Slater and Gordon Lawyers - Manchester Reviews 

247
TrustScore 4.5 out of 5

4.4

Great Bridgewater Street 90, Lee House, M1 5JW Manchester, England, GB


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Rated 5 out of 5 stars

Rachael and Charlotte were a great help when managing my mother’s estate. Professional but also pragmatic as the executor especially when we had an emergency situation crop up. I’m very grateful for t... See more

Company replied

Rated 5 out of 5 stars

I was very pleased to have chosen Karen as my employment solicitor. From day one, her advice was clear and practical. She fully understood my case, guiding me through every step with confidence, a... See more

Company replied

Rated 5 out of 5 stars

Myself and my son approached slater and gordan with assistance in a very sensitive situation. From day one we dealt with Lauren Ridsdale of the family department and from the onset were treated with c... See more

Company replied

Rated 5 out of 5 stars

I cannot thank Rachel enough for everything she has done for my case. She has truly gone above and beyond, and I will always be incredibly grateful for her care, dedication and support througho... See more

Company replied


Company details

  1. Law Firm
  2. Divorce Lawyer
  3. Employment Attorney
  4. Family Law Attorney
  5. Legal Services
  6. Personal Injury Attorney

Written by the company

We are one of the UK's largest and well-known law firms. Our mission is to provide people with easier access to top-tier legal services. With over 90 years’ experience, our reputation is built on the successes of our people. We are experts in: Personal Injury Law, Abuse Law, Employment Law, Wills and Probate Law, Military Law, Clinical Negligence and Family Law. But don’t just take our word for it! We are extremely proud of our Trustpilot ratings and are thrilled with the amount of 5 star reviews we receive in all areas of our business. Should you or anyone you know need legal support or guidance, please do contact our team visit our website www.slatergordon.co.uk

Slater and Gordon (UK) LLP

Written by the company


Contact info

  • Great Bridgewater Street 90, Lee House, M1 5JW, Manchester, England, United Kingdom

4.4

Excellent

TrustScore 4.5 out of 5

247 reviews

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Replied to 96% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(247)

1,696 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy to recommended

I have been represented by Sinead Ducrotoy for a while now. I have found her to be open and honest, she talked me through the process and answered all my questions. I never felt rushed or fobbed off
Working with Sinead made a difficult legal process manageable and have no problem recommending both the company and Sinead

February 26, 2025
Unprompted review
Slater and Gordon Lawyers - Manchester logo

Reply from Slater and Gordon Lawyers - Manchester

Hi Caroline,

Thank you for your review. We are thrilled to hear about your positive experience with Sinead and it's wonderful to know that she provided you with the clarity and support you needed during a challenging time. We will be sure to share your kind words with Sinead, as well as her team leader, Naheed, who will ensure she receives the recognition she deserves.

We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future.

Kind regards
Simon Murphy
Customer Analyst

Rated 1 out of 5 stars

Contacted these when I was in supported…

Contacted these when I was in supported accommodation due to weight loss in a homeless shelter. I told them about what I had been through. They advised me that if I get a diagnose for my health issues then they would represent me.. I contacted them several times and they kept saying the same thing . I thank you for the information you provided but I will not need these any more .

February 26, 2024
Unprompted review
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Reply from Slater and Gordon Lawyers - Manchester

Hi Belinda,

We are sorry to hear you feel dissatisfied with our service and would like to get to a root cause. Have you been in contact with us recently? And if so, did you receive any case reference in regards to your enquiry? Please get in contact with us via the post-reply Trustpilot option or by emailing us at CustomerExperience@slatergordon.co.uk and we can see if we can assist you further.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

A little late but we got there

I have previously reviewed negatively as I was very frustrated about my entire experience. Today we finally spoke to the professional Slater and Gordon we believed in and satisfactorily attained the advice and plan we needed. Thank you Rachael for restoring our faith.

February 25, 2025
Unprompted review
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Reply from Slater and Gordon Lawyers - Manchester

Hi,

Thank you so much for your review. We are so pleased to hear we were able to assist you and your feedback has proved valuable to us in identifying an area of miscommunication within our business. We’d like to thank you for your patience while we resolved the matter and please don’t hesitate to reach out to us if we can assist you further.

