Rachael and Charlotte were a great help when managing my mother’s estate. Professional but also pragmatic as the executor especially when we had an emergency situation crop up. I’m very grateful for t... See more
Company replied
Location
Switch locationGreat Bridgewater Street 90, Lee House, M1 5JW Manchester, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was very pleased to have chosen Karen as my employment solicitor. From day one, her advice was clear and practical. She fully understood my case, guiding me through every step with confidence, a... See more
Company replied
Myself and my son approached slater and gordan with assistance in a very sensitive situation. From day one we dealt with Lauren Ridsdale of the family department and from the onset were treated with c... See more
Company replied
I cannot thank Rachel enough for everything she has done for my case. She has truly gone above and beyond, and I will always be incredibly grateful for her care, dedication and support througho... See more
Company replied
Company details
Written by the company
We are one of the UK's largest and well-known law firms. Our mission is to provide people with easier access to top-tier legal services. With over 90 years’ experience, our reputation is built on the successes of our people. We are experts in: Personal Injury Law, Abuse Law, Employment Law, Wills and Probate Law, Military Law, Clinical Negligence and Family Law. But don’t just take our word for it! We are extremely proud of our Trustpilot ratings and are thrilled with the amount of 5 star reviews we receive in all areas of our business. Should you or anyone you know need legal support or guidance, please do contact our team visit our website www.slatergordon.co.uk
Slater and Gordon (UK) LLP
Written by the company
Contact info
Great Bridgewater Street 90, Lee House, M1 5JW, Manchester, England, United Kingdom
4.4
Excellent
247 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Such a professional excellent service
Such a professional excellent service, I could not have asked for anything they couldn’t provide , recommend to anyone better looking for help in this area, exper company to work with , thank you
January 14, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Manchester
Hi,
Thank you so much for taking the time to leave us a review, we really appreciate it. We are so pleased to hear you found our service helpful and we look forward to working with you again should you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
Great support and advice from Professionals
Great support and advice from Ali regarding a complicated matter with my workplace. Professional, knowledgeable and friendly. I would recommend them and would use them again in the future.
November 10, 2024
Unprompted review
Reply from Slater and Gordon Lawyers - Manchester
Hi Kelvin,
Thank you so much for your 5* review, the positive feedback means a lot to us. It was our pleasure to provide you with Ali's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Karen, who will ensure he receives the recognition he deserves.
We would like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us if you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
Great professional service
Very quick, efficient and professional service.
December 13, 2024
Unprompted review
Reply from Slater and Gordon Lawyers - Manchester
Hi Martina,
Thank you so much for your 5* review, we really appreciate it. It was our pleasure to provide you with an excellent service and we will certainly share your kind words with your legal team.
We would like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us if you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
My case was handled by Sadia Masood
My case was handled by Sadia Masood, and I can honestly say that her knowledge, manner and professionalism was outstanding. She kept me updated throughout, ensuring I had all relevant information to progress to a successful conclusion.
I would have no hesitation in recommending her for any future clients.
December 19, 2024
Unprompted review
Reply from Slater and Gordon Lawyers - Manchester
Hi Steve,
Thank you so much for your 5* review, the positive feedback means a lot to us. We are so pleased to hear you found Sadia's assistance helpful and we will certainly share your kind words with her, as well as her team leader, Christopher, who will ensure she receives the recognition she deserves.
We would like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us if you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
SO VERY HELPFUL, life changing
ANOTHER YEARS HELP FROM THE PEOPLE AT SLATER & GORDON LAWYERS AND COURT OF PROTECTION DEPUTIES. As normal thanks to Nick Godwin for the chance to live properly,
And then this whole year my thanks to NOEL PETTY, and JODIE HAYDN AT MANCHESTER COURT OF PROTECTION TEAM. Those people help manage monies , but more than that they bring safety and security and sense to my life … use this company u wont regret it ……
Also thank u to YAZZMIN AT THE LONDON OFFICE COURT OF PROTECTION TEAM AGAIN GREAT
December 17, 2024
Unprompted review
Reply from Slater and Gordon Lawyers - Manchester
Hi Jason,
Thank you so much for your 5* review, your sentiments mean a lot to us. We are so pleased to know we provided you with a helpful and understanding service and a satisfactory outcome to your case. And we will certainly share your kind words with Noel, Jodie, and Yasmin, as well as their respective team leaders, who will ensure they receive the recognition they deserve. Thanks again and we wish you all the best for the New Year.
Kind regards
Simon Murphy
Customer Analyst
Bullying and Harassment claim against the NHS
Thanks to the hard work, dedication and patience of Sadia Masood, who works for Slater and Gordon together we managed to secure a settlement .
I can recommend this company to represent you, if you have a legitimate claim .
Thank you once again Sadia.
