My funds recovery took a very long time (around 3 years) and over that time we had a number of different people working on our case. All the staff were great and stuck with me until the end. They list... See more
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Slater Byrne team has done a great job. Simple process, but high efficiency. They provide professional solutions and implement payment plan in short time frame. The outcome of debt collection is impre... See more
Company replied
Happy with the service provided by Michelle and the team. We were able to receive the outstanding debt through some turbulent periods. Very grateful for your help.
Little service or contact from your team. When we call to find out the detail, there's nothing much information provided for the progress of recovery the debt. This can creates un-necessary mis-under... See more
Company details
Written by the company
Slater Byrne Recoveries are the most recommended debt collection agency in Brisbane, with over 400 independent reviews from satisfied clients. We use a simple yet fast and highly effective process to recover debts for our clients and help them improve cashflow. We require no admin, annual, or sign-up fees—and you only pay us when we successfully recover your debts. This way, you won’t have to worry about additional costs! Contact us today on 1300 794 290 for a free consultation. Services Offered: - Obligation-free consultation - Straightforward, streamlined process that will see results in 3 weeks - Highly trained staff with over 100 years of experience - 24 Hour Access to our Online Portal - Regular updates from your Account Manager - Everyday access to your Account Manager via email and phone - No Collection, No Commission. We operate on a “no win, no fee” basis. Industries we do not collect from: - Consumer Rental Debt - Childcare - Veterinary - Gym memberships - White Goods Hire/Rental Our commission charges are paid at a percentage of the outstanding debt we collect. If you have a signed written agreement from your customer, which states that they have agreed to pay these fees, we can add these fees on top of the amount we collect from your debtor. If a matter proceeds legally, you will be pre-quoted with the costs. Legal action fees are mostly recoverable; however, they are at the discretion of the court. We try to recover every expense and, if you obtain a judgment, interest will be added on top of the amount you are awarded from the date of the debt.
Contact info
Level 6, 239 George Street, 4000, Brisbane, Australia
- 1300 794 290
- sandra@slaterbyrne.com.au
- slaterbyrne.com.au
4.4
Excellent
605 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Very impressed.
Very impressed.
We engaged Slater Byrne on Thursday, I had a welcome and action email from Sandra on Friday and the following Friday had payment from our debtor.
Good communication from all on the Slater Byrne team, would absolutely recommend their assistance.
September 26, 2022
Unprompted review
Reply from Slater Byrne Recoveries
Hi Jo! Thank you for this impressive review. We are glad that everything worked out well and you are satisfied with the results. In Slater Byrne Recoveries, we always give priority to communication, especially when we deal with sensitive information. Also, Sandra is one of our best Account Managers, so you were in good hands from the start. Hope we can work again in the future. Stay safe!
Rebecca was fantastic to work with
Rebecca was fantastic to work with. Very fast turn around on all my questions and explained everything in detail. Everything that she did felt as if she were part of our team. Thanks again Rebecca
September 12, 2022
Unprompted review
Reply from Slater Byrne Recoveries
Hi Khan, thank you for this wonderful review. Here at Slaterbyrne we make sure to communicate with the clients regularly and keep them up to date. We are glad that Rebecca handled your account, she is one of the best account managers of our team. We hope to work with you again in the future. Stay safe!
Fantastic service
Fantastic service, I can't recommend them highly enough
September 12, 2022
Unprompted review
Reply from Slater Byrne Recoveries
Thank you for dropping by and giving us a review Ken. We really appreciate the recommendation. Looking forward to do business with you again. Cheers!
Professional, efficient and necessary.
I've found them to be quick, professional and effective.
Tania has recovered unpaid accounts that we had already provisioned as bad. After 18 months of our own attempts to get payment.
Highly recommended
September 9, 2022
Unprompted review
Reply from Slater Byrne Recoveries
Thank you for your positive words and recommendation. Tania is indeed an amazing account manager and we are very happy that all worked well. We hope we can work again with you in the future. Stay safe!
Dear Rebecca
Dear Rebecca, Thank you for your proficient service to "Kennedy Conveyancing"
August 31, 2022
Reply from Slater Byrne Recoveries
Thank you Melvyn for dropping by and giving out this review. Rebecca and team appreciate it a lot! Hope we can work again in the future. Stay safe!
Successful Payment Claim!
We were dealing with a very challenging client, who refused to pay for completed work (that he had approved) Tania at Slater Byrne amazingly struck a deal with him, and has received payment for us. Tania kept us up to date throughout the process, really good experience.
August 31, 2022
Reply from Slater Byrne Recoveries
Thank you Kylee for dropping by and leaving this wonderful review. Tania is one of our best account managers, so we are glad that she handled your account. With your cooperation and trust, the team were able to succeed.Also, we always believe that good communication with our client is the key to a succesful debt collection. We hope to work with you again in the future. Cheers!
Our experience with Slater Byrne…
Our experience with Slater Byrne recoveries has been easy and stress free. Our consultant was always communicating and keeping us updated regularly on our matter. I found Slater Byrne to be very efficient, friendly staff and always there to assist you no matter what. Would definitely use Slater Byrne Recoveries again.
