Your site provides easy friendly to assistance in operating slinger and recommended drills to use. I have been very satisfied with using the slinger after a month’s use. My only complaint would b... See more
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Review summary
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Reviews shaping this summary
This bag comes with all the accessories you need that you have to pay extra with other companies. The machine is pretty consistent but has some inconsistencies that I like because it makes me work on... See more
Company replied
Great product, just disappointed the remote came out of package with a low battery (we assume) so unable to control it from more than a few feet away. Not intuitive how to replace remote battery. Ot... See more
Company replied
Everything works as I expected, and I'm very happy with it. Functionally, the remote has a ridiculously short range - like 10 feet. This NEEDS to be improved. Aesthetically, the orange & black c... See more
Company replied
4.0
Great
2K reviews
Replied to 100% of negative reviews
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After going back and fourth on issues…
After going back and fourth on issues with my dead battery and related PCB board, I was finally able to get a new board from customer support then upon me installing there new board, my battery is still dead. I was then informed that slinger bag batteries are on back order!!!! This is very poor customer service as current users should be given priority over new battery orders.
November 6, 2025
Reply from Slinger Bag
Hi Henry,
We’re truly sorry for the difficulties you’ve encountered with your battery and PCB board. We understand how frustrating it can be to go through multiple rounds of troubleshooting, install a replacement part, and still end up without a functioning launcher. That’s far from the experience we aim to provide, and we sincerely apologize for the inconvenience this has caused.
We also understand your concern regarding the battery being on backorder. The battery is currently on backorder due to a lack of stock, and we are not prioritizing new orders over existing users who require a replacement. Our team has been working closely with our suppliers to replenish inventory as quickly as possible, and we recognize how disappointing it is to wait—especially when you’ve already spent time and effort trying to resolve the issue. Your feedback is important, and we appreciate you taking the time to share it.
Please know that we’re committed to improving our service and support processes, and your comments help us do that.
Support Channels:
📧 Email: support@slingerbag.com
📱 Call or Text: 856-617-5931
💬 Live Chat: available on our website
Thank you again for your patience and understanding, and we’re always here to help!
Best regards,
Slinger Support
Reply from Slinger Bag
Hi Jose,
We’re very sorry to hear about the inconvenience you’ve experienced with the delivery of your Launcher.
I reviewed the communication you had with our support team and confirmed the following:
• Your order was placed on November 5th, and tracking information was sent to you the following day.
• You later contacted us with concerns about the delivery, and we opened a lost package claim with the courier.
However, during this process, you opened a dispute with your credit card company. When a dispute is opened, the payment for the order is automatically withdrawn from us until the credit card company completes its investigation. Because of this, we are unable to ship a replacement unit until the dispute is resolved and the funds are returned either to you or to us.
Normally, once a lost package claim is approved, we would ship a replacement right away. But due to the active dispute, we are restricted from doing so.
You do have options:
1. If the credit card company returns the payment to us, we will ship a replacement immediately.
2. If you choose to cancel the dispute, we can ship a replacement right away or issue a full refund—whichever you prefer.
At this time, with the dispute in the hands of the credit card company, we are unable to take further action. If you would like to continue working with us to resolve this quickly, please reach out, and we will gladly proceed as soon as the dispute is cancelled.
Thank you,
Slinger Support Team
The power feed unit is defective
The power feed unit is defective, the metal prongs that suppose to go into a power outlet are not coming out.
October 28, 2025
Reply from Slinger Bag
Hi Andrei,
We’re very sorry to hear about the issue with your power feed unit — that’s definitely not the experience we want for our customers.
We’ve checked our system and unfortunately don’t see any emails or messages from you regarding this problem. To help us resolve this quickly, please reach out to our customer service team through any of the following channels:
📧 Email: support@slingerbag.com
📞 Call/Text: 856-617-5931
💬 Live Chat: available on our website
You may also send us photos or videos of the issue, which will help us better understand the problem and expedite the process — especially if your launcher is still under warranty.
We’re here to help and look forward to assisting you.
Best regards,
Slinger Support Team
The slinger itself is wonderful
The slinger itself is wonderful, but the ball tube broke shortly after receiving it
October 27, 2025
Reply from Slinger Bag
Hi Stephen,
Thank you for taking the time to share your feedback. We’re truly glad to hear that you’re enjoying your Slinger Bag — we work hard to create products that enhance your training, and it’s great to know the launcher has been a positive part of your experience.
We’re sorry, however, to learn that your ball tube broke shortly after you received it. This isn’t the level of quality we aim to deliver, and we understand how frustrating that can be, especially when the rest of the system is working well for you. Thank you again for your review and for being part of the Slinger community. We truly appreciate your support.
Our team is here to help make this right. If you need any assistance, feel free to reach out to our support team through any of the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
$60 to replace the flimsiest charger is…
$60 to replace the flimsiest charger is insane. Also, Slinger Bag is overpriced for what you get. So many better options available nowadays with better pricing. This machine is made to break, I would not recommend this machine to anyone.