January 1, 2024
Unprompted review
Reply from Slater and Gordon Lawyers - Manchester
Hi Simon,
Thank you so much for your 5* review, the positive feedback means a lot to us. We are so pleased to hear you found Sadia's assistance helpful and we will certainly share your kind words with her, as well as her team leader, Christopher, who will ensure she receives the recognition she deserves.
We would like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us if you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
We have been represented by Nathan…
We have been represented by Nathan Bunch in our medical negligence claim. He has shown so much compassion, understanding and determination to provide us with a positive outcome. We are truly grateful for all his efforts and the way in which he has handled our case.
December 9, 2024
Unprompted review
Reply from Slater and Gordon Lawyers - Manchester
Hi Alex,
Thank you so much for your 5* review, the positive feedback means a lot to us. We are so pleased to hear you found Nathan's assistance helpful and we will certainly share your kind words with him, as well as his team leader, Victoria, who will ensure he receives the recognition he deserves.
We would like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us if you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
A trusted company
A trusted company.
Understands your needs and has the knowledge to get your case across.
Sadia has been fantastic.
I would definitely recommend.
November 24, 2024
Unprompted review
Reply from Slater and Gordon Lawyers - Manchester
Hi Jon,
Thank you so much for your 5* review and for your kind comments about our colleague, Sadia. It was our pleasure to provide you with Sadia's expertise and we will certainly share your review with her, as well as her team leader, Christopher, who will ensure she receives the recognition she deserves.
We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best.
Kind regards
Simon Murphy
Customer Analyst
Very efficient and swift
Karen is very efficient, understanding and swift with her responses. Her advices are articulated and she has the ‘human’ touch, you can feel it when you speak to her which I believe is so important in order to build trusted relationship, you automatically realise you’re in good hands. I strongly recommend to take her services, I am sure you’ll be fully satisfied!
December 3, 2024
Unprompted review
Reply from Slater and Gordon Lawyers - Manchester
Hi Shruti,
Thank you for your review, we really appreciate it. We're so pleased to hear you found Karen's assistance helpful and we will certainly share your kind words with her, as well as her team leader, Clare, who will ensure she receives the recognition she deserves.
We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us if you ever require further assistance.
Kind regards
Simon Murphy
Customer Analyst
Case dealt with by Patricia Higgins
Patricia and her team were wonderful to deal with, always friendly and informative. They were able to pick up my case on a no win no fee basis after I was involved in a car accident. Patricia was able to deal with my case efficiently, resulting in a positive outcome, and making sure I was reassured throughout the whole process.
November 29, 2024
Unprompted review
Reply from Slater and Gordon Lawyers - Manchester
Hi Jess,
Thank you so much for your 5* review, the positive feedback means a lot to us. It was our pleasure to provide you with Patricia's excellent assistance and we will certainly share your kind words with her, as well as her team leader, Richard, who will ensure she receives the recognition she deserves.
We would like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
Nicholas was great to deal with from…
Nicholas was great to deal with from start to finish.he was always available to answerany questions or give me advise. I can't thank him enough
November 28, 2024
Unprompted review
Reply from Slater and Gordon Lawyers - Manchester
Hi,
Thank you so much for your 5* review, the positive feedback means a lot to us. It was our pleasure to provide you with Nicholas' excellent assistance and we will certainly share your kind words with him, as well as his team leader, Stephen, who will ensure he receives the recognition he deserves.
We would like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
Absolutely unbelievable for Solictors .
Absolutely unbelievable for Solictors .
Wasted two weeks waiting for documents after they had made an error with the first documents ..
Numerous phone calls promising the documents would be ready to sign by the end of the day and two weeks on still the same message ..
Appears nobody knows why are they are contacting you , just a message on their computer to chase up ..
The only thing I can say positive is they are all polite ..
The Company need to treat people properly instead of just thinking about money ..
Very poor service ..
I don’t except that excuse …
Fact .. you withdrew the document due to errors but took over a week to rectify and still false promises ..
The amount of phone calls I received promising it was being sorted and everyday I was told it had been escalated on that morning …
If you have problems with a new customer and a contract it doesn’t say much about your professionalism to act for clients ..
So much time wasted on my side … very poor service…
November 25, 2024
Unprompted review
Reply from Slater and Gordon Lawyers - Manchester
Hi Sue,
Thank you for your review.
We are sorry to hear you were not satisfied with your experience. This was due to a unique error in our system which our team worked very hard to resolve. We fully appreciate your frustration in this matter and please know we are still here for you if you require our services.
Kind regards
Simon Murphy
Customer Analyst
Very good service.
