Slab Artisan Fudge Reviews 329

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious and high-quality fudge, often highlighting its creamy texture and the wide variety of flavors, especially the vegan options. Many reviewers consider it the best fudge they have ever tasted, with some expressing their intention to reorder soon. The ordering process is described as easy, and the delivery service is frequently commended for being quick, timely, and well-communicated. Customer service is also highly rated for being helpful, responsive, and efficient in resolving issues. However, some customers reported issues with packaging appearing cheap or damaged, and in a few instances, products arrived with short best-before dates or even developed mold. A few people also mentioned that gift notes were missing and that delivery took a long time for some orders.

What people talk about most

Product

Users describe positive interactions with the product, with many reviewers consistently praising the fudge as... See more

Quality

People report positive experiences with quality, often describing the fudge as delicious, creamy, and the... See more

Order

Customers consistently note positive experiences with order, finding the ordering process easy and being kept... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the very fast and quick... See more

Customer service

Customers had positive experiences with customer service, consistently describing it as amazing, responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing fudge and excellent customer service! Great value homemade fudge. Brought a selection for a birthday present. Ordered a carton, however a slab packet was delivered in a packing error. Once... See more

Company replied

Rated 5 out of 5 stars

The fudge is delicious and super creamy! I love the selection of vegan flavours available. When I received my order, I noticed there was an extra bar of a different flavour for me to try. This was a k... See more

Company replied

Rated 5 out of 5 stars

Very pleased, ordered a box for a vegan friend and also treated our family a box of dairy. After putting the order in I decided to add another vegan one for a dairy intolerant friend. costumer service... See more

Company replied

Rated 5 out of 5 stars

Have ordered from these guys a couple of times and been impressed both times. Good communication and speedy shipping. Fudge was delicious and had reasonable dates for a non supermarket product. Highly... See more

Company replied


Company details

  1. Food Producer
  2. Confectionery
  3. Confectionery Wholesaler
  4. Food Manufacturer

Written by the company

Buy fudge online from an independent, family run small business. Based on the Isle of Wight, posting all over the UK. - Small batch 👊 artisan fudge. - Dairy & vegan 🌱 fudge ranges available to buy. - All our Slabs are packaged in 💯% biodegradable bags with recyclable sleeves 🌍 - Slab Artisan Fudge differs from mass produced fudge in that it is made lovingly by hand in small batches. - The result? A unique fudge with a distinctive flavour and texture – creamy, rich and unctuous. - From the indulgent Death By Chocolate to the beautifully fruity Lemon Meringue. All our fudge flavours are cooked by hand on the stove-top by our passionate artisan fudge-makers. - Free postage on orders £25+ via Royal Mail Tracked 48. Orders £40+ will be sent free via Royal Mail Tracked 24 📦 Grab a Slab! - Slab was established in 2015 after a winter of fudge experimentation and practise. Our aim was to create a range of artisan fudge that was both unique in appearance and mouth-wateringly delicious. After many years of recipe tweaking and brand development, we now have a range of decadent, eye-catching artisan fudges all made by hand and wrapped in our Slab depot. Cheers Rachel and Steve


Contact info

4.8

Excellent

TrustScore 5 out of 5

329 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Absolutely divine fudge

Absolutely divine fudge. Vegan friendly and utterly delicious. Everyone thought it was decadent and flavoursome.

October 28, 2022
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Reply from Slab Artisan Fudge

Thanks so much Kim, always happy to hear the fudge described as decadent! 😍

Rated 3 out of 5 stars

Good fudge

Good fudge, very prompt arrival but personally the vegan fudge is too coconutty for me

October 13, 2022
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Reply from Slab Artisan Fudge

Thanks for the feedback Victoria. We do sometimes experiment with the vegan fudge so keep your eyes peeled for a non-coconuty version one day!

Rated 5 out of 5 stars

Good Selection of Products

intuitive website. good selection of products. easy to order. short deliverytime.

October 11, 2022
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Reply from Slab Artisan Fudge

Thanks so much for the great feedback Colin, these are all areas we work hard to try and do well so it's reassuring to hear it's working well! 👌

Rated 5 out of 5 stars

Brilliant dairy free fudge

Brilliant dairy free fudge. If you are avoiding dairy but still like the fudge treats look no further. I tried rasberry and classic flavours and they were superb. Little bit pricier than usual fudge but worth it

October 3, 2022
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Reply from Slab Artisan Fudge

Thanks so much for the great feedback, glad you enjoyed the fudge! 😀

Rated 5 out of 5 stars

This is my second order

This is my second order, and again it was amazing!! The flavours were so delicious! I’ll definitely be ordering again! I can’t recommend this fantastic fudge enough! You won’t regret ordering it in fact the only bad thing is trying to decide which delicious flavours to order!

