The app looked very interesting in December 2025. I signed up, but like a lot of people, I missed the subscription policy. I never used the app, completely forgot about it until I checked my credit... See more
Company replied
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Review summary
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Reviews shaping this summary
Your customer service team - I heard from a woman named Kelly - was exceptional. They responded quickly, explained the situation, and rectified it. It’s not often you experience that kind of service... See more
Company replied
Customer service was prompt and kind. I couldn’t have asked for more from them. I accidentally subscribed and realized many months later. I contacted customer service with my problem and was met with... See more
Company replied
I only wanted a one time service through them. I bought it and somehow wasn’t enrolled in auto renewal and was charged $55 a month after my initial eight dollar payment. But I emailed them and told th... See more
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4.4
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you
Thank you, I appreciate how fast you all took care of my needs. I was afraid it would be a long drawn out ordeal. Thanks for your support
May 21, 2026
Reply from Skyfluence Beauty
Dear Joyce,
Thank you so much for sharing your feedback with us!
We’re delighted to hear that our customer support team was able to assist you and provide the fast help you needed with Skyfluence Beauty. We are glad that we could be of your assistance!
If you have any further questions or need more support, don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Warm regards,
The Skyfluence Team
Reply from Skyfluence Beauty
Dear Kelly,
We appreciate you taking the time to provide your feedback!
We’re happy to know that our customer support team helped you and provided the care you needed with the cancellation of Skyfluence Beauty.
If you ever need any additional assistance or have further questions, please don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Warmly,
The Skyfluence Team
Avoid this company and the subscription…
Avoid this company and the subscription and save yourself a lot of time and wasted money. You will be unknowingly charged a ridiculous monthly fee after the free trial. $55/month is insane. And there will be zero communication when the trial is up. I think I used this app for 5 minutes and paid $165 total. STAY AWAY!
May 21, 2026
Unprompted review
Reply from Skyfluence Beauty
Dear Melissa,
We’re sorry about your experience with Skyfluence Beauty. We’ve cancelled your subscription and fully refunded your payments. You won’t be billed again.
The refunded amount should appear in your account within 5-10 business days.
If you have any additional questions or concerns, please don't hesitate to contact us directly at trust@skyfluence-beauty.com. We're here to help.
Best regards,
The Skyfluence Team
The Customer Service Oscar goes to…Oscar!
Oscar provided me with very fast and friendly assistance. He resolved my account concern that I submitted via the website by responding within a few minutes of my initial submission. He is possibly the best customer service rep I have encountered, especially in recent years. I hope his management appreciates and rewards him for being such a standout!
May 20, 2026
Reply from Skyfluence Beauty
Dear Kim,
We really appreciate you taking the time to provide your feedback!
We’re thrilled to know that our customer support team was able to provide you with the fast, friendly assistance and care you needed during your experience with Skyfluence Beauty. Your appreciation means a lot to us.
If you need anything else or have any further questions, please don’t hesitate to contact us at trust@skyfluence-beauty.com. We’re always here for you!
Warmly,
The Skyfluence Team
Reply from Skyfluence Beauty
Dear Catherine,
We appreciate you taking the time to provide your feedback!
We’re happy to know that our customer support team helped you and provided the quick care you needed with the refund of Skyfluence Beauty.
If you ever need any additional assistance or have further questions, please don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Warmly,
The Skyfluence Team
Response was fast
Response was fast, although said response did not specify anything about refunding my funds.
May 20, 2026
Reply from Skyfluence Beauty
Dear Lucimaria,
Thank you for your valuable feedback!
We’re glad to hear that our customer support team could provide the fast assistance and care you needed with Skyfluence Beauty.
If you need any further support with the refund or have more questions, feel free to get in touch with us at trust@skyfluence-beauty.com. We’re here to help!
Best regards,
The Skyfluence Team
Appear to be upfront with customers
was concerned at first but my issue was handled very quickly to my satisfaction
May 20, 2026
Reply from Skyfluence Beauty
Dear Valued Customer,
Thank you so much for sharing your feedback with us!
We’re delighted to hear that our customer support team was able to assist you and provide the quick help you needed with Skyfluence Beauty.
If you have any further questions or need more support, don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Warm regards,
The Skyfluence Team
I got a very quick response and things…
I got a very quick response and things were resolved almost immediately. Thank you very much
May 20, 2026
Reply from Skyfluence Beauty
Dear Joni,
We appreciate you taking the time to provide your feedback!
We’re happy to know that our customer support team helped you and provided the quick care you needed with Skyfluence Beauty.
If you ever need any additional assistance or have further questions, please don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Warmly,
The Skyfluence Team
Reply from Skyfluence Beauty
Dear Patricia,
Thank you for your valuable feedback!
We’re glad to hear that our customer support team could provide the quick assistance and care you needed with Skyfluence Beauty.
If you need any further support or have more questions, feel free to get in touch with us at trust@skyfluence-beauty.com. We’re here to help!
