Awesome product!! Especially the clear wraps for my ultra 2. No need to add heavy protective cases or bumpers. You can flaunt your ultra2 without worrying that your scratch it by chance.. waiting for... See more
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Review summary
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What people talk about most
Based on these reviews
I’ve been using their products for years. This time I bought the Apple Watch Ultra 3 semi gloss wrap. My last two ultra watches had the matte wrap but I wanted something different this time around. Th... See more
Not only is their quality great but their satisfaction guarantee is outstanding. My skin got warped in the mail - without question I was offered a multitude of solutions and options and all of that to... See more
Company replied
I can use the Magic Keyboard again! I had an old iPad Pro and I loved my Magic Keyboard but when I bought my new one I did not want to get a Magic keyboard because my old one allowed my edges... See more
Company details
Written by the company
We've been the go-to source for protective wraps and skins for millions of people, who want to protect their most important devices. Our wraps and exact skins are designed to add style while providing protection. Since 2023, our business has been under new management. We now offer 1-2 business days order processing and 24/7 customer service with guaranteed response time within 24 hours.
Contact info
67202, Wichita, United States
- contact@slickwraps.com
- slickwraps.com
3.9
Great
600 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
AVOID! AVOID! AVOID! Terrible product, worse customer service
Terrible product, terrible customer service. AVOID!! I received a defective product. It didn’t fit and, despite SW’s claims, smudged and showed fingerprints. Of course, they blamed me. When I asked for help, I got sucked into an endless loop of weeks and weeks of emails from “Jess” or “Matt” promising several times to send a “free replacement” THAT I HAD TO PAY FOR!! Horrible company. No wonder they get so many poor ratings.
Update 1: After posting this review, “Jess” emailed and said they’d send a truly free replacement. After I confirmed the order, she emailed again saying this time that they WOULD NOT SHIP the replacement unless I took down the review. Deception and broken promises on top of it all!? Stay tuned…
Update 2: No WONDER this company has so many lousy reviews! SW cancelled delivery of the truly-free replacement product after I advised that I would not be taking down the negative reviews they forced me to leave. So now, I'm left with a terrible experience AND a useless product as well as, apparently, the company showing me their proverbial "middle finger." AVOID THIS PRODUCT AND COMPANY!
July 30, 2024
Unprompted review
Reply from Slickwraps
Dear Paul Moses,
We sincerely apologize for the experience you had, but we would like to clarify some important details. Our top priority is to provide quality products and support to our customers.
When you reported issues with your product, our investigation showed that the problem arose from an installation error due to the application instructions not being followed correctly. To help you, we immediately offered a free replacement, in line with our policy, which includes a nominal shipping and handling fee to cover delivery costs.
For future reference, here is a helpful guide on how to apply wet application skin correctly: https://www.instagram.com/reel/CzpGiUDu7Yu/
Even after you expressed dissatisfaction in your review, we took an additional step by offering a completely free replacement without any fees as a gesture of goodwill. However, when further requests were made to change the shipping address and for additional refunds, it made it difficult for us to resolve the matter effectively.
We take all feedback seriously, as it helps us improve our products and services. However, it’s also important that our policies are followed and that communication remains transparent and honest. We believe we made every effort to resolve this situation amicably.
If you would like to discuss this matter further, we are still here to assist you. Please reach out to our customer service team directly.
Thank you for your understanding.
Best regards,
The Slickwraps Team
I received my order for my Fold 6…
I received my order for my Fold 6 today. However, after a few hours, the edges of the wrap started to shrink, and I can see the original color of my phone's back. I understand that this can happen to wraps like this, but it is quite annoying that it happened so quickly. I have purchased skins before, and they have typically lasted for a few weeks before starting to shrink.
August 7, 2024
Unprompted review
Reply from Slickwraps
Thank you for your feedback and for choosing our wrap for your Fold 6! We're sorry to hear about the issue you're experiencing with the edges shrinking so quickly. This isn't typical for our wraps, as they are designed to last without significant shrinking for a long time.
In some cases, external factors like the surface not being fully prepped before installation or exposure to heat can cause the wrap to shrink prematurely. We'd recommend ensuring the phone's surface was clean, and the edges were firmly pressed during application. Have you had a chance to watch our installation video? It offers some tips that could help avoid issues like this.
We'd love to help resolve this for you, whether it's troubleshooting the installation or providing a replacement. Feel free to reach out to our customer support team, and we’ll make sure you’re taken care of!
