Slab Artisan Fudge Reviews 329

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious and high-quality fudge, often highlighting its creamy texture and the wide variety of flavors, especially the vegan options. Many reviewers consider it the best fudge they have ever tasted, with some expressing their intention to reorder soon. The ordering process is described as easy, and the delivery service is frequently commended for being quick, timely, and well-communicated. Customer service is also highly rated for being helpful, responsive, and efficient in resolving issues. However, some customers reported issues with packaging appearing cheap or damaged, and in a few instances, products arrived with short best-before dates or even developed mold. A few people also mentioned that gift notes were missing and that delivery took a long time for some orders.

What people talk about most

Product

Users describe positive interactions with the product, with many reviewers consistently praising the fudge as... See more

Quality

People report positive experiences with quality, often describing the fudge as delicious, creamy, and the... See more

Order

Customers consistently note positive experiences with order, finding the ordering process easy and being kept... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the very fast and quick... See more

Customer service

Customers had positive experiences with customer service, consistently describing it as amazing, responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing fudge and excellent customer service! Great value homemade fudge. Brought a selection for a birthday present. Ordered a carton, however a slab packet was delivered in a packing error. Once... See more

Company replied

Rated 5 out of 5 stars

The fudge is delicious and super creamy! I love the selection of vegan flavours available. When I received my order, I noticed there was an extra bar of a different flavour for me to try. This was a k... See more

Company replied

Rated 5 out of 5 stars

Very pleased, ordered a box for a vegan friend and also treated our family a box of dairy. After putting the order in I decided to add another vegan one for a dairy intolerant friend. costumer service... See more

Company replied

Rated 5 out of 5 stars

Have ordered from these guys a couple of times and been impressed both times. Good communication and speedy shipping. Fudge was delicious and had reasonable dates for a non supermarket product. Highly... See more

Company replied


Company details

  1. Food Producer
  2. Confectionery
  3. Confectionery Wholesaler
  4. Food Manufacturer

Written by the company

Buy fudge online from an independent, family run small business. Based on the Isle of Wight, posting all over the UK. - Small batch 👊 artisan fudge. - Dairy & vegan 🌱 fudge ranges available to buy. - All our Slabs are packaged in 💯% biodegradable bags with recyclable sleeves 🌍 - Slab Artisan Fudge differs from mass produced fudge in that it is made lovingly by hand in small batches. - The result? A unique fudge with a distinctive flavour and texture – creamy, rich and unctuous. - From the indulgent Death By Chocolate to the beautifully fruity Lemon Meringue. All our fudge flavours are cooked by hand on the stove-top by our passionate artisan fudge-makers. - Free postage on orders £25+ via Royal Mail Tracked 48. Orders £40+ will be sent free via Royal Mail Tracked 24 📦 Grab a Slab! - Slab was established in 2015 after a winter of fudge experimentation and practise. Our aim was to create a range of artisan fudge that was both unique in appearance and mouth-wateringly delicious. After many years of recipe tweaking and brand development, we now have a range of decadent, eye-catching artisan fudges all made by hand and wrapped in our Slab depot. Cheers Rachel and Steve


Contact info

4.8

Excellent

TrustScore 5 out of 5

329 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very pleased with the lovely fudge

Very pleased, ordered a box for a vegan friend and also treated our family a box of dairy. After putting the order in I decided to add another vegan one for a dairy intolerant friend. costumer service were very helpful in adding it to previous order. We tried the chocolate and the maple & walnut, both lovely. Going to order more, annoyingly have lost the 10% off voucher though

December 18, 2025
Unprompted review
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Reply from Slab Artisan Fudge

Thanks so much for the positive feedback Gina, very much appreciated! 😀 ps for 10% discount use code - slab10

Rated 1 out of 5 stars

Packaging looks cheap and flimsy

Packaging looks cheap and flimsy, and it was torn up and crumpled on the edges. It looks nothing like advertised online. There is no gift note with the order, despite it showing on my confirmation and on the delivery note. If ordering for yourself it would be fine but not as a gift (which it was intended) also delivery took a very long time. Appears like it’s been thrown together with no thought, effort or care. Quite disappointed.

December 22, 2025
Unprompted review
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Reply from Slab Artisan Fudge

Hi Katrina, very sorry to hear that you've been left feeling unhappy with your purchase. This is definitely not the reaction we are aiming for. I've tried to find your order but have been unable to locate it using your name. If you were willing to contact us at - admin@slabfudge.co.uk, we could try and improve on this clearly unsatisfactory order. Apologies again, Steve

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Yet to try the product, but delivery date and wait followed expectations.