August 30, 2022
Reply from Slater Byrne Recoveries
Thank you for your kind words and amazing review. We are happy that everything went well and you are satisfied with our service. We always believe that good communication with our client is the key to a succesful debt collection. We hope to work with you again in the future. Cheers!
Very easy process and excellent result.
Very easy process and we had the debtor pay promptly after not responding at all to our numerous communications over 9 months. Sometimes debt collection agencies are the only way to get the outcome that you want. This was a simple process and we will use again if we have any future collection issues. well recommended.
August 29, 2022
Reply from Slater Byrne Recoveries
Thank you for the recommendation and your wonderful review Craig. We couldn't have suceeded without your trust and cooperation. So thank you so much. We also hope to work with you again in the future. Stay safe!
Reply from Slater Byrne Recoveries
Thank you for the review! We are glad that all turned out well and that you are satisfied with the results. We hope to work with you again in the future. Cheers!
Debt Paid in FULL
We contacted Slater and Byrne Recoveries after 6 months of unsuccessful negotiation with one of our customers who had received our agreed services under a contract but decided his other bills were more important than ours. He would tell us he would pay it by the end of the month, but never did! We started receiving payments quickly once the team at Slater and Byrne became involved. The debt was recovered in full - a perfect outcome to what had been a very trying collection experience previously.
August 3, 2022
Unprompted review
Reply from Slater Byrne Recoveries
Thank you for this awesome review and sharing your experience. Your words surely encourages and motivates the team. We are happy that the outcome was a success and we hope to work with you again in the future. Stay safe!
Have been happy with the service…
Have been happy with the service received from the Slater Byrne REcoveries team
August 3, 2022
Unprompted review
Reply from Slater Byrne Recoveries
Thank you for stopping by and leaving this wonderful review Marlene Baker. We were also happy to be of help and do business with you. Hope we can work again in the future.
Since our first contact in 2019
Since our first contact in 2019 with Slater Byrne Recoveries. Sandra and the team have proven to be a great asset in the recovery of our overdue debts, with professional, prompt communication and excellent advice.
" Who do we call " Slater Byrne Recoveries
Highly Recommend
August 3, 2022
Unprompted review
Reply from Slater Byrne Recoveries
Thank you for this wonderful review and recommendation Juleen! Truly appreciate you stopping by and taking the time to leave one for the team. It was a delight to work with you and the team hopes to work with you again in the future. Keep safe!
Great communication and successful debt…
Great communication and successful debt recovery!
August 3, 2022
Unprompted review
Reply from Slater Byrne Recoveries
Thanks for the kind words Kamile! We trully appreciate it. Hope we can work again in the future. Stay safe!
I had very good customer service from…Liam at slater byrne
I had very good customer service from slater byrne in 2020, i was owed 160k by grubby couple on the Gold Coast who have extensive form. The advice the team gave me was very helpful
August 3, 2022
Unprompted review
Reply from Slater Byrne Recoveries
Thank you for this amazing review James! It was our pleasure to help you recovery the money owed to you. It was your cooperation and trust that made the entire process smooth and easy. Hope to work again in the future!
Speedy Outcome
Quick timely communication both by email and phone during the process, always kept up to date and they always actioned promptly what was promised.
July 26, 2022
Reply from Slater Byrne Recoveries
Thank you for your kind words Matthew. It was our good cooperation that made things fast and easy. We always believe that constant communication is the key to success when it comes to sensitive and important information. Hope to work again soon!
Amazing service!
I dealt with Sandra. Her service and advice was incredible. She always kept me up to date on the progress of our debt collection and most importantly they were able to collect the debt owed to us! I would highly recommend Slater Byrne.
July 21, 2022
Reply from Slater Byrne Recoveries
Thank you for this amazing review and recommendation Michael! Sandra is indeed a gem and we are fortunate to have her on the team. Glad that you are satisfied and happy with our service. Looking forward to working again soon!
Reply from Slater Byrne Recoveries
Thank you for the kind words and excellent recommendation Lynn. It was our pleasure working with you. Stay safe!
Sandra is the best
Sandra is the best !
She recovered our money in less than 7days. We honestly thought the debtor would take it all the way and not pay us.
We will definitely be using Slater Byrne in the future if needed
July 8, 2022
Reply from Slater Byrne Recoveries
Hi Max! Thank you for this amazing review. We definitly agree that Sandra is one of a kind. We are lucky to have her in the team. Glad that everything turned out well. We look forward to work with you again soon!
Great service & communication from…
Great service & communication from start to finish.
Recovered our money in full.
Highly recommend Slater Byrne!
June 21, 2022
Reply from Slater Byrne Recoveries
Thank you for the good review and amazing recommendation. It was a pleasure to work with you. We always believe that good communication is important in dealing with sensitive and important things like this. We hope that we get to work with you again in the future. Stay safe!
These guys are great
These guys are great. Very easy process and recovered my money in full.
June 16, 2022
Reply from Slater Byrne Recoveries
Thank you for your kind words Rod. You were also great to work with and we are happy that you were satisfied with our service. We hope to work with you again in the future. Cheers!
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