October 27, 2025
Reply from Slinger Bag
Hi Jamie,
We’re very sorry to hear about your experience, and we truly appreciate you taking the time to share your feedback.
Regarding the charger, we understand how frustrating unexpected replacement costs can be. Our pricing reflects the specific components and safety standards required for the charger to work reliably with the Slinger Launcher, but we recognize that this can still feel high, and we apologize for the inconvenience.
We also hear your concerns about the overall value of the Slinger Launcher. Over the years, we’ve worked hard to offer one of an affordable launchers on the market, including portability, remote control, variable oscillation, and customizable speed and frequency settings, while keeping the price as reasonable as possible. That said, we know there’s always room to improve, and feedback like yours helps guide future product updates.
If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
Excellent customer service and support
Excellent customer service and support. Electronics board failed outside of warranty and was an affordable easy fix with reasonable delivery time and ease of replacement. Bag works like a charm. Hopefully will get another 2 years of rugged use!
October 10, 2025
Reply from Slinger Bag
Hi Hillel,
Thank you for taking the time to share such a wonderful review! Your feedback truly means a lot to us! We’re so pleased to hear that our support team was able to assist you in getting your Slinger Bag back to full performance. Knowing that you’re once again enjoying smooth sessions on the court makes our day.
We’re incredibly grateful for your continued trust and support. Our goal is to make sure every Slinger user has the best experience possible, and it’s great to know that your launcher is once again serving you well.
If you ever need assistance, have questions, or just want to share your experience, please don’t hesitate to reach out. You can contact our support team through the following channels:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: available on our website at www.slingerbag.com
We’re always here to help and happy to support you anytime.
Warm regards,
Slinger Support Team
fly it overseas
Just bought it and had to fly it overseas. Everything worked well. I was able to get the battery out of the device and fly it on my backpack. Been enjoying it with my daughter.
October 8, 2025
Reply from Slinger Bag
Hi Patrick,
Thank you for taking the time to share your wonderful feedback! We truly appreciate it. It’s great to hear that your Slinger Bag made the trip overseas without any issues and that you were able to travel safely with the battery.
We’re especially happy to know you’ve been getting good use out of it and enjoying time on court with your daughter. Moments like these are exactly why we’re passionate about what we do — helping players of all ages enjoy the game together.
If you ever need any assistance, feel free to reach out to our support team through any of the following channels:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
Great product!
Delivery was fast.
The ball feeder was as described n easy to use.
Suggestion: eliminate the racquet storage to slim down the bag size.
October 2, 2025
Reply from Slinger Bag
Hi Linda,
Thank you so much for your positive feedback! We’re glad to hear that your delivery arrived quickly and that you’re enjoying the ball feeder.
We truly appreciate your suggestion about the racquet storage — feedback like yours helps us continue improving our products. We’ll make sure to share your idea with our product development team for future consideration.
If you ever need assistance or have more ideas to share, please don’t hesitate to reach out:
📧 Email: support@slingerbag.com
📞 Call/Text: 856-617-5931
💬 Live Chat: available on our website at www.slingerbag.com
Best regards,
Slinger Support Team
Battery dies and a lot of people have…
Battery dies and a lot of people have mentioned this. In fact their replacement batteries are out of stock and they said they have no idea when they will be back in stock so now we cannot use the bag at all….
November 1, 2025
Unprompted review
Reply from Slinger Bag
Hi Patrick,
We’re very sorry to hear about your experience and truly understand how frustrating it must be not to be able to use your Slinger Bag due to battery availability.
At the moment, we are still waiting for our battery stock replenishment. Unfortunately, this has taken longer than expected. Please rest assured that our team is actively working with our suppliers to resolve this as quickly as possible so we can provide replacements soon.
We appreciate your patience and understanding while we work to get everything back in stock.
If you’d like, you can reach out to our support team for updates:
📧 Email: support@slingerbag.com
📞 Call/Text: 856-617-5931
💬 Live Chat: available at www.slingerbag.com
Best regards,
Slinger Support Team
I purchased this as a gift for my adult…
I purchased this as a gift for my adult daughter whom played tennis in college. She loves it. She often struggled to find others to hit with and sometimes she just wants to do drills. She loves the versatility and we only wish the ocilating base was available.
October 5, 2025
Reply from Slinger Bag
Hi Tamika,
Thank you for sharing this wonderful feedback! We’re thrilled to hear that your daughter is loving her Slinger Bag. It’s great that she can get out on the court and do her favorite drills whenever she wants — that’s exactly the kind of freedom we love to hear about!
We really appreciate your note about the Oscillating too. It’s a popular accessory and adds a ton of fun movement to practice sessions. We’re working to keep it in stock more often, and we’d be happy to let you know as soon as it’s available again.