November 28, 2025
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Reply from Slab Artisan Fudge

Thanks Ryan, hope you enjoy the fudge!

Rated 5 out of 5 stars

Would definitely recommend

Have ordered from these guys a couple of times and been impressed both times. Good communication and speedy shipping. Fudge was delicious and had reasonable dates for a non supermarket product. Highly recommend giving them a go!

November 27, 2025
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Reply from Slab Artisan Fudge

Thanks so much for the positive feedback Rose 🙌

Rated 5 out of 5 stars

OMG utterly divine ✨️

OMG , please note the following: Buy more than 1 slab!
Hide them!
Do NOT share!
I bought a box of 6. I am ashamed to say that I ate 1 bar a day.... my husband doesn't know they have all gone as I hid the evidence 🙄. He hadn't tried any of it!! Mine were all vegan, my favourite was the Death by Chocolate. Next time im ordering 6 of those!!! Utterly delicious....

December 4, 2025
Unprompted review
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Reply from Slab Artisan Fudge

Glad you enjoyed the fudge Lisa! 😂

Rated 5 out of 5 stars

I bought this as an advent present for…

I bought this as an advent present for my fudge-loving husband, but the whole family rates this the best fudge we've tasted – and we've tasted a lot!

November 29, 2025
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Reply from Slab Artisan Fudge

Thanks so much for the fabulous feedback Sue 😍

Rated 5 out of 5 stars

Love a slab

Not only is it delicious ( I ate two slabs in one sitting (I have a sweet tooth don't judge) It also is eco friendly, has vegan options!!! (Not just a few but one for each flavour), not priced into oblivion, makes excellent presents while also including dates on the item so they don't have to be consumed immediately and bought days before and they are cute

December 5, 2025
Slab Artisan Fudge logo

Reply from Slab Artisan Fudge

Thanks very much for the excellent review Scott, much appreciate it! 😊

Rated 5 out of 5 stars

Fantastic Service and Fudge!

We placed a large order and the customer service was fantastic, as is the fudge! A large variety of flavours and all taste exceptionally good. Thank you to the Team!

November 20, 2025
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Reply from Slab Artisan Fudge

Thanks so much for the kind words Clare! Hope business is busy for you this Christmas ✨

Rated 5 out of 5 stars

Perfect Christmas Treat

Great, personal service. Packaged beautifully and taste delicious. A perfect Christmas treat.

November 27, 2025
Unprompted review
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Reply from Slab Artisan Fudge

Thanks so much for the brilliant review Georgina ⚡️

Rated 5 out of 5 stars

The best vegan fudge around!

Without doubt, the best vegan fudge money can buy. Perfect customer service and swift delivery. I cannot recommend highly enough.

November 17, 2025
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Reply from Slab Artisan Fudge

Thanks a million for the excellent feedback James ✨

Rated 5 out of 5 stars

Delicious vegan fudge

Delicious vegan fudge with lots of different flavours to choose from, including seasonal offerings.
I ordered a taster box and it arrived very quickly, well packaged and beautifully presented.

October 31, 2025
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Reply from Slab Artisan Fudge

Thanks so much for the great review Victoria, much appreciated 😊

Rated 5 out of 5 stars

Melt in the mouth texture

Melt in the mouth texture, best fudge I've ever tasted.

November 1, 2025
Slab Artisan Fudge logo

Reply from Slab Artisan Fudge

Thanks so much for the amazing feedback Brett! 😋

Rated 5 out of 5 stars

Perfection

Perfect fudge. Unbeatable. Had the cookies and cream and chocolate orange this time. Both gorgeous.

October 24, 2025
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Reply from Slab Artisan Fudge

Glad you enjoyed the fudge Laura! Thanks so much for the positive feedback 😀

Rated 5 out of 5 stars

Impressed

My son bought me the 6 slab package as a gift. I was excited to try the rum and raisin as it is my favourite and it just tasted like vanilla. The lemon cheesecake flavour did taste slightly of lemon. The salted caramel was okay and the vanilla was fine. The other two packs tasted “off”. The taste was awful and my daughter agreed. The texture was a bit crumbly. Really disappointed. They were still in date.
Steve from Slab Artisan Fudge contacted me and replaced the fudge. Very impressed with Steve and the firm. I have gone form being disappointed to being impressed.

August 25, 2025
Unprompted review
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Reply from Slab Artisan Fudge

Hi Jean, very sorry to hear that on this occasion you haven't been happy with the fudge. We tried extending the shelf life of the fudge this year, however combined with the hot weather through the summer have had some issues with this. So apologies again as seems this may be the case here. If you would like to email us at - admin@slabfudge.co.uk we can arrange how best to rectify this. Kind regards, Steve

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