Sleepworld Reviews 18,956

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Quality product is the best. Affordable price. Delivery service also the best, the person was very professional, kind and helpful.

Rated 5 out of 5 stars

I ordered 3 pyjamas from Belgium for Germany. First Sleepworld offers free delivery. Great! But then we had some issues: planned were 3 packages, but only 2 arrived. 1 package was repacked because o... See more

Rated 4 out of 5 stars

The mattress itself is good to sleep on. But the package arrived with 2 layers of plastic cover. The inner layer was relatively clean than the outer layer which was heavily dirty. There was also a big... See more

Company replied

Rated 5 out of 5 stars

I am ordering pyjamas from sleepworld for a long time now, this year decided to buy mattress. Very happy with it, my back is thankful as well :))) If you need comfy, amazing materials - sleepworld is... See more

Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

Uw slaap houdt ons wakker. Boxspring, matras, hoofdkussen, dekbed, ... alles moet goed zitten. Gratis levering. Ook open op zondag.


Contact info

4.8

Excellent

TrustScore 5 out of 5

19K reviews

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Rated 1 out of 5 stars

Frustrated by a long wait of 11 months…

Frustrated by a long wait of 11 months and disappointed with the service.
We had ordered a 2 seater on Jan 29th 2023. It was supposed to get delivered in June. Twice a bench was delivered instead of the seater and was returned and once a seater with broken armrest was brought. We were told that the product needs to put back in production and will take 3mnths to deliver. In one communication Nov end was promised, last week we were told , not in a mail, but in a phone message that , the product isnt ready and they have no further update when it will be ready. Very Disappointing !!
We had taken two days to order the seater in January ,taking the available sizes into consideration, and the entire amount has been paid by June.
This is not at all acceptable.

December 5, 2023
Unprompted review
Rated 1 out of 5 stars

Warranty conditions are not shared…

Warranty conditions are not shared online. When making a warranty claim ( on a matress with 5 year waranty) they will make up anything to not provide service, repair or refunds. If their products were of decent quality, or cheap enough not to expect quality, I would understand. Avoid, you can find both better price/quality and service.

August 17, 2023
Rated 5 out of 5 stars

Accurate description

The products were described correctly and honestly, even including upfront any possible delays in delivery. Overall, satisfied with the products I received.

October 9, 2023
Rated 5 out of 5 stars

My perfect pillow so far

I had the pleasure to sleep on this pillow in a boutique hotel, and ever since I wanted to have them at home too! The staff at Sleepworld was very helpful to find the exact model. I’ve never had a pillow this comfortable before!

September 27, 2023

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