Kind regards,
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

I suffered a work place injury in 2021…

I suffered a work place injury in 2021 and the case finally concluded in 2024, the dates have no real meaning as the opposing legal team used the legal system to their advantage. However; I was represented by Slater and Gordon and in particular a dream team of Lucy and Natasha from Manchester. The professionalism support and service I received was second to none, I would highly recommend Slater and Gordon as a legal company and if you are lucky enough to have the dream team of Lucy and Natasha you will be in first class professional hands. Thank you for everything.

December 20, 2024
Unprompted review
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Reply from Slater and Gordon Lawyers - Manchester

Hi Paul,

Thank you so much for taking the time to leave us a review. We are so pleased to hear about your positive experience with our team and it is wonderful to know that Lucy and Natasha were able to provide you with the support you needed during a challenging time.

We will be sure to share your kind words with Lucy and Natasha and would like to thank you for placing your trust in Slater and Gordon to handle your claim.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Can’t recommend more these guys they…

Can’t recommend more these guys they did fantastic job. Back in 2021 I went to Madeira for family holiday and fell in in broken grit and really bad damaged my elbow couldn’t move arm for months still got pins and needles at night time. So I tried to put a claim with different company for first but they said then they can’t take my claim because of some Portuguese laws. But Slater and Gordon solicitors went straight against jet2. I didn’t really expect to win knowing them jet2 have really good solicitors but few years later boom it’s a win 🥳 and will receive more then I expected so taking my family to holiday soon. Very big thank you Onyinye Ebizie who kept me all time updated and was very quick with responses and yeah if you are with her you are in safe hands 💪🏻

February 21, 2025
Unprompted review
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Reply from Slater and Gordon Lawyers - Manchester

Hi,

Thank you for taking the time to leave us a review, we really appreciate it. We are thrilled to hear about your positive experience with our team through what sounds like a challenging situation and we will share your kind words with Onyinye, as well her team leader, Stephen, who will ensure she receives the recognition she deserves.

We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Mairead Breen took over my case and was…

Mairead Breen took over my case and was brilliant. Excellent communication and progressed the process brilliantly.

February 14, 2025
Unprompted review
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Reply from Slater and Gordon Lawyers - Manchester

Hi David,

Thank you so much for your 5* review, the positive feedback means a lot to us. It was our pleasure to provide you with the great support from Mairead and we will certainly share your kind words with her, as well as her team leader, Christopher, who will ensure she receives the recognition she deserves.

We would like to thank you for choosing Slater and Gordon to represent you and please do not hesitate to contact us if you ever require our services in the future.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Very efficient service

Very efficient service, professional advice, communicate with ease.

January 17, 2025
Unprompted review
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Reply from Slater and Gordon Lawyers - Manchester

Hi Gloria,

Thank you so much for your 5* review, we really appreciate it. It was a pleasure to provide you with a helpful service and please don't hesitate to contact us again if you ever require our services in the future.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Seamless and Supportive Legal Experience

My experience with Slater and Gordon was great! The lawyer on my case, Ali, was compassionate, practical and always quick to respond. Working with him was a smooth and reassuirng experience. Highly recommend Slater and Gordon to anyone in need of excellent legal support.

February 13, 2025
Unprompted review
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Reply from Slater and Gordon Lawyers - Manchester

Hi Amrya,

Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Ali's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Karen, who will ensure he receives the recognition he deserves.

We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Aiden was great

I dealt with Aiden and i found him very efficient, he responded to all of my queries quickly and I was very happy with the service.

February 6, 2025
Unprompted review
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Reply from Slater and Gordon Lawyers - Manchester

Hi Kathryn,

Thank you for the 5* review! We are delighted with your amazing feedback and will certainly share your kind words with Aiden, as well as his team leader, John, who will ensure he receives the recognition he deserves.

We would like to thank you for employing the services of Slater and Gordon and please don't hesitate to contact us if you ever require further assistance.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Alan Ramsey Compensation Claim

Ryan O’Hara was professional and compassionate while dealing with the compensation claim nothing was a bother for him.

