Sky Bridge Cars Reviews 

571
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 441 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being knowledgeable, helpful, and professional, often making journeys enjoyable and safe. The booking process is consistently described as easy, quick, and efficient, with clear communication throughout. Many people appreciate the overall service, highlighting its reliability, punctuality, and the comfortable, clean vehicles provided. However, some customers also noted issues with delivery service, experiencing late arrivals or drivers not showing up at all. There were instances where drivers were perceived as unprofessional, distracted, or failed to provide pre-booked amenities like car seats, leading to feelings of unsafety or inconvenience.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the punctuality, professionalism, and... See more

Staff

Clients share positive opinions on staff, with many reviewers consistently praising drivers for being... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many experiencing significant delays and... See more

Booking process

Consumers find the booking process to be positive, with many reviewers highlighting it as easy, quick, and... See more

User experience

Customers consistently note positive experiences with user experience, describing it as smooth, stress-free,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Company isvery trustworthy. Worked with wajhat on my mirror. He was very knowledgeable about potential issues before getting into it & was able to get it fixed price very quickly driver arrived I wou... See more

Company replied

Rated 5 out of 5 stars

They were responsive, and understanding when there was an issue with getting my luggage. They kept in contact. The deiver was kind and helpful. Good experience overall. Highly recommend them. Also goo... See more

Company replied

Rated 5 out of 5 stars

Easy booking process, driver on time to meet me at Gatwick Airport. Friendly and chatty driver made the trip home enjoyable too. Will definitely be booking again for my next trip in September.

Rated 5 out of 5 stars

I was traveling from Lagos through Paris and still had a tricky Heathrow transfer to make from Gatwick however it was made extremely easy. Good vehicle options which ensured that all our bags we... See more


Company details

  1. Transportation Service

Written by the company

Sky Bridge Cars is a premier luxury minicab airport transfer service, providing a seamless and luxurious transportation experience. With a fleet of high-end vehicles and professional chauffeurs, we offer unparalleled comfort, style, and reliability. Whether you're traveling for business or pleasure, our exceptional service ensures a stress-free journey from the airport to your destination, making your trip truly unforgettable.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

571 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 48% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(571)

448 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Used the service on 27 march. Never let me down

Used the service on 27 march. Driver was on time. Friendly driver. Recommend this company.

March 27, 2026
Unprompted review
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Reply from Sky Bridge Cars

Great to hear your journey went smoothly with a friendly driver and right-on-time pickup. Hope to see you travelling with us again soon.

Rated 5 out of 5 stars

Excellent communication

Excellent communication. Comfortable car. Very good price. Punctual. Great service from the driver and the team

March 28, 2026
Unprompted review
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Reply from Sky Bridge Cars

Everything working exactly as it should, smooth communication, comfortable ride, and punctual service. Glad it all came together perfectly for you.

Rated 5 out of 5 stars

Great airport transfer. Recommended

Very professional service quick response via WhatsApp, competitive prices and comfortable cars. I do recommend

March 28, 2026
Unprompted review
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Reply from Sky Bridge Cars

We truly appreciate your recommendation. We're glad you experienced professional service, quick communication, and comfortable travel with us.

Rated 5 out of 5 stars

I would like to be recieved inside the…

I would like to be recieved inside the airport, instead at the parking

March 27, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your feedback. We understand your preference for being received inside the airport and will take this into consideration to improve our service.

Rated 5 out of 5 stars

Good trip

On time and clean, easy to contatct

March 28, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your review. We're pleased you found the service on time, clean, and easy to contact.

Rated 5 out of 5 stars

Easy to book

Easy to book. Punctual. At a great price too!

March 28, 2026
Unprompted review
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Reply from Sky Bridge Cars

We appreciate your kind words. It's great to know you found our service easy to book, punctual, and competitively priced.

Rated 5 out of 5 stars

Great experience

Great experience! Great support!

March 25, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for the wonderful feedback! We're delighted you had a great experience and received strong support from our team.

Rated 4 out of 5 stars

1st class

Driver there to pick us on time and ready to help with our luggage. Drove a strange way to get to the airport (sat nav’s!!!j and arrived with plenty of time. I would defiantly use Pelican Cars again.

March 24, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your feedback. We're glad the driver was on time and helpful, and that you arrived comfortably. We appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Driver picked up on time and helped…

Driver picked up on time and helped with suitcases. Would recommend.

March 25, 2026
Unprompted review
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Reply from Sky Bridge Cars

We truly appreciate your recommendation. It's great to hear your driver was punctual and helpful with your luggage.

Rated 5 out of 5 stars

Competive costs

Competive costs. Clean car. Effective dealing with the backoffice in order to book the car.
Only con that the driver did pay attention to the exact address of the hotel. So the driver was waiting to the wrong hotel

March 25, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your detailed review. We're pleased you found our pricing competitive and service efficient. We apologise for the address confusion and will ensure better accuracy going forward.

Rated 5 out of 5 stars

They arrived on time

They arrived on time, very good driver, calm peaceful under the speed limit, they helped loading the bags.

March 25, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your detailed feedback. We're pleased to hear the driver was punctual, calm, and helpful with your luggage, ensuring a comfortable journey.

Rated 2 out of 5 stars

The drivers were late

The drivers were late for both journeys, with an airport transfer we expected to be met at arrivals, especially since they had flight details and could track when we land

March 3, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your honest feedback. We sincerely apologise for the delay on both journeys and understand your expectations for airport pickup. We’ll work on improving this to ensure a better experience next time.

Rated 5 out of 5 stars

Great customer service

Great customer service

March 24, 2026
Unprompted review
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Reply from Sky Bridge Cars

We appreciate your feedback. Providing great customer service is always our top priority.

Rated 5 out of 5 stars

Good service for good price

Good service for good price.
Drive is very kind and friendly.

March 24, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your kind review. We're happy you found our service good value and enjoyed a friendly driver.

Rated 5 out of 5 stars

Excellent service

Excellent service, punctual transfers, professional driver, and very clean car. Excellent communication management.

March 22, 2026
Unprompted review
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Reply from Sky Bridge Cars

We sincerely thank you for your feedback. It’s fantastic to hear you experienced punctual transfers, professional service, and excellent communication throughout.

Rated 5 out of 5 stars

A wonderful driver

A wonderful driver, delivered us across London to Stansted on time!

March 23, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your lovely review. We're pleased your journey across London was smooth and on time with a great driver.

Rated 5 out of 5 stars

Arrived on time

Arrived on time. Clean car. Drive safely and got to destination on time. Thank you

March 22, 2026
Unprompted review
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Reply from Sky Bridge Cars

We appreciate your feedback. It’s wonderful to know you had a safe, comfortable, and timely journey with us.

Rated 5 out of 5 stars

A really quick and easy live chat…

A really quick and easy live chat option helped hugely booking from NZ

March 19, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for sharing your experience. We're glad our live chat made your booking quick and easy, even from overseas.

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