November 19, 2024
Unprompted review
Reply from Slater and Gordon Lawyers - Manchester
Hi,
Thank you so much for your review, the positive feedback means a lot to us. We are so pleased you found our service helpful and we look forward to working with you again should you require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
Fantastic company …
Can’t praise slater and Gordon high enough just had my case completed over death of my mum in a rtc was looked after by Bobbie Jo brart she has been a fantastic help nothing has been a bother to her she is a credit to her profession and I’ll never forget how much she helped me thanks very much got to rate you 11/10
November 16, 2024
Unprompted review
Reply from Slater and Gordon Lawyers - Manchester
Hi John,
Thank you so much for your 5* review, the positive feedback means a lot to us. We are delighted to hear you found Bobbie-Jo's assistance helpful and we will certainly share your kind words with her, as well as her team leader, Jenny, who will ensure she receives the recognition she deserves.
We would like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us if you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
Targeted Service
I am very thankful for the support received from Slater and Gordon and specifically from Karen Murray. Karen has been very professional and she understood (and offered) exactly the kind of support I needed. I will definitely contact her again if I’ll need help with a legal matter. So 5 star to Karen!
The reason why I have given 4 star to the overall experience, is that my details where registered incorrectly in their database and I had to chase the support team few times to rectify it. If I hadn’t done so, my case would have been forgotten.
November 8, 2024
Unprompted review
Reply from Slater and Gordon Lawyers - Manchester
Hi Marta,
Thank you for taking the time to leave us a review, it means a lot to us. It was our pleasure to assist you and we will certainly share your review with Karen who will be delighted by your kind words.
We'd like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best.
Kind regards
Simon Murphy
Customer Analyst
My will been wrote ip
From the start of my experience to the end this company, explained every detail and also worked extremely professionally.
They very extremely helpfull and I would recommend them to anyone wishing to use there services.
November 8, 2024
Unprompted review
Reply from Slater and Gordon Lawyers - Manchester
Hi Lyn,
Thank you so much for your 5* review, we really appreciate it. We are so pleased you found our service helpful and we cannot wait to share your kind words with the rest of the team.
We would like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
Refusing to comply to a Subject Data…
Refusing to comply to a Subject Data Request relating to my daughter. Shocking treatment to cover up Medical Negligence from 2010
Dear Mr Dominic Smith,
You have, as you are aware surpassed the time set to comply to the SAR’s.
Although I was initially the client I have complied and forwarded you Third Party Authorisation including a dated recording of my daughter, whom the file relates to, giving me permission the access the files.
You have ignored this.
I refer to the Information Commissioner Office guidance:
I WONT GIVE UP
*UPDATE* no longer being ignored so thank you ICO and Trustpilot
November 6, 2024
Unprompted review
Reply from Slater and Gordon Lawyers - Manchester
Hi Eileen,
Thank you for your review.
Our apologies you are not entirely satisfied with our service, this is not the high level of customer satisfaction we strive for. Please be assured we have forwarded your concerns onto the appropriate party and we hope to resolve matters accordingly.
Kind regards
Simon Murphy
Customer Analyst
I would highly recommend
I would highly recommend, Slater & Gordon, particularly Patricia Higgens who handled my daughter's claim following a road traffic accident. Patricia was really helpful, caring, responsive and professional, keeping us constantly updated throughout the process. Great service - Thank you.
October 28, 2024
Unprompted review
Reply from Slater and Gordon Lawyers - Manchester
Hi Bev,
Thank you so much for your 5* review, we really appreciate it. We are so pleased to hear you found Patricia's assistance helpful and we will certainly share your kind words with her, as well as her team leader, Richard, who will ensure she receives the recognition she deserves.
We would like to thank you for choosing Slater and Gordon and please do not hesitate to contact us if you ever require further assistance.
Kind regards
Simon Murphy
Customer Analyst
Would highly recommend Slater and gordon
Would highly recommend Slater and Gordon , and especially Sadia Masood who worked on my claim. Sadia was very professional and kept me up to date all the way through my work related stress claim which lasted two years but was worth it in the end . Fantastic service provided.
October 28, 2024
Unprompted review
Reply from Slater and Gordon Lawyers - Manchester
Hi Christine,
Thank you for your 5* review, we really appreciate it. It was our pleasure to provide you with Sadia's excellent assistance and we will certainly share your review with Sadia who will be delighted by your kind words.
We would like to thank you for placing your trust in Slater and Gordon and we wish you all the very best.
Kind regards
Simon Murphy
Customer Analyst
Excellent Service
The Employment team were professional, efficient and responsive when dealing with an urgent matter. I can highly recommend working with them.
October 18, 2024
Unprompted review
Reply from Slater and Gordon Lawyers - Manchester
Hi Charlotte,
Thank you so much for your excellent review, we really appreciate it. It was our pleasure to provide you with a great service and we cannot wait to share your review with our Employment team who will be delighted by your kind words.
We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us if you ever require further assistance.
Kind regards
Simon Murphy
Customer Analyst
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.