Poor Quality Products & Very Shady Practices
Poor quality products. Any negative feedback in reviews is suppressed by the vendor. Replacement pieces have exorbitant shipping fees. Lots of bad history on the web for this vendor. Do some quick searches to see before taking a large risk on them.
July 17, 2024
Unprompted review
Reply from Slickwraps
Thank you for sharing your thoughts with us. We're sorry to hear about your negative experience and want to assure you that we take all feedback seriously. Our goal is to provide quality products and transparent service to all our customers. While we may not be perfect, we strive to improve continuously based on feedback.
Regarding shipping fees for replacement pieces, we work to keep these as reasonable as possible while maintaining fast and reliable service. If you’ve encountered any specific issues with your order, please feel free to reach out to our customer service team, and we’ll do our best to resolve them promptly.
We encourage anyone with questions or concerns to contact us directly so we can offer assistance and clear up any misunderstandings. We're always here to help and hope to earn your trust!
I have used Slickwraps on all our tech…
I have used Slickwraps on all our tech products from iPhone to computer. Never had a problem with application. Shipping is fast. I recommend them.
August 3, 2024
Unprompted review
Reply from Slickwraps
Thank you so much for your continued support and for sharing your positive experience with Slickwraps! We're thrilled to hear that you've had success with our products across all your tech devices and that our shipping has met your expectations. Your recommendation means a lot to us.
If you ever need any assistance or have any questions in the future, please don't hesitate to reach out.
Terrible company
**Update** Slickwraps did correct the situation and provided the right wrap at no cost. Thank you. Will update rating to 3 stars.
Terrible company. I can't believe I tried them out twice. I just found out this company was banned from reddit for creating fake accounts to eliminate down votes. So, don't believe all these raving 5 stars reviews. Do your due diligence, they actually have a terrible reputation across most review sites.
First time I was overseas for a month and thought that would be more than enough time to receive my order, according to their estimated time to ship. Never received my order in time. Who knows if they even sent it.
More recently, I ordered a wrap for my phone and they sent the wrong one. After sending them an email showing them their mistake with a picture that showed the wrap I actually wanted in the order summary, they still pretended it was my fault and gave me 2 options.
1. Pay to send back incorrect wrap and then pay shipping for the new wrap
2. Keep the wrong wrap and Pay for shipping of the one I actually wanted.
So in essence they wanted me to pay more either way, for a mistake they made. Terrible customer service experience. Made me feel like I was the one that did something wrong.
July 23, 2024
Unprompted review
Reply from Slickwraps
Dear ARNOBY,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your disappointing experience with our company and appreciate the opportunity to address your concerns.
First and foremost, we want to clarify that we are committed to providing an honest and transparent service to our customers. We regret to hear about any misinformation you may have encountered online. Our primary focus remains on delivering quality products and excellent customer service.
Regarding your first experience, we apologize for any inconvenience caused by the delay in your order while you were overseas. We understand how frustrating it can be when expectations are not met.
For your more recent order, we acknowledge the mix-up with the wrap you received. Upon receiving your email and the accompanying picture, we immediately took steps to rectify the situation. As a gesture of goodwill, we sent a free replacement wrap on July 29, 2024, which was delivered to you on Thursday, August 1, 2024.
We strive to ensure all our customers have a positive experience with us, and we deeply regret that we fell short in your case. Your feedback is invaluable and helps us improve our services. If there are any further issues or if you have additional concerns, please don't hesitate to reach out directly. We are here to assist you and ensure your satisfaction.
Thank you for giving us the opportunity to make things right.
Best regards,
Jess
Customer Service Team
Slickwraps
That Extra Spice
Awesome and fully customized per requests. Also decently fast delivery. Will buy from again
July 5, 2024
Unprompted review
Reply from Slickwraps
Thank you so much for your kind words! We're thrilled to hear that you loved your fully customized product and appreciated our delivery speed. We look forward to serving you again in the future!
Renewal of a fight stick with the help of the Slick Wraps Team
I really love this custom skin that I got from the Slick Wraps team. I really love what they done for me with this skin. And they gave me pack including necessary stuffs for installing my custom skin onto my fight stick to finish its renewal. Very nice job.
July 11, 2024
Unprompted review
Reply from Slickwraps
Thank you so much for your kind words! We're thrilled to hear that you love your custom skin and that it helped renew your fight stick. It was a pleasure working with you to create something special. We're glad the installation pack was useful. Enjoy your refreshed fight stick, and if you need anything else, feel free to reach out!
