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Review summary

Based on reviews, created with AI

Reviewers are really happy with this company. Many customers praise the products for their quality and ease of application, noting that items like wraps and skins fit perfectly and protect devices without adding bulk. People appreciate the ability to customize their gear with unique designs and colors, making their devices stand out. However, some customers also noted significant issues with customer service, describing it as dismissive and unhelpful. There were complaints about discolored custom orders, products not adhering properly, and difficulties with refunds or replacements, particularly for specific items like the Apple Pencil Pro skin and camera skins.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. Many customers express satisfaction, praising the precise... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers are impressed, praising crisp... See more

User experience

People report ambiguous experiences with user experience. Some customers found the product easy to use and... See more

Customer service

Clients share negative opinions on customer service. Many reviewers found the support experience to be poor,... See more

Order

Consumers find order experiences to be ambiguous. Some customers report issues with order processing, such as... See more

Based on these reviews

Rated 5 out of 5 stars

Awesome product!! Especially the clear wraps for my ultra 2. No need to add heavy protective cases or bumpers. You can flaunt your ultra2 without worrying that your scratch it by chance.. waiting for... See more

Rated 5 out of 5 stars

I’ve been using their products for years. This time I bought the Apple Watch Ultra 3 semi gloss wrap. My last two ultra watches had the matte wrap but I wanted something different this time around. Th... See more

Rated 5 out of 5 stars

Not only is their quality great but their satisfaction guarantee is outstanding. My skin got warped in the mail - without question I was offered a multitude of solutions and options and all of that to... See more

Company replied

Rated 5 out of 5 stars

I can use the Magic Keyboard again! I had an old iPad Pro and I loved my Magic Keyboard but when I bought my new one I did not want to get a Magic keyboard because my old one allowed my edges... See more


Company details

  1. Cell Phone Accessory Store
  2. Electronics Store

Written by the company

We've been the go-to source for protective wraps and skins for millions of people, who want to protect their most important devices. Our wraps and exact skins are designed to add style while providing protection. Since 2023, our business has been under new management. We now offer 1-2 business days order processing and 24/7 customer service with guaranteed response time within 24 hours.


Contact info

3.9

Great

TrustScore 4 out of 5

600 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't bother

Don't bother. Waste of time and money. $45 down the drain. Order Dbrand or Fishskyn instead.

Ordered a MacBook Pro skin. The bottom skin does not fit well to the point it isn't really usable and the top skin was very difficult to install and line up. I spent an hour and a half trying to install just the top skin. I ordered a generic Chinese brand skin from Amazon for half the price and it is far easier to install and lines up better. SlickWraps gave me the run around about a refund and will only offer a replacement that I have to pay $14 shipping and handling for or a $32 store credit. Avoid.

February 1, 2025
Unprompted review
Slickwraps logo

Reply from Slickwraps

We’re sorry to hear about your experience. Installation technique is key, and we highly recommend watching our installation video to ensure the best results. Our Ultra Matte (wet application) is one of our bestsellers, and customers love it for its premium feel and durability. If you need any assistance, our support team is happy to help!

Top skin only takes a few minutes to apply.
https://www.instagram.com/p/CzpGiUDu7Yu/

Rated 5 out of 5 stars

Just buy it. You won’t be disappointed.

First and foremost. Product fitment is spot on. Quality of print, texture, and vinyl overall is 10/10. You won’t be disappointed. I’ve been using this company for a long time and the business side of things has gotten back to where it should be. I haven’t had to use customer support (even though it’s been revamped) because when I order, it just arrives. 100% Will use them again. And recommend them to anyone looking to customize their device.

December 23, 2024
Unprompted review
Rated 3 out of 5 stars

Extraordinarily slow shipping

Extraordinarily slow shipping, but my phone wrap was easy to install with the provided tools and the instructions on the website.

Everything seems like it is *always* on sale on their site, which, if this is the case, is illegal in many countries (including mine), and I question whether the shipping costs are legitimate since my own costs for sending an envelope of similar size by mail are always much lower. The company is potentially risking exposure under the Kansas Consumer Protection Act, and similar legislation in other jurisdictions, by running continuous "sale" pricing (if this is the case). I've never seen their website not having a sale on the phone wraps.

November 27, 2024
Unprompted review
Slickwraps logo

Reply from Slickwraps

Thank you for your feedback! We’re glad to hear that the phone wrap was easy to install with the provided tools and instructions—we strive to make that process as seamless as possible.

We understand your frustration with the shipping delay, and we sincerely apologize for the inconvenience caused. Unfortunately, the recent Canada Post strike impacted delivery timelines, which was beyond our control. We appreciate your patience during that time.

Regarding your concerns about our pricing and sales, we’d like to clarify that our promotions are designed to offer value to our customers. We follow all applicable regulations, but we’ll share your feedback with our team for review to ensure compliance with consumer protection laws in all jurisdictions.

If you have additional questions or need further assistance, feel free to reach out to our support team. Thank you again for taking the time to share your thoughts!

Rated 5 out of 5 stars

Awesome Product Great Staff

When we received the wrap is was easy to out on and looks great. When UPS lost my first order Slickwraps sent a replacement right away. I had the pleasure of talking with jess they were very informative and professional. I would definitely recommend slickwraps to anyone who wants to wraps their devices.