January 6, 2025
Unprompted review
Slater and Gordon Lawyers - Manchester logo

Reply from Slater and Gordon Lawyers - Manchester

Hi Alan,

Thank you for your 5* review, we really appreciate it. Your review is testament to the excellent service provided by Ryan and we will certainly share your fantastic review with him, as well as his team leader, David, who will ensure he receives the recognition he deserves.

We'd like to thank you for placing your trust in Slater & Gordon to handle your case and please don't hesitate to contact us again if you ever require further assistance.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Sally So 17/12/2022

This was the first time I have ever pursued an injury claim but from day one Slater and Gordon have kept me up to date and in particular Sally So whose professionalism and work ethic have been been exceptional resulting in the right result which at times overcoming obstacles in the way over 2 years

January 27, 2025
Unprompted review
Slater and Gordon Lawyers - Manchester logo

Reply from Slater and Gordon Lawyers - Manchester

Hi,

Thank you so much for your 5* review, we really appreciate it. It was our pleasure to provide you with a helpful service and we will certainly share your review with Sally, who will be delighted by your kind words.

We would like to thank you for placing your trust in Slater and Gordon and please don't hesitate to contact us if you ever require further assistance.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Reliable and trustworthy

From start to finish Claire Rabbetts handled my case with professionalism and empathy.I had every confidence that my claim would be dealt with by Claire with the minimum of fuss.
I was kept informed every step of the way and any concerns that I had were dealt with quickly.
I would also like to mention Samantha Prady, who helped Claire.
All in all a good experience.

December 16, 2024
Unprompted review
Slater and Gordon Lawyers - Manchester logo

Reply from Slater and Gordon Lawyers - Manchester

Hi Irene,

Thank you so much for your 5* review, we really appreciate it. It was our pleasure to provide you with a helpful service and we will certainly share your review with Claire and Samantha, who will both be delighted by your kind words.

We would like to thank you for placing your trust in Slater and Gordon and please don't hesitate to contact us if you ever require further assistance.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

I cant recommend this company enough…

I cant recommend this company enough they truly have been amazing and have an excellent team....nothing is to much and have excellent communication with the customer.....they were super responsive when I emailed them and all checking inn to keep up to date with everything.....pleasure to deal with....ryan O'hara who I dealt with did a fantastic job and definitely was clued up on everything all the way through and kept me right....very lucky company to have him working there with his people skills and nothing ever was to much.....he is obviously very good at his job and did excellent work on my case thank you so much... 😀

October 1, 2024
Unprompted review
Slater and Gordon Lawyers - Manchester logo

Reply from Slater and Gordon Lawyers - Manchester

Hi,

Thank you for your 5* review, we really appreciate it. We're so pleased to hear you've found our service helpful so far and we're very happy to have you as a client at Slater & Gordon.

Kind regards
Laura Payet
Customer Analyst

Rated 5 out of 5 stars

Slater Gordon are brilliant

From my initial contact, everything was exemplary.Samantha and Claire are superb! I was kept informed of the progress of my claim regularly. Any enquiries I made were responded to in a very timely manner. I am very grateful for the help I received from Slater Gordon and would definitely recommend them.
Very happy client
Icilda, Wolverhampton.

September 9, 2024
Unprompted review
Slater and Gordon Lawyers - Manchester logo

Reply from Slater and Gordon Lawyers - Manchester

Thank you for the 5* review, the positive feedback is most appreciated. We'd like to thank you for placing your trust in Slater & Gordon to handle your case.

Kind regards
Laura Payet
Customer Analyst

Rated 1 out of 5 stars

I asked for a call back regarding a…

I asked for a call back regarding a medical negligence claim, arranged it and nothing! I called again to re-arranged and again, nothing. I called to talk to a manager about it and after being on hold for over half an hour was informed there was no manager available but was given a complaints department number which I called and was not answered after over an hour! I am surprised this company is still trading!

January 20, 2025
Unprompted review
Slater and Gordon Lawyers - Manchester logo

Reply from Slater and Gordon Lawyers - Manchester

Hi Andrew,

Thank you for your review.

