Slice Pay Reviews 309

•

4.7

Payment Service

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Review summary

Created with AI, based on recent reviews

Evaluating 261 reviews, reviewers overwhelmingly had a great experience with this company. Many customers appreciate the flexibility of paying by installments, which makes trip planning more manageable and helps spread out costs without stress. The service is often described as easy to use, straightforward, and stress-free, with people finding the setup process simple and efficient. Reviewers consistently highlight the exceptional customer service, praising the staff for their helpfulness, professionalism, and willingness to find solutions and work with customers facing payment issues. However, some people mentioned issues with the payment system, such as not being able to log in and pay early or the balance not updating automatically after a payment. A few reviewers also reported difficulties with communication, including slow responses or generic answers from customer service, and in some cases, not receiving flight information after completing payments.

What people talk about most

Payment

Consumers find payment to be a positive and stress-free experience, with many appreciating the flexibility of... See more

Service

People report positive experiences with service, often highlighting its ease of use and professionalism.... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the politeness,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising its ease of use and... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Reviews shaping this summary

One of the standout features was their option to pay by instalments, which made planning my trip so much more manageable. It’s a game-changer for travelers who want to spread out costs without the st... See more

Company replied

Payment plan was great. The only thing is there wasnt away to just log in and pay it early. Each time I had to chat with SlicePay during business hours which was 4pm to 4am and ask for a payment link.... See more

Company replied

Slice Pay really helped me out when I was in need. Dealing with Customer service was absolutely phenomenal aswell. They are always willing to find several solutions that best suit your needs. Very imp... See more

Company replied

Slice pay is amazing. This company helps you when no one else will. They approve almost anyone. If you’re booking a trip they will give you payment options until your departure. Have it paid or you do... See more

Company replied

Company details

Written by the company

Slice Pay allows customers to lock in today's prices and pay it off in Slices. We help customers save for travel. Find us at your favourite travel agent today! Lock in today’s prices for just a small deposit Pay off the remaining amount before you depart so you can travel guilt free! No late fees and no credit checks means Slice Pay is easily available to all!

Contact info

Australia
slicepay.travel

4.7

Excellent

309 reviews

5-star

4-star

3-star

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 24 hours

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Dec 11, 2025

Slicepay is amazing and it gives me a peace of mind with my travel to pay by installment and it's hassle free .

December 9, 2025

Unprompted review

Reply from Slice Pay

Dec 11, 2025

We're so appreciative of you sharing your experience, Yamundow. Our goal is to make travel accessible for everyone without the stress of debt!

Dec 9, 2025

Very helpful

December 2, 2025

Reply from Slice Pay

Dec 11, 2025

Thanks for the review, Gracian!

Dec 8, 2025

Great way to afford traveling

Great way to afford traveling. Only thing they could improve on you would be being able to log in and manage ur payment plan yourself and make extra payments. But overall pretty good payment plan

December 9, 2025

Unprompted review

Reply from Slice Pay

Dec 9, 2025

Thanks for your great feedback, it's extremely valuable to us to ensure we're continuously improving. We're currently working on building these self-service features, so watch this space!

Dec 7, 2025

Very useful to book a flight

Very useful to book a flight! I’ve been referred by a friend and I really recommand it also!

Very flexible payment system can a just your payment plan for any unforeseen circumstances very good customer care

December 4, 2025

Reply from Slice Pay

Dec 5, 2025

Thanks, Hammid for your wonderful feedback. We're always more than happy to accommodate in unforeseen circumstances, so we're glad you had that experience also!

Dec 5, 2025

December 3, 2025

Reply from Slice Pay

Dec 5, 2025

Hi Uthayabavani - Thank you for your 5 star review on our team and service!

Dec 4, 2025

Friendly and supportive staff

December 4, 2025

Reply from Slice Pay

Dec 5, 2025

Thanks, Rana for your 5 star review on our team. Our team value this feedback and look forward to supporting you in the future!

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