October 28, 2024
Unprompted review
Rated 1 out of 5 stars

The company removed my review

The company did not publish my review, so they could keep the (fake) 5 start rating. I was utterly shocked. I'm not sure whether this is legal or not, but it's definitely not ethical and is extremely unprofessional.
I definitely don't recommend buying from them, and rather go to a trustworthy competitor like Dbrand.

August 12, 2024
Unprompted review
Slickwraps logo

Reply from Slickwraps

We take all feedback seriously and want to assure you that we do not remove or block any reviews. All published ratings are from verified customer experiences, and we value transparency in every aspect of our business.

If you’ve had an issue with an order or review submission, please reach out to us directly at contact@slickwraps.com
— we’ll be glad to help resolve it

Rated 3 out of 5 stars

Total waste of money

Follow up - SlickWraps did reach out to me and offer a resolution, review updated from 1 star to 3.

Edit to the reply - yes I did watch the installation video. I’m not sure how the person in the video was able to hold their hands in front of a heat gun. My watch was getting hot enough to start affecting the glue on my screen protector but apparently that’s not hot enough to get SlickWraps to stay down. And that heat can’t be good for the watch.

Also, I provided my order number when writing this review. Why am I the one who has to reach out to SlickWraps? They have my info, I’ve left a review with pics on their site (that review still seems to be hidden).

********

Product is horrible and so is customer service. Also, I’ve written a review on their site with pics, because it’s a negative review, it doesn’t show up on the product page. Also haven’t heard anything back from them.

I’ve been using these kinds of wraps since best skins ever was a thing. The wrap that I got from slickwraps just would not apply correctly. They say to use heat to get it to stay down - my fingers felt like they were burning but the wrap would still not adhere correctly, and the end result looked like crap.

I would appreciate either a reply from the company, or at least show my review (with pics) on your site so that other people don’t make the same mistake of ordering from a company who doesn’t care about their customers.

October 1, 2024
Unprompted review
Slickwraps logo

Reply from Slickwraps

Thank you for sharing your feedback. We're truly sorry to hear about your experience and understand the frustration with the wrap's application and any delay in our response.

Our goal is to provide a seamless installation experience, and we're here to help. If you could confirm whether you watched our installation video, it offers detailed instructions on achieving the best adhesion, including specific techniques with heat that avoid causing discomfort. Additionally, wraps can be more challenging with certain cases, which may lead to peeling.

Please reach out directly so we can assist further or arrange a replacement if there were any issues with the product itself. We want to ensure you feel heard and supported.

Thank you again for giving us the opportunity to make this right.

Rated 5 out of 5 stars

Slickwrap: The only system appropriate for clear skins

For anyone looking for a clear (naked) skin for their device, only Slickwrap offers a system that is easy to apply and truly works. All other clear skins sold on the market inevitably leave dust and other unwanted items glued between the skin and the device, ruining the purpose of wanting a clear skin altogether. Believe me, I have tried many clear skins throughout the years on my MacBook Pros and only the Slickwrap system truly works. The systems used by other vendors are only appropriate for opaque skins that hide all the dust and other blemishes collected by the glue of their skins.

October 7, 2024
Unprompted review
Rated 5 out of 5 stars

Nailed It

These are amazing, I love them; only wish I would have found them before I wasted my money on other less functional items. I have the Pro Pencil and the one that needs charging and the wraps are insanely perfect. The price is great, for the cost of an Apple Pencil, I can Trick mine for the whole year with different themes as the seasons change, yay! Even my 16yr loves them and she is not easy to please. Great Job!!! lol waiting for my next order right know 😁

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Great communication and fast reply. High quality product and easy to install. Feels premium and detail feels the same as well.

September 12, 2024
Unprompted review
Rated 4 out of 5 stars

Excellent protective skins

They have excellent protective skins for wide range of Apple devices. They also have a very prompt worldwide shipping service with multiple speed of delivery. I wish they could have more Matt and dark solid color options.

August 27, 2024
Unprompted review
Slickwraps logo

Reply from Slickwraps

Thank you for your wonderful review! We're glad to hear you’re enjoying our protective skins and worldwide shipping options. We do offer a Matte Black option as one of our solid color choices. Your feedback is very helpful, and we'll definitely consider adding more matte and dark solid colors in the future. If you ever have any other suggestions, feel free to let us know!

Thanks again for your support!

Rated 5 out of 5 stars

All good!

Speedy shipping, quality product.

August 23, 2024
Unprompted review
Slickwraps logo

Reply from Slickwraps

Thank you for your review! We're thrilled to hear you enjoyed our speedy shipping and quality product. We appreciate your support!

Rated 5 out of 5 stars

Pleasant experience.

I had no issues with my skin for my iPad Pro. Will order again in the future.

August 8, 2024
Unprompted review
Slickwraps logo

Reply from Slickwraps

Thank you for your positive feedback! We're glad to hear you had a pleasant experience with your iPad Pro skin. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Worth it!

From order to delivery, it was an easy and quick turnaround. Applying the wrap to my iPad was simple and the results look great and also protect my device from scratches.

August 1, 2024
Unprompted review
Slickwraps logo

Reply from Slickwraps

Thank you so much for your kind words! We're thrilled to hear that you had a smooth experience from ordering to delivery and that you're happy with the look and protection of your iPad wrap. Your satisfaction is our priority, and we're glad the application process was easy for you. If you ever need anything else, feel free to reach out!

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