Best regards,
The Skyfluence Team
Reply from Skyfluence Beauty
Dear Jody,
Thank you so much for your kind words!
We’re thrilled you enjoyed your responsive, professional experience with Skyfluence Beauty.
If there’s anything else we can do for you, don’t hesitate to contact us at trust@skyfluence-beauty.com.
Warmly,
The Skyfluence Team
Reply from Skyfluence Beauty
Dear Anne,
Thank you so much for sharing your feedback with us!
We’re delighted to hear that our customer support team was able to assist you and provide the wonderful, immediate help you needed with Skyfluence Beauty.
If you have any further questions or need more support, don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Warm regards,
The Skyfluence Team
My concerns were addressed
My concerns were addressed, click quickly with courtesy and follow through. Very professional.
May 19, 2026
Reply from Skyfluence Beauty
Dear Susan,
We really appreciate you taking the time to provide your feedback!
We’re thrilled to know that our customer support team was able to provide you with the quick, professional assistance and care you needed during your experience with Skyfluence Beauty.
If you need anything else or have any further questions, please don’t hesitate to contact us at trust@skyfluence-beauty.com. We’re always here for you!
Warmly,
The Skyfluence Team
I do so appreciate your very quick…
I do so appreciate you very quick response to cancel my subscription, but I’ve spent almost an hour jumping from page to page to get the cancelation.
May 19, 2026
Reply from Skyfluence Beauty
Dear Karen,
We really appreciate your feedback!
It’s wonderful to hear that our customer support team was able to help and provide the quick assistance you needed with the cancellation of Skyfluence Beauty. At the same time, we are sorry to hear that the process took some time.
If you need any further support or have any questions, feel free to reach out to us at trust@skyfluence-beauty.com. We’re always here to help!
Kind regards,
The Skyfluence Team
Reply from Skyfluence Beauty
Dear Christy,
Thank you for your valuable feedback!
We’re so pleased to hear that our customer support team helped you and provided the prompt care you needed with Skyfluence Beauty.
If you need any more help or have further questions, feel free to reach out to us at trust@skyfluence-beauty.com. We’re always here to assist you!
Sincerely,
The Skyfluence Team
It was very difficult to manually…
It was very difficult to manually cancel my account with Skyfluence Beauty, and I had tried on two previous occasions without success. But this morning, after noticing a charge on my account, I was finally able to reach a representative via email and received great results.
Amber was empathetic, completely understanding, and helped me properly cancel my account. This is what great customer service looks like.
Thank you so much, Amber, for your help this morning.
May 19, 2026
Reply from Skyfluence Beauty
Dear Aishan,
Thank you for taking the time to share your feedback with us!
We’re happy to know that our customer support team was able to assist you and provide the great care you needed with the cancellation of Skyfluence Beauty. At the same time, we apologize for any inconvience this situation caused you.
If you need any additional help or have more questions, don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re here for you!
Best regards,
The Skyfluence Team
Reply from Skyfluence Beauty
Dear Terri,
We truly appreciate you sharing your thoughts with us!
It’s fantastic to hear that our customer support team was able to offer the polite help and care you needed with Skyfluence Beauty.
Should you require any further assistance or have any more questions, don’t hesitate to contact us at trust@skyfluence-beauty.com. We’re always here for you!
Warm regards,
The Skyfluence Team
Cancellation process was seemless.
May 18, 2026
Reply from Skyfluence Beauty
Dear Latasha,
We really appreciate your feedback!
It’s wonderful to hear that our customer support team was able to help and provide the seamless assistance you needed with the cancellation of Skyfluence Beauty.
If you need any further support or have any questions, feel free to reach out to us at trust@skyfluence-beauty.com. We’re always here to help!
Kind regards,
The Skyfluence Team
Reply from Skyfluence Beauty
Dear Martina,
Thank you for your feedback!
We’re so happy to know that our customer support team was able to provide you with the good, quick help and care you needed with Skyfluence Beauty.
If there’s anything else we can assist you with, please don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Sincerely,
The Skyfluence Team
Reply from Skyfluence Beauty
Dear Marchelle,
Thank you for taking the time to share your feedback with us!
We’re happy to know that our customer support team was able to assist you and provide the quick, knowledgeable care you needed with Skyfluence Beauty.
If you need any additional help or have more questions, don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re here for you!
Best regards,
The Skyfluence Team
I like the initial request for shows of…
I like the initial request for shows of face and how to apply makeup for this- but that’s all I needed. I have no idea what else you were providing nor what the 55 dollar charge is for.
May 17, 2026
Reply from Skyfluence Beauty
Dear Valued Customer,
Thank you for sharing this honest feedback!
We are glad that the service contains everything you need for applying makeup.
Regarding the payment process, we want to assure you that all charges are made with the user's consent during the subscription process. We aim to be transparent about our pricing, and the Terms and Conditions are accessible before making any purchases.
If you need any further support or have more questions, feel free to get in touch with us at trust@skyfluence-beauty.com. We’re here to help!
Best regards,
The Skyfluence Team
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