sky-mortgages Reviews 

111
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, past reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the staff for being exceptionally friendly, patient, and knowledgeable during every single interaction throughout the application journey. Many individuals emphasize how advisers expertly guide them through every step, answering all questions thoroughly and putting all worries entirely at ease. Consumers note that the overall service is remarkably efficient, straightforward, and professional, turning complex financial procedures into a completely stress-free process. People also deeply appreciate the remarkably quick response times and constant communication, ensuring that they always feel fully informed, supported, and completely confident in their decisions.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with staff, highlighting their exceptional knowledge,... See more

Service

Reviewers highlight positive aspects of service, describing it as an amazing and stress-free experience from... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting professional and helpful support... See more

Response time

Users describe positive interactions with response time, highlighting consistently fast and attentive... See more

User experience

People report positive experiences with user experience, highlighting how stress-free and straightforward the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As first-time buyers later in life, we were daunted and sceptical about whether we could even get a mortgage at our age. Sharon at Sky Mortgages was amazing – so friendly, reassuring, and patient. She... See more

Rated 5 out of 5 stars

We couldn’t recommend Rich from Sky Mortgages enough! He was always there whenever we had a question and made the whole process so much easier from start to finish. He also helped us sort out our life... See more

Rated 5 out of 5 stars

Simply put - outstanding ! Remortgage recently with the help from Rich at Sky Mortgages. Everything was super simple, no stress & really quick. Rich put us at ease, answering all our questions quickl... See more

Rated 5 out of 5 stars

We feel extremely lucky to have Judy as our mortgage broker. Judy was competent and responsive. She explained every step of the mortgage process to us clearly and helped us make informed decisions. Be... See more


Company details


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4.9

Excellent

TrustScore 5 out of 5

111 reviews

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4.9

All reviews

(111)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience with Sky mortgages

Great experience with Sky mortgages. Rich was excellent.. I had my mortgage in principle within the week and the process moved quickly, Rich pushed things forward and made the process a bit more easy flowing.

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

Mortgage renewel

From start to finish of the process for renewing our mortgage Rich has been explained everything about the options available, and explained the benefits of each choice. This enabled us to make the best of the choices available. Thoroughly recommend for anyone who needs support and advise for getting the best out of what deals are available

February 8, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and kind

Rich was so helpful from the start of our moving process, he was always there whatever time of the day to help us.

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Thanks Rich. Your help in our moving home was brilliant. We don’t know where we would have been without your excellent advice and support throughout the process.

Really professional informative and helpful service from Sky Mortgages. Would highly recommend.

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great Mortgage Advisor

We are so please that we had Rich King from Sky-Mortgages help us through the buying process. He was always avalaible if we had any questions and provides excellent advice and guidence on everything - not just when selecting a mortgage product. Thank you Rich!

December 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

We used Judy as our mortgage advisor and delighted with the service provided. As we were first time buyers we had lots of questions and Judy got back to us really quickly with the answer. I highly recommend!

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience getting my mortgage

I had the pleasure of working with Rich as my mortgage advisor, and I couldn’t recommend him more highly. From start to finish, Rich was professional, knowledgeable, and incredibly supportive. He took the time to thoroughly understand my situation, answered all my questions with patience, and guided me through what can often feel like an overwhelming process.

Rich’s expertise and clear communication made everything seamless, and I felt confident every step of the way. He went above and beyond to ensure I got the best outcome possible, and I truly appreciated his dedication and care.

If you’re looking for someone reliable and efficient to handle your mortgage needs, Rich is absolutely the person to go to. A fantastic experience overall—thank you, Rich!

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Rich has been amazing throughout our mortgage application process. He was always available to provide help and support. We couldn't have done it without him. Really friendly and professional and went above and beyond.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Rich is super helpful and available all the time to answer your questions - he will get you want you want and make sure that everything runs smoothly. He goes over and beyond really. Highly recommend his services.

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

We used Sky Mortgages services for both…

We used Sky Mortgages services for both our mortgage application (with Judy Sutton) and our Life Protection and Critical Illness insurance (with Richard Jenkins).

Both Judy and Richard provided a brilliant service and as first time buyers were able to explain everything to us clearly.

Both were very responsive and proactive to inform us when better rates/offers became available.

5 stars - would definitely recommend.

November 14, 2024
Unprompted review
sky-mortgages logo

Reply from sky-mortgages

Hi Harry

Many thanks for the great feedback and hope you are settled in!

Always great to help first time buyers on their journey .

Rated 5 out of 5 stars

Remortgaging…

Rich made the process of remortgaging very simple, he was very helpful and informative with any questions that cropped up. Would highly recommend.

November 15, 2024
Unprompted review
sky-mortgages logo

Reply from sky-mortgages

Hi Oakley

Thank you for the fantastic feedback and really pleased we were able to help with this remortgage.

Rated 5 out of 5 stars

Recently completed after amazing help…

Recently completed after amazing help from Judy, answered all of my questions quickly and was able to settle nerves with the process of getting a mortgage as a first time buyer, would recommend to anyone! Thank you!!

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic and helpful service

This is second time I have worked with Judy to support our mortgage and re mortgage. From start to finish we have received outstanding, quick and helpful service!

October 7, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent for First-time Buyers

Brilliant service - would recommend! Judy stayed in touch throughout the mortgage process and regularly updated us to make sure we ended up in the best position possible. Rich was a great help with related life cover advice.

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

Above and beyond service

Great service! Rich did a lot more than just advise us on our mortgage, he went above and beyond to make sure our house purchase went smoothly from start to finish. Being first time buyers it was especially useful to be guided by someone so knowledgeable throughout the process. I wouldn’t hesitate to recommend Rich and Sky Mortgages to anyone looking for friendly and efficient mortgage and life cover services.

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic, professional and friendly service.
I could not recommend Sky mortgages enough especially Jo. She secured my mortgage with a very good rate.

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

Re-mortgage

Rich helped us with with our re-mortgage. He knows his stuff and has great connections with lenders. Customer service was great. Highly recommend.

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

We were really impressed with the service we received from Babul. He was very responsive and amenable to our availabilities.
We found his advice to be great, and he ran through the different products until we decided on the one that suited us the best. We would definitely recommend him.

October 7, 2024
Unprompted review

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