Slater & Brandley Reviews 

79
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

From the offset Slater and Brandley impressed us (particularly Grace who dealt with us from the beginning) with their professionalism, knowledge and competence. Grace answered all our questions fully... See more

Rated 3 out of 5 stars

To start off, renting with them wasn't too bad. There was a couple of issues with the property when we moved in that got sorted quickly. But since the start of the pandemic last year, communication... See more

Rated 5 out of 5 stars

Slater and Brandley have delivered excellent customer care. We have been very happy with Jack who delivered good service. He was very helpful with prompt replies and great service. Alicia, our propert... See more

Rated 5 out of 5 stars

We have had a tricky problem with our rental property...garden fencing and a tree! Everything has been brilliantly, efficiently and professionally sorted by Marc Hanley, from the very helpful initia... See more

Company details

  1. Money & Insurance

Information provided by various external sources

ARLA / NAEA regulated sales & letting agents in Nottingham - Slater & Brandley are the clear choice as a central West Bridgford based estate agent.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

79 reviews

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4.5

All reviews

(79)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service as a letting agent

Alicia Goddard from Salter and Brandley provided a friendly and professional service, explaining in detail what was required and obtaining a suitable tenant for my property.
I recommend Alicia and the team at Slater and Brandley.

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience moving…

I had a fantastic experience moving from one apartment in Nottingham to another, thanks to Slater & Brandley. Stefan was there to guide me through the entire process. He was always prompt, answering my questions and addressing any concerns I had. His support made the transition smooth, and I ended up finding the perfect new apartment.

October 22, 2024
Unprompted review
Rated 5 out of 5 stars

Really great service

We have had a tricky problem with our rental property...garden fencing and a tree! Everything has been brilliantly, efficiently and professionally sorted by Marc Hanley, from the very helpful initial site visit through to the completion of the work.
I couldn't be more pleased, and am grateful to Marc and the Slater & Brandley team for the excellent service.

August 27, 2024
Unprompted review
Rated 5 out of 5 stars

Val B for promotion

We aren't local to Nottingham and we are moving here for 3 years for my PhD. My partner and I are from two different ends of the country, so it's been awkward with planning viewings and we had to dedicate a week to come and stay in town and we ended up viewing over 20 properties within 5 days, so we now know Nottingham areas well enough and are acquainted with estate agents here.
Val stood out in his genuine description of the property, areas, and even if he didn't know an answer to something, he looked it up for us while we were there, and he came very prepared. We were astounded because compared to other agents who either told us to check the ad for the details or just seemed generally disinterested, Val was engaged and transparent. Of course the property itself was lovely and the terms of the landlord like parking space and allowing a pet sweetened the deal, but it always helps to have an agent that engages with you. We are now relieved and enthusiastic about moving. Thanks, Val!

May 15, 2024
Unprompted review
Rated 5 out of 5 stars

My Experience with Slater & Brandley

I had a wonderful experience in securing good accommodation, thanks to Valdrin.
From being on time for the viewing, to a tour of the house, to taking time to explain the details and the followups after. Customer care was also wonderful, and I unexpectedly got a box with goodies when i finally got the keys. I am happy with the services I got and will definitely recommend their Slater & Brandley

February 24, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Having dealt with some terrible letting agents I can’t recommend Slater and Brandley more highly.

From the onset they have been nothing but professional, friendly and helpful. I dealt with Grace and Alicia and couldn’t have received better service or had a more stress free experience.

October 1, 2023
Unprompted review
Rated 1 out of 5 stars

Outright liars…

My experience so far has been nothing short of disgusting. Firstly, the staff lied about multiple things about the property including parking and once we approached them about it we was met with one of their workers called Michael Whyman, who was extremely rude, condescending and outright disrespectful. Not only was we labelled liars he proceeded to make smug comments via emails taunting us regarding our concerns.

Slater and Brandley hierarchy need to assess who they employ and look further into the matter.

Secondly, when we moved in we tried out the hoover left behind in the apartment which to our surprise has some sort of feces inside that was left behind and never checked by the tenancy agents.

Numerous things were falsely advertised within our property and this company has zero communication skills.

We can never get a straight forward answer out of this company, and conveniently everyone is on holiday when trying to raise a complaint.

Save your self the stress and go elsewhere.

August 1, 2023
Unprompted review
Rated 4 out of 5 stars

A job well done

Kev replaced taps sink plug and waste pipe and a new kitchen unit shelf..Professional finish, left everything in a good state. Happy customer!

July 4, 2023
Unprompted review
Rated 5 out of 5 stars

staff are lovely and are always willing…

staff are lovely and are always willing to help you out had no problems what so ever me and my partner have just moved into our first property together and jack barnes at slater and brandley has been a massive help to us, helping us out with anything we need was always there to help the service he gave was amazing and always done it with a smile and a professional manner. thank you jack

June 16, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid this agency if you can!!!

I am not one to leave reviews at all but this one was too much to hold back! Worse agency ever! Treated us so poorly, did not fix issues that were reported before we left the property considering we were patient and understanding with the personal issues that went on with the Landlord. Then had the audacity to deduct from our deposit for a damage that we didn’t even cause because they did a poor job! Did not inform us that there was no CO2 alarm fitted or one that worked in the property before moving in. They came half way into our tenancy to fix or repair one in the property. We wanted to take this up through legal channels but we have decided to let karma take its course because we believe that what goes around comes around. They were not in anyway sympathetic. So many problems with the property including mould in cupboards and back doors which we reported but were given a spray to do it ourselves knowing that I have asthma and breathing difficulties (which worsened) while at the property by the way! Unsafe conditions including a cracked shower tray and stair rails etc. There was a guy they used to send to come over who was just rude and had an attitude and not professional! Turning up at the property without informing us. I will not be mentioning names but I’m sure they know who they are. The list goes on but the treatment we received from this agency was disgusting and no one deserves to be treated this way. Just glad we got out and never will or have to deal with them again! Living there did more harm to our physical and mental health. All they care about is your money but not providing satisfactory service to their clients. I can’t speak for the sales team as I’ve never worked with them but the lettings team are a big let down. They will soon get a taste of their own medicine. Please avoid them if you can!

May 30, 2023
Unprompted review
Rated 5 out of 5 stars

The best of best customer service

Frankly speaking, it was so hectic looking for accommodation after several weeks searching all over. After finally coming into contact with Grace and her team at 55-57loughborough road, West Bridgeford I experienced a great and overwhelming reception. They’re very professional and highly friendly. They possess good communication skills and highly customer service. The place is highly hygienic and high standard of safety precautions.

May 31, 2023
Unprompted review

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