Skyscanner helped me track and narrow down my search for fights to Costa Rica. The filters for selecting arrival/departure times and airlines were particularly useful for this trip.
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You should show more flights as I've noticed for dubai delhi route some airlines are never shown despite being cheap
Skyscanner ver good app but at last payment option they add even debit card charging dh20 why?
I have been using Skyscanner for almost 5 years now to book air fares and I am very happy with the experience. Not only the search engine gives me the best combination of flights, associated costs and... See more
Company details
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Skyscanner compares cheap flights, hotels and car rental options from more providers than anyone else, helping you save more with Skyscanner.ae
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United Kingdom
- skyscanner.ae
4.4
Excellent
841 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Easy to find the best deal
January 21, 2026
Is very easy to use
January 22, 2026
Prices display in multiple currencies would be convenient for customers
When I book my tickets, I often feel that fares are displayed in a way to attract customers, but the final price ends up being the same. I like the way a genuine and transparent price display.
January 17, 2026
Awesome,super fast ticket booking
January 17, 2026
Easy to used
January 9, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I did not receive my E-ticket
I did not receive my E-ticket. I have to physically obtain it at the airline. The overall booking experience was a nightmare.
December 30, 2025
Reply from Skyscanner
Hello Naa'ilah
Thanks for your review and we're sorry to hear about this experience with your E-Ticket.
I want to note for some context that Skyscanner is a travel search engine that helps you find the best travel options. Once you have found what you're looking for, you are always redirected to your chosen airline or travel agent's website where you make your booking directly. As a result of this, Skyscanner has no access or control over your booking and your travel provider will be best placed to assist you.
To support you the best that we can, I have contacted you directly and we will review this experience with your booking provider, FlightNetwork. I'll ask them to investigate why you didn't receive your e-ticket and to address this experience.
Thanks once more for your review and please keep an eye out for my email.
Best regards,
Robert
Easy access of all flights
December 22, 2025
Dear Flight Network Support Team,
Dear Flight Network Support Team,
I am following up on an overcharge on my credit card. I contacted customer service the same day and was promised a review, but received no update.
When I contacted support again, I was told the charge came from my bank; however, my bank confirmed they did not make this charge.
I have screenshots as evidence and request an urgent review and resolution.
Kind regards,
Umair
📞 052 456 3242
December 17, 2025
Reply from Skyscanner
Hi Umair,
My name is Vicky, and I'm part of Skyscanner's Traveller Support team. I'm sorry to hear about your experience.
Your review was posted on Skyscanner's Trustpilot page: we're a travel comparison website and a separate company from FlightNetwork.
If you searched for your tickets on Skyscanner and would like help contacting FlightNetwork, please get in touch with us via this form: https://help.skyscanner.net/hc/en-gb/requests/new. One of our team will then get back to you.
Otherwise, we’d recommend sharing your feedback directly with FlightNetwork so they can assist you further.
I hope this helps.
Best regards,
Vicky
I have a issue with my booking and I…
I have a issue with my booking and I can’t reach to any kind of support!!!
December 17, 2025
Reply from Skyscanner
Hi Ahmed,
Thank you for taking the time to share your review. We’re sorry to hear that you’re having trouble with your booking.
As a travel search website, Skyscanner helps you find the best travel options. Once you have found what you're looking for, you are redirected to the airline or travel agent's site, where you make your booking directly. Since bookings aren’t made with us, we’re unable to access or manage them. We trust our travel partners to provide reliable support on their platforms, so it’s disappointing to hear this wasn’t the case for you.
We’ll be following up with you by email shortly to gather a bit more information so we can look into this further. Thank you again for bringing this to our attention.
Kind regards,
Lisette
really helping us to find cheapest…
really helping us to find cheapest price from all platforms. doing good.
December 12, 2025
This is great app
This is great app
I love the way it searches all airline in all categories. I really appreciate the good work done.
December 6, 2025
Not great offers
Not great offers
Can't mix and match flights
Flexible calender not available
December 2, 2025
Reply from Skyscanner
Hello,
Thank you for your review and sharing your feedback.
Skyscanner is designed to help you find the best travel options by comparing prices from airlines and travel agents. We aim to provide people with the largest possible coverage of flights and the widest choice of travel providers. However, we don't control or set prices, we just display them on behalf of the travel providers.
Your feedback regarding the ability to mix and match flights have been shared with our development team for consideration.
As for the flexible calendar, on the website, you can search by clicking on the date field, as per this screenshot: https://prnt.sc/-LTxXaIvBlm1
Kindest regards
Raquel | Skyscanner
A fantastic air travel and fares partner
I have been using Skyscanner for almost 5 years now to book air fares and I am very happy with the experience. Not only the search engine gives me the best combination of flights, associated costs and convenience it also is very easy to navigate and tailor ones requirements for flights search. I recommend Skyscanner to anyone who would like a neat service with no hidden charges and nasty surprise.
December 1, 2025
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