SkyFix Reviews 363

Extremely helpful and friendly staff when you find yourself in a difficult situation. We were served by Charlie, a young lady who did everything in her power to make our missed flight situation easier and get us home as quickly as possible.

Jonathan at Heathrow T2 saved us today. He was very informative and calm and worked with us to find the best solution. Thanks so much

Stacey Hall.
The best employed!!! Excelent Work.

Minnie has been excellent in 3 places today! I would gladly refer my friends who are frequent travellers like myself

If it’s all gone wrong, or about to give up, who you gotta call? Its MINNE from Heathrow T3, that’s who.
Unless you don’t want someone as Sweet, Efficient, Patient or as Determined to be part of the solution as this lil miracle that is.
I don’t know how you do it but I’m so glad you do it so well, best service ever, Thanks so much Minnie!

Noria and Rachel were compassionate, calm and extremely helpful today

We experienced the most amazing service recently at Heathrow Airport .
Without the help and dedication to service we would have missed our flight.
We can't thank you enough.

A big thumbs up for our angel Lecia. We had a stressful morning when we missed our flights. She helped us find new tickets and made our Christmas miracle. A big thank you to everyone at Skybreak.

Ben was super helpful, we were able to get our travel home back on track with his assistance.

A Minnie little angel walked up to us after missing our flight due to flighthub enaccuracy and unprofessional service. Minnie was professional, kind and understanding of our situation she booked us our next flight and escorted us to our departure destination a little smile 😃 goes a long way thanks Minnie.

Very grateful to 3 amazing people (Minnie, Jacob and Dav) who went above and beyond to help me resolve a ticket purchase issue, they were very friendly and helpful!

Rachel and Minnie are like angels who came from nowhere and made me feel so positive because of my difficult situation and didnt know anything. my stay in London will be very nice

Charlie was an absolute angel! She saved us so much stress when we missed our flight, very thankful for all of her help :)

I left my iPad on an aircraft and didn't think I would see it again, the process for logging the missing item was really easy, the item was found quickly, communications was fantastic and the item was returned quickly in good condition. Thank you

Honestly shanaz was an angle! im so glad she came and approached us, she was incredibelly patient, calm, comforting, bubble character! me and my husband had missed our flight thought our anniversary holiday was ruined. Having shanaz there assistaning and supporting us through our issue all way was amazing her positive nature had uplifted our moods and she had esloved our issue by providing s with the best alternative flight to ghana.
Thank you shanaz your amazing :)

We want to thank Minnie and Shanaz for their exceptional support!
My husband and I missed our connecting flight from Heathrow to Calgary due to delays originating in Athens. We were both quite upset and disheartened that there were no agents from the connnecting flight to help us. Fortunately, we were directed to the Skybreak desk where Minnie offered her assistace. She was calm, patient, kind and could tell that we needed help. She was empathetic and listened carefully to our story, (even offering us sweets throughout the conversation.) Minnie, then went into full action mode contacting alternative flights to get us home. Her patience was incredible. Both Minnie and her work partner, Shanaz even walked us to the terminal and helped us get our boarding tickets. They did this on their own time after their shift was done.
Skybreak is very fortunate to have these two representing them.
Minnie and Shanaz, thank you, you two are amazing!

Melissa the skybreak agent at gatwick south

She explained clearly dealt quickly and all the information regarding refunds were honoured

Rachel helped us to book another flight home to New Zealand. We had not been able to get our flight to San Francisco due to a visa issue problem. She patiently found other flights and helped us pick the right one for us. There was a customer complaining all the while, as she helped us and continued to ignore their ignorance. Rachel was very professional.

Very nice people to deal with. Extremely helpful and made booking a trip a pleasure. Charlie was amazing and she really made an effort to book my spontaneous trip and make things easy for me.

Mark did great and was very helpful and patiently.