Best regards,
The Slick Wraps Team
Apple Pencil Pro wraps do not fit - faulty design
I purchased a wrap for the new Apple Pencil Pro but the wrap I received is too short for the pencil. As a result, the wrap starts to peel off. Their support is unresponsive. I believe there is clearly a design issue with wrap and unsuspecting will be left with a worthless wrap. Avoid buying this product.
Response to vendor’s comment: Thanks for the reference to an Instagram post. As you can see, it proves my point that there is a design issue. The post cleverly fails to show the top of the pencil which lacks a wrap. You can see from Slickwarps' own installation video posted on YouTube what the finished product should look like but that’s not what the Instagram post shows.
I placed the order using Apple Pay so it’s unlikely to be a searchable email. I have tried to communicate with you through your email contact on your website and also using the link provided with the order confirmation email but I am still waiting for feedback. In addition, I have posted two product reviews that included pictures that have been redacted from your website - one of these reviews is an exact copy of this Trustpilot review. Reviews required my email contact info but even then you failed to contact me and only after I posted to a more public and independent site that there is a response. I don't even know how to contact you.
There is a fundamental design flaw in the Apple Pencil Pro wrap and ask customers to think carefully about this product before making a decision. Overall, my experience shows that Slickwraps lacks integrity.
I will keep these review contents to ensure other customers are aware until there is a genuine attempt to address the design flaw. The cynic inside me says that you will continue to sell the wrap to unsuspecting customers until stocks are depleted.
June 19, 2024
Unprompted review
Reply from Slickwraps
Hi Raj Patel,
When did you send us an email? Upon checking your order and associated email address, we didn't find any received emails. The Pencil Pro wrap has been tested and verified by many people. Please contact us, and we will resolve the issue immediately. We apologize for the inconvenience.
For your reference, here is one of the tested videos on our Instagram account:
https://www.instagram.com/p/C7QPmsXI5oF/
Best regards,
Jess
High quality wraps
High quality wraps. Fit my zfold 5 perfectly. Just ordered another 1 for my pixel 👍
June 21, 2024
Unprompted review
Reply from Slickwraps
Thank you for sharing your experience! We're delighted to hear that our wraps fit your Z Fold 5 perfectly and that you've ordered another one for your Pixel. We strive to provide high-quality products that meet our customers' needs. If you have any questions or need assistance with your future orders, feel free to reach out. Enjoy your wraps!
Best regards,
The Slick Wraps Team
Slickwraps vs Competition
The coverage of Slickwraps vs the competition is evident. My m4 iPad Pro is fully wrapped and protected. This as well as my Magic Keyboard Slickwrap makes the perfect bundle
June 3, 2024
Unprompted review
Reply from Slickwraps
Thank you for your feedback! We're thrilled to hear that you're enjoying the comprehensive coverage Slickwraps provides for your M4 iPad Pro and Magic Keyboard. We pride ourselves on offering top-notch protection and style, and it's great to know our wraps are meeting your expectations. If you have any more feedback or need assistance in the future, feel free to reach out. Happy wrapping!
The Application was easy and amazing
The Application was easy and amazing.
Good company, great product.
May 31, 2024
Unprompted review
Reply from Slickwraps
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our company and our product. If you have any further comments or suggestions, please don't hesitate to share. We appreciate your support and look forward to serving you again!
Great Look and Protection
From past experience I knew Apple iPad keyboard cases can get grubby so I wanted protection. This Slickwraps skin provides that and really upgrades the look. Arrived quickly in perfect condition. Easy to apply and perfect fit.
May 25, 2024
Unprompted review
Reply from Slickwraps
Thank you so much for your detailed review! We're delighted to hear that our Slickwraps skin has met your expectations and provided the protection you were looking for. It's great to know that you found the application process easy and that it arrived quickly and in perfect condition. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. Enjoy your newly upgraded iPad!
Fast shipment and great product
Fast shipment. Product that worked and is better than I expected it to be. Love it!
April 20, 2024
Unprompted review
Reply from Slickwraps
Thank you so much for your positive feedback! We're thrilled to hear that you're happy with the fast shipment and the quality of the product. Your satisfaction is our top priority, and we appreciate your support. Enjoy your purchase!