September 21, 2022
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Reply from Slab Artisan Fudge

Thanks so much for the amazing review Mrs Bruce!!🥳

Rated 5 out of 5 stars

Slab fudge is delicious

Slab fudge is delicious. Great flavours with a creamy texture.

September 27, 2022
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Reply from Slab Artisan Fudge

Thanks for the fab review Andrea! 😀

Rated 5 out of 5 stars

Great!

Good easy to use website with great range of products and swift delivery.

September 12, 2022
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Reply from Slab Artisan Fudge

Thanks for the great review Ruth! Glad you enjoyed the fudge and that it arrived promptly 🙂

Rated 5 out of 5 stars

Bought as a gift

Bought as a gift - product looks great - website easy to use. Fudge arrived very quickly .

September 14, 2022
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Reply from Slab Artisan Fudge

Thanks for the great feedback Kath, much appreciated! 😀

Rated 5 out of 5 stars

Delicious Vegan fudge

I ordered all vegan flavours Tiger Butter, maple & walnut and Choc Toffee and they are delicious. Since having to have a vegan diet I have found vegan treats like fudge to be really sweet. Almost overpowering sweet. But slab fudge had the prefect balance between sweet and salty and was not sickly. Will definitely be buying from here again.

September 10, 2022
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Reply from Slab Artisan Fudge

Thanks for the great review Mollie, glad you enjoyed the vegan fudge! 😀

Rated 5 out of 5 stars

The finest fudge

It has been a long time since I last had fudge as good as this. You can't fault the quality of what they produce, and I will most likely be ordering more in the future. All I can add is to say thank you for making such enjoyable produce.

September 11, 2022
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Reply from Slab Artisan Fudge

Thanks so much for the fantastic review Andrew, it really makes our day reading feedback like this!! ✌️

Rated 5 out of 5 stars

Slab artisan fudge is the best fudge

Slab artisan fudge is the best fudge i have ever had, and i have tried lots being a fudge lover. My favourites are cherry fudge, and maple and walnut, so creamy and tasty, im a returning customer. You wont be disappointed with this fudge

August 25, 2022
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Reply from Slab Artisan Fudge

Thanks so much for the amazing review Lynn! We try really hard to make a great product and hearing this makes it all worthwhile 😍

Rated 5 out of 5 stars

Fudge to die for

Fudge to die for! Tastes incredible. Great and fast service too. Highly recommend!!

August 7, 2022
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Reply from Slab Artisan Fudge

Thanks so much for the fab review Peter, glad you enjoyed! 🤗

Rated 5 out of 5 stars

Delicious fudge would definitely buy…

Delicious fudge would definitely buy again. I had the lemon meringue and tiger. only thing I think could have been better is if there was more zing too the lemon meringue. Both so creamy absolutely perfect fudge. Love the fact you do half price sales otherwise I would never treat myself.

July 24, 2022
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Reply from Slab Artisan Fudge

Thanks for the fab feedback Daniella, we will try and give the Lemon Meringue a bit more zing! 😀

Rated 5 out of 5 stars

Lovely vegan fudge

Lovely vegan fudge, superfast delivery, very happy partner.

July 21, 2022
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Reply from Slab Artisan Fudge

Thanks for the great feedback Liam, always glad to hear we have a happy customer! 😀

Rated 5 out of 5 stars

The lemon cheesecake fudge was…

The lemon cheesecake fudge was delicious so was the biscoff lovely and creamy just wish they had longer dates on them but I know this is because of the ingredients they use overall I would definitely buy again

July 20, 2022
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Reply from Slab Artisan Fudge

Thanks for the great review Deborah! The best before dates are something we would love to extend but is difficult with the fresh ingredients, but we'll keep experimenting!

Rated 5 out of 5 stars

Wow I love this fudge …

Wow I love this fudge must be on my 40th bar or there abouts so I know what I'm talking about. Love the product love the selection all lovely juicy well flavoured fudge ,.....simply packed 100%

July 19, 2022
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Reply from Slab Artisan Fudge

Thanks so much for the amazing review Pam! Love to hear this ❤️

Rated 5 out of 5 stars

I ordered in the shorter date sale and…

I ordered in the shorter date sale and some of it was already moldy by the time I got it with 10-12 days left on the best before/use by date, probably due to the extremely hot weather!!! Spoke to Steve via email, extremely helpful and has sent me out replacement slabs. Great customer service 👌

July 18, 2022
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Reply from Slab Artisan Fudge

Hi Rebecca, really sorry to hear this. We think this could be because of the hot weather we are having, but obviously still not ideal. We don't seem to have received an email from you but I will contact you via email and hopefully we can improve this situation. Kind regards, Steve

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