Quality product is the best. Affordable price. Delivery service also the best, the person was very professional, kind and helpful.
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I ordered 3 pyjamas from Belgium for Germany. First Sleepworld offers free delivery. Great! But then we had some issues: planned were 3 packages, but only 2 arrived. 1 package was repacked because o... See more
The mattress itself is good to sleep on. But the package arrived with 2 layers of plastic cover. The inner layer was relatively clean than the outer layer which was heavily dirty. There was also a big... See more
Company replied
I am ordering pyjamas from sleepworld for a long time now, this year decided to buy mattress. Very happy with it, my back is thankful as well :))) If you need comfy, amazing materials - sleepworld is... See more
Company details
Written by the company
Uw slaap houdt ons wakker. Boxspring, matras, hoofdkussen, dekbed, ... alles moet goed zitten. Gratis levering. Ook open op zondag.
Contact info
Biezeweg 9, 9230, Wetteren, Belgium
- +3292582400
- info@sleepworld.be
- sleepworld.be
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Great Reading Pillow
my reading pillow arrived quickly and exactly as expected! The customer service was friendly and swift in answering my questions up front. Great quality, great company!
Good product quality
Straightforward buy and good quality
The buying process was straightforward and delivery was fast. The matress is good quality 😊.
Frustrated by a long wait of 11 months…
Frustrated by a long wait of 11 months and disappointed with the service.
We had ordered a 2 seater on Jan 29th 2023. It was supposed to get delivered in June. Twice a bench was delivered instead of the seater and was returned and once a seater with broken armrest was brought. We were told that the product needs to put back in production and will take 3mnths to deliver. In one communication Nov end was promised, last week we were told , not in a mail, but in a phone message that , the product isnt ready and they have no further update when it will be ready. Very Disappointing !!
We had taken two days to order the seater in January ,taking the available sizes into consideration, and the entire amount has been paid by June.
This is not at all acceptable.
Goede producten +service word direct…
Goede producten +service word direct geholpen via de chat top team
Warranty conditions are not shared…
Warranty conditions are not shared online. When making a warranty claim ( on a matress with 5 year waranty) they will make up anything to not provide service, repair or refunds. If their products were of decent quality, or cheap enough not to expect quality, I would understand. Avoid, you can find both better price/quality and service.
Poor quality of products, no customer service
The matrass i bought here was of extremely poor quality. As it was under warranty, I contacted customer service. They were unhelpful and refused to provide the advertised service.
Accurate description
The products were described correctly and honestly, even including upfront any possible delays in delivery. Overall, satisfied with the products I received.
Good evening,
Hi, I am pleased with my purchase! It was sent quickly, the package was intact.
My perfect pillow so far
I had the pleasure to sleep on this pillow in a boutique hotel, and ever since I wanted to have them at home too! The staff at Sleepworld was very helpful to find the exact model. I’ve never had a pillow this comfortable before!
Top producten
Ernst Maxim voor de klant
perfecte levering,tevredenheid in…
perfecte levering,tevredenheid in verband met de matras is optimaal
Matras veel te hard.
Good quality and excellent service
Alles was gewoon perfect
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