Slater Menswear Reviews 

26,302
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,610 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and personalized service, often going above and beyond to ensure a perfect fit and a pleasant shopping journey. People also highly value the product quality, noting items are well-made, durable, and fit perfectly, often exceeding expectations. The ordering process is frequently described as easy, with many appreciating the consistently fast, prompt, and well-packaged delivery services. However, some customers also noted issues with staff interactions, describing experiences with indifference or unhelpful behavior. A few other people also felt that delivery services were problematic, with parcels being significantly delayed, tracking information changing repeatedly, or orders not arriving at all, causing considerable inconvenience.

What people talk about most

Product

People report positive experiences with product, often highlighting the great quality and value for money.... See more

Service

Reviewers consistently express satisfaction with the service, highlighting the helpfulness and... See more

Quality

Consumers consistently express satisfaction with the quality of products, often highlighting the excellent... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and prompt delivery times,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent. Jayden, who looked after us, could not have been more helpful. From getting the right measurements, offering advice on the best fit and then the accessories. It felt more like a bespoke fit... See more

Rated 5 out of 5 stars

Good quality products at competitive prices. Comprehensive stock and selection on all products. Chelmsford branch is great with helpful staff. User friendly site ordering on line and swift d... See more

Rated 5 out of 5 stars

I had a wonderful experience finding a suit for my graduation. Namely, Dave G was very patient and had excellent judgement when helping me pick and size the suit. Also, Anouska T was lovely and helped... See more

Rated 5 out of 5 stars

Subomi at Cardiff was a joy. He helped my son Sam find a suit for graduation and was very knowledgable, helpful, assured, confident and complimentary. He knew exactly which sizes to go for and what wo... See more


Company details

  1. Men's Clothing Store
  2. Dress and Tuxedo Rental Service
  3. Kilt Shop and Hire
  4. Tuxedo Shop

Written by the company

Slater Menswear have been suit and tailoring specialists for over 40 years. Still within the Slater family, now in its 3rd generation, we pride ourselves on our continuous commitment to customer service with 27 stores nationwide. We take pride in the quality of goods & services we offer, seeking to inspire anyone who walks through our doors or lands on our website. Offering a FREE alterations service on tailoring purchases made in-store or online. With no appointments needed, simply drop in to any store to browse our range of retail suits or styles for hire. Made To Measure suits are exclusive to our Flagship Glasgow store, with Bespoke Highlandwear available in all 27 stores.

Slater Menswear

Written by the company

Our Customers Come First
At Slater Menswear we pride ourselves on the personal service and choice that we offer to our customers. At the heart of everything we do is an ethos that consistently places our customers’ needs first.
FREE Delivery on all orders over £150
We offer all of our customers FREE delivery on all orders over £150.
28 Day Money Back Guarantee
If you are not 100% happy with your purchase simply return in its orginial condition, within 28 days of receipt for a full refund or exchange.
FREE Alterations on all suits
We have been tailoring specialists for over 40 years so we understand the importance of a well fitting suit. That is why we offer free alterations on all of our suits across our 27 stores nationwide, simply take your Slater Menswear suit into any one of our stores and we will have it altered to your specifications.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26K reviews

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4.7

All reviews

(26,302)

1,553 reviews in the last 12 months

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Rated 3 out of 5 stars

Bit dissappointed…

Ordered two pair of trousers only one pair available, although when ordering said they were in stock. Size ordered 34 waist bit tight compared to other 34s (meyers)normally slaters are dependable but not this time hence the 3 stars

June 21, 2026
Slater Menswear logo

Reply from Slater Menswear

Good afternoon,

Thank you for taking the time to leave a review.

Please accept our apologies for the trousers being cancelled due to a stock discrepancy.

I have checked the order, and I can confirm that at the time it was placed our stock system was showing the trousers as available, however when our warehouse staff have then gone to source the item from our branches, they were unable to do so due to a discrepancy on the stock system, and therefore they had to cancel the order.

Please accept our apologies for the trousers not fitting as expected, the trousers ordered were a different brand to the Meyers, so this may the reason for them being a little tighter than you would expect. For the future, we do offer a free alteration service in all of our stores, which would be able to adjust the waist a little to ensure a comfortable fit. If you ever require any alterations for your future purchases, please don't hesitate to get back in touch and we can advise you further.

Once again, please accept our sincere apologies for the inconvenience caused.

Kind Regards,
Mark
Slater Menswear Customer Services.

Rated 5 out of 5 stars

Great service

Great service. Great Suit fitting . Went that extra mile for my son's prom suit was a lovely experience

June 21, 2026
Rated 1 out of 5 stars

Very pleased with the socks and good…

Very pleased with the socks and good service from the company,

June 19, 2026
Slater Menswear logo

Reply from Slater Menswear

Good Afternoon,

Thank you for taking the time to leave a review.

I am glad to hear that you are pleased with the product received, and the service provided.

If there is anything that we could have done to improve the experience, please let us know.

Kind Regards,

Gemma

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Wasn't the product for me but return process simple and quickly refunded 👍

June 11, 2026
Rated 1 out of 5 stars

I’ve not received my item and there is…

I’ve not received my item and there is no tracking information

June 14, 2026
Slater Menswear logo

Reply from Slater Menswear

Good afternoon,

Thank you for taking the time to leave a review.

Please accept our apologies for your order not arriving as expected.

I have emailed directly to discuss the issue further, and I am actively looking to resolving the issue.

Once again, please accept our sincere apologies for the inconvenience caused.

Kind regards,
Mark
Slater menswear Customer Service

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