We are sorry to hear you have had trouble getting in contact with us. Our Client Care line is always manned and there should not have been a reason for no answer. If you could please email us at CustomerExperience@slatergordon.co.uk with your contact details and any case reference you may have been provided, we should be able to assist you. We appreciate your patience during this process.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Amazing service

Couldn’t have asked for a better lawyer. Tim is realistic, honestly manages expectations and incredibly knowledgeable. He always makes sure you’re kept in the loop and ensures he’s accessible for questions or queries. He explains the process so that you’re not confused or bogged down with legal jargon. Ended up with a great result aswell, despite difficult defendants.

Honestly 10/10. Thank you!

January 17, 2025
Unprompted review
Slater and Gordon Lawyers - Manchester logo

Reply from Slater and Gordon Lawyers - Manchester

Hi,

Thank you for the 5* review, the positive feedback is most appreciated. We'd like to thank you for placing your trust in Slater & Gordon to handle your case.

Kind regards
Laura Payet
Customer Analyst

Rated 5 out of 5 stars

Reference Gareth O'Donoghue

Throughout the whole of this process, we have always felt fully supported and fully informed in respect of my brothers claim.
Although a 'prolonged' process, Tim has continually kept us updated with ongoing developments as well as offering advice and guidance which has been utterly invaluable.
We are extremely grateful to Tim and his team.

January 16, 2025
Unprompted review
Slater and Gordon Lawyers - Manchester logo

Reply from Slater and Gordon Lawyers - Manchester

Hi Tony,

Thank you for taking the time to leave us a 5* review, we really appreciate it. It was our pleasure to provide you with Tim's excellent assistance throughout this long journey and we will certainly share your kind words with him, as well as his team leader, Samantha, who will ensure he receives the recognition he deserves.

We would like to thank you for placing your trust in Slater and Gordon and we wish you all the very best in future.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

First class experience

In April 2024 my husband, John, was diagnosed with Mesothelioma, a lung cancer caused by contact with asbestos. With the help of the Asbestos Victims Support Group, a wonderful charity, we were put in contact with Pauline Chandler of Slater & Gordon Solicitors. Pauline interviewed John, at home, and established there was probably a case for negligence against John’s previous employer.
Pauline acted with the greatest care and compassion throughout.
My husband died in August 2024 and Pauline continued with the case on my behalf. At every stage of the proceedings Pauline was meticulous in her dealings with me.
The outcome was more than I expected and was done at remarkable speed, all due to Pauline’s excellent work.
I cannot fault Pauline’s commitment and passion for her work, she helped me during the worst time of my life and I will be forever indebted to her for her wonderful work.
I would not hesitate in recommending Slater & Gordon and Pauline at any time

April 15, 2024
Unprompted review
Slater and Gordon Lawyers - Manchester logo

Reply from Slater and Gordon Lawyers - Manchester

Hi Susan,

Thank you so much for your review, we really appreciate it.

We, at Slater and Gordon, would like to send our deepest condolences for your loss and we are so pleased we were able to assist you during a difficult time.

We would like to thank you for placing your trust in us and we wish you all the very best for the future.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Absolutely amazing advice from Jodie in…

Absolutely amazing advice from Jodie in what is never a fun time. Friendly, but honest. Didn’t over promise, but laid out the facts clearly so I knew what was coming but was reassuring throughout in saying that she’d work in my best interest. Feel like I’m in for a long slog, but I’m in safe hands.

January 16, 2025
Unprompted review
Slater and Gordon Lawyers - Manchester logo

Reply from Slater and Gordon Lawyers - Manchester

Hi Michael,

Thank you so much for your 5* review, we really appreciate it. We are delighted to hear you found Jodie's initial consultation helpful and we are very pleased to have you as a client at Slater and Gordon.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Brilliant Advice & Service

Lara A handled my settlement agreement extremely well, gave me great advice achieving a good exit for me.

January 14, 2025
Unprompted review
Slater and Gordon Lawyers - Manchester logo

Reply from Slater and Gordon Lawyers - Manchester

Hi,

Thank you for taking the time to leave us a 5* review, we really appreciate it. It was our pleasure to provide you with Lar's expertise and we will certainly share your kind words with her, as well as her team leader, Karen, who will ensure she receives the recognition she deserves.

We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require further assistance.

Kind regards
Simon Murphy
Customer Analyst

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