback!
Love the apo
August 20, 2025
Unprompted review
Reply from Skrill
We're glad to hear you’re enjoying Skrill! Thanks for taking the time to share your feedback.
Minus
I can‘t use my skrill application, because of number change system.
Please let me change the number
August 20, 2026
Unprompted review
Reply from Skrill
Thank you for reaching out. Our customer care team can assist you with any issues you might be experiencing. You can contact them at https://www.skrill.com/en/support
That's good in principle
That's good in principle. But there shouldn't be any fees for transfers between Skrill accounts. Furthermore, it should be possible to create a virtual IBAN.
Eigentlich gut. Aber es sollten von Skrill zu Skrill keine Gebühren anfallen. Darüber hinaus sollte man auch eine virtuelle IBAN anlegen dürfen.
August 20, 2026
Unprompted review
Reply from Skrill
Thanks for taking the time to share your feedback.
Service
The service works perfectly, does not hang, all transactions are fast.
August 20, 2026
Unprompted review
Reply from Skrill
It’s great to hear that Skrill is working well for you. We appreciate you taking the time to leave your feedback!
Reply from Skrill
We're glad to hear you’re enjoying Skrill! Thanks for taking the time to share your feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.