Slackjaw Apparel Reviews 596

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, highlighting the excellent materials, designs, and overall craftsmanship. Many people also commend the efficient and fast delivery service, often noting that items arrive promptly and are well-packaged. The customer service is frequently described as friendly, helpful, and responsive, contributing to a seamless and positive shopping experience. However, some customers expressed dissatisfaction with issues related to their orders, specifically concerning incorrect sizing and slow dispatch times. A few people reported receiving items that were not the size they ordered or experienced delays in their orders being shipped, leading to frustration and additional costs for returns.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Customers consistently praise the... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the exceptional and... See more

Delivery service

Customers consistently express satisfaction with the delivery service. Many reviewers highlight the super... See more

Order

People report ambiguous experiences with order. Many customers praise the quick and easy ordering process,... See more

Service

Clients share positive opinions on service, frequently highlighting its speed and ease. Customers praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There was an initial problem with some sizes ordered. However Rob the owner was so understanding and sent replacements and refunded our return postage. The T-shirts are top quality and fantastic desig... See more

Rated 5 out of 5 stars

The best quality gear on the market. So so cool man and top quality hard wearing fabric and perfectly made. Delivery is super fast also and perfectly packaged. Can't rate this company high enou... See more

Rated 5 out of 5 stars

I've been buying from these guys regularly since I first came across their Facebook page in 2018, and have remained a fan ever since. All the designs are awesome and the quality and fit of their cloth... See more

Rated 5 out of 5 stars

A great experience. I have several Slackjaw t shirts and they're all well constructed , thick cotton, quality prints and fit really well. The item arrived in the post shortly after ordering.


Company details

  1. Clothing Store

Written by the company

One for the road. Adventure & Moto inspired Clothing & Accessories.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

596 reviews

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Replied to 71% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Highly Recommended Company

I have bought several items previously from Slackjaw and have been very happy when they arrived. Leading up to Christmas I bought a regular and long sleeved t shirts. When they came I put them straight into the wardrobe without trying them on. A month later I tried them on and realised that I had bought the wrong size. I didn’t think I could get them exchanged given how long I had had them. However I received an email to ask if I was still happy with my purchases. I replied and they said that I could still exchange and so that’s what I did. I can’t believe how great their after service is. Their clothes are always well make and built to last. I highly recommend Slackjaw!

January 25, 2024
Rated 5 out of 5 stars

Great gear

I'm a repeat customer of Slackjaw as love their gear, designs and quality. Have quite a few t shirts, some hoodies and for a while was after a breakout dropout long sleeve T, so was super happy to receive one for Christmas and as expected it looks great,fits great and has washed great, top work Slackjaw, I shall be back for more.

December 25, 2023
Unprompted review
Rated 3 out of 5 stars

Ordered on 25th December…still not…

Ordered on 25th December…still not heard anything of my order…

December 25, 2023
Slackjaw Apparel logo

Reply from Slackjaw Apparel

Thanks for your review, I have looked up your order and can see it is currently with your local Royal Mail sorting hub and should be out for delivery soon. Apologies for the delay, we're catching up after Christmas!

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