Slice Pay Reviews 309

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 261 reviews, reviewers overwhelmingly had a great experience with this company. Many customers appreciate the flexibility of paying by installments, which makes trip planning more manageable and helps spread out costs without stress. The service is often described as easy to use, straightforward, and stress-free, with people finding the setup process simple and efficient. Reviewers consistently highlight the exceptional customer service, praising the staff for their helpfulness, professionalism, and willingness to find solutions and work with customers facing payment issues. However, some people mentioned issues with the payment system, such as not being able to log in and pay early or the balance not updating automatically after a payment. A few reviewers also reported difficulties with communication, including slow responses or generic answers from customer service, and in some cases, not receiving flight information after completing payments.

What people talk about most

Payment

Consumers find payment to be a positive and stress-free experience, with many appreciating the flexibility of... See more

Service

People report positive experiences with service, often highlighting its ease of use and professionalism.... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the politeness,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising its ease of use and... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

One of the standout features was their option to pay by instalments, which made planning my trip so much more manageable. It’s a game-changer for travelers who want to spread out costs without the st... See more

Company replied

Rated 5 out of 5 stars

Payment plan was great. The only thing is there wasnt away to just log in and pay it early. Each time I had to chat with SlicePay during business hours which was 4pm to 4am and ask for a payment link.... See more

Company replied

Rated 5 out of 5 stars

Slice Pay really helped me out when I was in need. Dealing with Customer service was absolutely phenomenal aswell. They are always willing to find several solutions that best suit your needs. Very imp... See more

Company replied

Rated 5 out of 5 stars

Slice pay is amazing. This company helps you when no one else will. They approve almost anyone. If you’re booking a trip they will give you payment options until your departure. Have it paid or you do... See more

Company replied


Company details

  1. Payment Service
  2. Airline
  3. Airline Ticket Agency
  4. Alternative Financial Service
  5. Flights Search Site
  6. Travel Agency

Written by the company

Slice Pay allows customers to lock in today's prices and pay it off in Slices. We help customers save for travel. Find us at your favourite travel agent today! Lock in today’s prices for just a small deposit Pay off the remaining amount before you depart so you can travel guilt free! No late fees and no credit checks means Slice Pay is easily available to all!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

309 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very understanding people if you can’t…

Very understanding people if you can’t make payments on time. Thanks to them I am able to afford to go back home to the Philippines. Will be using SlicePay in the future again :)

November 3, 2025
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Reply from Slice Pay

Thanks, Karry! We're always happy to accommodate where possible to ensure our customers can continue to travel - Our goal to make travel affordable and accessible, so we're so glad we met that goal for you!

Rated 5 out of 5 stars

Five stars

Five stars and good why to pay ticket fee

November 3, 2025
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Reply from Slice Pay

Thanks, Amandeep for the fantastic feedback!

Rated 5 out of 5 stars

Slice pay is amazing

Slice pay is amazing. This company helps you when no one else will. They approve almost anyone. If you’re booking a trip they will give you payment options until your departure. Have it paid or you don’t go! As long as you continue to communicate with the team they work with you. Plan your vacation in installments!

November 4, 2025
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Reply from Slice Pay

Hi Trina,

Thank you so much for your amazing review! We’re thrilled to hear that Slice Pay made your travel experience easier and stress-free. Our goal is to make dream holidays possible through flexible payment options and supportive communication - so it’s wonderful to know that the team delivered just that.

We truly appreciate you taking the time to share your experience, and we can’t wait to help you plan your next adventure!

Rated 5 out of 5 stars

Quick and easy process

Quick and easy process! Will definitely use again!

November 1, 2025
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Reply from Slice Pay

Thanks, Kathryn! We're so glad you found the process simple. We're excited to welcome you back to the Slice Pay community.

Rated 5 out of 5 stars

Easy

Easy. Convenient. Great customer service.

November 7, 2025
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Reply from Slice Pay

Thanks for your great review, Deborah! We'll pass on the fantastic feedback to our Support team.

Rated 5 out of 5 stars

It's reallh convenient

It's reallh convenient
and easy

November 5, 2025
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Reply from Slice Pay

Thanks, Chamila - We appreciate your kind words. Our intention is to always make our services easy, affordable and convenient!

Rated 5 out of 5 stars

Your service is good doing well great…

Your service is good doing well great opportunity for me and to my family. 💚

November 6, 2025
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Reply from Slice Pay

Thanks, Francisco for your fantastic review. We're so happy we were able to support you and your family taking a well earned break!

Rated 5 out of 5 stars

Very nice service and payment plans…

Very nice service and payment plans highly recommend to everyone . 👍

November 5, 2025
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Reply from Slice Pay

Hi Rajvir, thank you for providing a wonderful review on our support team and our product. We're so glad you were satisfied and look forward to continuing to support your holiday plans!

Rated 5 out of 5 stars

Superior Service

Such a great company to work with. The customer service team was responsive, and they worked with me all the time. Would recommend Slice anytime!

November 5, 2025
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Reply from Slice Pay

Thanks, Shontill - We very much appreciate your kind words and recommendation!

Rated 1 out of 5 stars

Horrible customer service and…

Horrible customer service and communication experience. Went days without a response, when I would get a response they then ignored it. Would not use this service ever again.

November 5, 2025
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Reply from Slice Pay

Hi Jessica,

I'm sorry to hear about your experience with Slice Pay. This is definitely not the standard that we strive for. I can see during the time you had contacted us, we were experiencing a higher than usual volume of calls, chats and emails that lead to the delay of us being able to attend to your request. However, rest assured we really value this feedback and are putting parameters in place to improve in these circumstances.

Rated 5 out of 5 stars

Top notch communication

One of the standout features was their option to pay by instalments, which made planning my trip so much more manageable. It’s a game-changer for travelers who want to spread out costs without the stress of a lump sum payment.
Communication was top-notch from start to finish. Every step of the booking process was clearly explained, and any questions I had were answered promptly and professionally. I felt supported and informed the entire way.

November 4, 2025
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Reply from Slice Pay

Thanks, Mourine for your review. We're so glad we were able to help you make booking your trip seemless, affordable and easy!

Rated 5 out of 5 stars

They are very friendly and…

They are very friendly and approachable. Especially Jenny 🙏. Next year, my family is going to London. We are looking forward to doing it via Slice Pay.

November 2, 2025
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Reply from Slice Pay

Thanks, Bimi for your fantastic review - Jenni will be thrilled to receive this feedback. We're excited to welcome you back to help with your plans for London!

Rated 5 out of 5 stars

Booking

East to do business with slice pay

November 1, 2025
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Reply from Slice Pay

Thanks for sharing, Muninder!

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