No surprises
No surprises, good selection, great fit, fast shipping. This is my second purchase
May 16, 2024
Unprompted review
Reply from Slickwraps
Thank you so much for your positive feedback! We're thrilled to hear that you're happy with the fast shipment and the quality of the product. Your satisfaction is our top priority, and we appreciate your support. Enjoy your purchase!
I don't understand the hate everything went great
I recently ordered a custom-made skin for my laptop from Slickwraps, and I couldn't be happier with my experience. Despite some negative feedback on the internet, my experience was nothing short of excellent. The delivery from the USA to the Netherlands took approximately 6 to 10 days, which was impressively quick.
Unfortunately, the skin I initially received was poorly cut, with the design slightly misaligned from where I had placed it. However, machines are probably responsible for the cutting process, so these things can happen. When I reached out to customer support, I was amazed by how they handled the situation. They guided me through the process with great care, immediately helping me to specify my wishes for a new skin. They sent the replacement to me for free, and it arrived in perfect condition.
I cannot say anything negative about Slickwraps. Sometimes you just have bad luck, but their exceptional customer service turned the situation around for me. I will definitely recommend Slickwraps to everyone and will be ordering from them again.
May 23, 2024
Unprompted review
Reply from Slickwraps
Thank you for sharing your detailed experience with us! We're delighted to hear that despite the initial issue with the skin, our customer support team was able to assist you promptly and effectively. We strive to provide the best service possible, and we're glad we could turn the situation around for you. We appreciate your understanding and your recommendation. Looking forward to serving you again in the future!
I’m a Slickwraps Fan!
I can’t say enough amazing things about SlickWraps! My husband and I tried Slickwraps for the first time after leaving another company that treats their customers terribly.
Slickwraps has amazing products AND customer service! I had an issue with shipping and customer support resolved it quickly! We are sold!
May 9, 2024
Unprompted review
Reply from Slickwraps
Thank you so much for your kind words and support! We're thrilled to hear that you and your husband had a great experience with our products and customer service. It's our goal to provide the best for our customers, and we're glad we could resolve your shipping issue promptly. Welcome to the Slickwraps family!
Wonderful creative products
Wonderful products, best fit for all my Apple components.
Apple Retro skins bring me "Back to the Past" without using my DeLorean :-)
April 22, 2024
Unprompted review
Reply from Slickwraps
Thank you for your delightful review! We're thrilled that our products fit your Apple components perfectly and that our Apple Retro skins bring back fond memories for you. We're glad to be part of your nostalgic journey!
Top tier customer service!!
Had an issue with my order, but their customer service is top notch and they got me all fixed up with minimal fuss. Will be coming back in the future for all my device skin needs!!
May 7, 2024
Unprompted review
Reply from Slickwraps
Thank you so much for your glowing review! We're thrilled to hear that you found our customer service top tier. Resolving issues with minimal fuss is what we strive for, and we're delighted we could get everything sorted out for you. We can't wait to welcome you back for your future device skin needs! If there's anything else we can assist you with, please don't hesitate to reach out.
Ordered a Ring Video Doorbell Pro 2…
Ordered a Ring Video Doorbell Pro 2 Metal Series Skins METAL: GOLD
What arrived was some sticky labels even though the website clearly shows a faceplate and has no mention to the fact you are only buying sticky labels.
This website should be shut down or at least be made to advise clearly what customer might be buying. Buyers Be Wary 90% of customers have had a bad experience never seen such a poor score for any other Company.
April 5, 2024
Unprompted review
Reply from Slickwraps
We're sorry to hear that there was a misunderstanding regarding your purchase. At Slickwraps, we specialize in creating high-quality skins using 3M materials. We understand if there was confusion about the product description.
If the skin you received doesn't meet your expectations, you're welcome to return it within 2 weeks of delivery. Please reach out to us via email, and we'll make sure to take care of you promptly. Your satisfaction is important to us, and we appreciate your understanding.
Great product with a really good price…
Great product with a really good price point. Even had a minor issue that they took care in a timely manner to make sure everything was right (thank you Jess). Great customer service which is a lost art nowadays. Would I use them again....yes
April 9, 2024
Unprompted review
Reply from Slickwraps
Thank you for your positive review! We're delighted to hear that you had a great experience with our product and customer service, and we're glad we could resolve any issues promptly for you. At Slickwraps, ensuring customer satisfaction is our top priority, and we're thrilled to know that we've met your expectations. We look forward to serving you again in the future!
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