SKULPTA Reviews 

321
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Order placed Feb 2022 Payment banked £100 plus No postal tracking available Numerous attempts made to contact with no reply Absolute RIP OFF Clearly the company has gone broke Do not deal with these l... See more

Rated 5 out of 5 stars

I was concerned about the delay in delivery so I sent an email to the team. They've responded within 24h explaining extra covid procedures. Product was delivered soon after. I still haven't opened i... See more

Rated 1 out of 5 stars

Bonjour, Je n’ai toujours pas reçu ma commande numéro #21282 du 18/10/2021 ni de réponse à mon mail de relance vous demandant quel était la date de livraison prévue ! Merci de bien vouloir... See more

Rated 3 out of 5 stars

Hello, the frame was damaged from right bottom end. I’ve tried to dye it with a black crayon but still it’s obvious when you look closely. Your packaging is not satisfying as the frame was only covere... See more

Company replied

Company details

  1. Interior Architect Office

Written by the company

SKULPTA offers top quality canvas prints at an affordable price! Decor your home space or office with us.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

321 reviews

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2.7

All reviews

(321)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

See my review below

See my review below. They answered and emailed offering to exchange my print. I emailed back straight away - thanked them - have had no response. I’ve emailed daily and every email ignored

November 15, 2021
Unprompted review
Rated 1 out of 5 stars

Been trying to swap a canvas for 2…

Been trying to swap a canvas for 2 weeks now but no response to my many emails. Terrible customer service. Think they don’t respond so your 14 days to return runs out so they can get out of it that way

November 5, 2021
Unprompted review
SKULPTA logo

Reply from SKULPTA

Dear Andrew, we are sorry to see you are not having the desired experience at Skulpta. We have sent you an email regarding this to solve any issue you may have.
Thank you
Kind Regards,
Skulpta Team

Rated 1 out of 5 stars

SERVICE CLIENT INEXISTANT

Bonjour,

Je n’ai toujours pas reçu ma commande numéro #21282 du 18/10/2021 ni de réponse à mon mail de relance vous demandant quel était la date de livraison prévue !

Merci de bien vouloir me répondre dans les plus brefs délais.

I stil have not received my order #21282 of the 18 october 2021 nor a response to my follow-up letter asking you what was the expected delivery date !

Thank u for answering me as soon as possible.

Cordialement,

November 1, 2021
Rated 1 out of 5 stars

Poor Quality

Poor Quality, It look very cheap.i receive it more then 3 weeks of my purchase. I wouldn’t recommend to anyone I know.

October 21, 2021
SKULPTA logo

Reply from SKULPTA

Dear Yanni, we are sorry to see you are not having a good experience at Skulpta. Please contact us at customerservice@skulpta.co.uk
We will assist you on any problem you may have.
Regards
Skulpta Team

Rated 1 out of 5 stars

Terrible company

I ordered 3 canvas print, 2 frame were broken, I wrote many times but always without answer
Terrible company, today I called PayPal for the insurance

October 8, 2021
Rated 1 out of 5 stars

Late delivery, poor after order service

More than 2 weeks after my order and the item still has not shipped. There have been no updates and no responses to my queries to customer services. Very poor.

October 6, 2021
SKULPTA logo

Reply from SKULPTA

Dear Reuben, we have sent you an email regarding this.
Thank you
Kind Regards
Skulpta Team

Rated 1 out of 5 stars

Awful customer service

Awful customer service. Have been trying to return an item for 2 weeks and no one answers those emails...

September 28, 2021
SKULPTA logo

Reply from SKULPTA

Dear Maya, we have sent you an email regarding this.
Thank you
Kind Regards
Skulpta Team

Rated 1 out of 5 stars

Do not fall for their 5 days delivery…

Do not fall for their 5 days delivery ads. Jus5 avoid this website.
It's been over 2 weeks since I placed my order (order No 21067 in case someone from Skulpta is reading this), and still nothing happened. No change in status in website tracking page, no update emails or shipment confirmation. Starts looking more like a scam now. The customer service is the worst I have ever had. I have emailed them twice re my order, and still have not received any helpful reply or details.

August 15, 2021
SKULPTA logo

Reply from SKULPTA

Dear Nurzhan, we are sorry to see you are not having good experience at Skulpta. We emailed you regarding the status of your order.
Kind Regards
Skulpta Team

Rated 1 out of 5 stars

Order placed on July 11th (21025) and…

Order placed on July 11th (21025) and have not yet received it or any reply to my numerous mails, very dissapointed.

August 9, 2021
Unprompted review
SKULPTA logo

Reply from SKULPTA

Dear Monica, we replied to your email. Your order is in transit. We will solve any problem you may have.
Regards
The Skulpta Team

Rated 1 out of 5 stars

Terrible service

Terrible service: Nothing received/No replies

How many times do I have to contact this company to find out where my delivery is? Yet you keep sending me emails to review your product. Yes, this is my second review and I will continue until you contact me or just return my money. YOU CANT TAKE PEOPLE'S MONEY AND NOT PROVIDE ANYTHING! THAT'S CALLED A SCAM!

August 7, 2021
Unprompted review
SKULPTA logo

Reply from SKULPTA

Dear Client, we are sorry to see you are not having a good experience at Skulpta. Please contact us at customerservice@skulpta.co.uk We will solve any problem you may have.
Regards
Skulpta Team

Rated 1 out of 5 stars

Horrible service

Because you lost my print and now no one is communicating with them. You even tell me what courier company so I can try to find it myself.

Nearly 3 weeks later I have no info and no communication. Starting to think it’s a scam.

August 3, 2021
SKULPTA logo

Reply from SKULPTA

Dear Paul, we answered your query. Your order is in transit and it will arrive soon at your destination. You have the tracking details in your email.
Kind Regards,
The Skulpta Team

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