If you ever need anything at all, our team is always here to help:
• Email: support@slingerbag.com (mailto:support@slingerbag.com)
• Call or Text: 856-617-5931
• Live Chat: on www.slingerbag.com
Thanks again for choosing Slinger, we’re cheering you both on!
Warmest regards,
Slinger Support
Great practice apparatus.
I’m learning to use the Slinger ball machine. So far I’m loving it. It gives you plenty of time to work on footwork and proper movement.
October 1, 2025
Reply from Slinger Bag
Hi Leonard,
Thank you for taking the time to share your review! We’re delighted to hear that you’re getting great use out of your Slinger Bag and that it’s helping you develop consistency and confidence in your game. It sounds like you’re really making the most of your sessions, and we love knowing that players like you are finding real value in the product.
Your feedback truly motivates our team to keep improving and innovating so we can continue to support players of all levels in their training. If there’s ever anything we can do to make your experience even better, please don’t hesitate to reach out — we’re always happy to help.
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: available on our website at www.slingerbag.com
We really appreciate your support and are thrilled to have you as part of the Slinger community. Wishing you many great practice sessions ahead!
Warm regards,
Slinger Support Team
Reply from Slinger Bag
Hi Antonio,
Thank you for taking the time to share your feedback! We’re delighted to hear that you’re pleased with your Slinger Bag and that it has been a great experience for you. Hearing from satisfied customers like you truly means a lot to us.
At Slinger, we’re committed to creating reliable, easy-to-use products that bring lasting value to our customers. Your positive feedback reassures us that we’re on the right track and continues to inspire our team to keep improving and delivering the best possible experience.
If you ever need assistance, have questions, or just want to share more feedback, our support team is always here for you through the following channels:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: available on our website at www.slingerbag.com
Thanks again for being part of the Slinger community!
Best regards,
Slinger Support Team
Reply from Slinger Bag
Hi Jennifer,
Thank you so much for taking the time to share your feedback! We’re thrilled to hear that you’re happy with your Slinger Bag and that delivery was fast — especially since it was a gift. It’s always great to know our products are helping players spend more time enjoying the game.
Your kind words mean a lot to our team. We’re passionate about making tennis and pickleball more accessible and fun for everyone, and hearing feedback like yours keeps us motivated every day.
If you need any assistance, feel free to reach out to our support team through the following channels:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support Team
Reply from Slinger Bag
Joel D. (https://slingerbaghelp.zendesk.com/agent/users/18709548510743)
Internal
•Yesterday 11:00
Hi Kim,
Thank you so much for taking the time to share your feedback! We’re delighted to hear that our team was able to provide quick, friendly, and helpful support.
At Slinger, we’re passionate about creating a great experience not just through our products, but also through the service we deliver. It’s always rewarding to know that our efforts are making a positive impact on our customers. Your feedback helps us continue improving and motivates our team to keep going.
If you ever need further assistance, our team is always happy to help. You can reach us through any of the following channels:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
Customer service second to none
Customer service second to none. Instead of endless recordings, a person answers the phone and takes the time to help you, no matter the issue.
September 5, 2025
Reply from Slinger Bag
Hi Jerome,
Thank you so much for sharing your wonderful feedback! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with our customer service team.
We take great pride in providing personal, hands-on support and ensuring that every customer feels heard and assisted — so it’s great to know that our efforts made a difference for you.
If you ever need further assistance, feel free to reach out to our support team through any of the following channels:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: Available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support Team
Slinger bag is for beginners only and…
Slinger bag is for beginners only and not for intermediate and advanced players
September 2, 2025
Reply from Slinger Bag
Hi LohitReddy,
Thanks for sharing your feedback! While Slinger Bag is a fantastic tool for beginners who want to practice consistently, many intermediate and advanced players also enjoy using it to refine specific strokes, improve footwork, and get in extra reps without needing a hitting partner.
The beauty of Slinger Bag is its versatility — you can adjust speed, frequency, and height settings to tailor your practice session to your level. It’s designed to grow with you as your game develops, whether you’re just starting out or already competing at higher levels.
We believe Slinger Bag is a valuable practice partner for players of all levels, and we appreciate perspectives that help us improve. We’d love to hear your thoughts on what enhancements would make the bag better suited to your needs.
If you’d like, our support team would be happy to give you some resources on getting the most out of your Slinger Bag. You can reach us at:
📧 Email: support@slingerbag.com
📱 Call or Text: 856-617-5931
💬 Live Chat: available at www.slingerbag.com
Warm regards,
The Slinger Team
Great Customer Support
No negative issues to report with my Slinger. My remote controller went through my laundry, your representative gave me advice on what may get it working. I couldn’t get it working so I ordered a new one which was delivered very quickly.
September 8, 2025
Reply from Slinger Bag
Hi David,
We’re delighted to hear your Slinger has been working well for you and that when you ran into an issue with your remote, our team was able to step in and guide you right away. While it’s never ideal to lose a remote that way, we’re happy the replacement process was smooth and that your new remote arrived quickly so you could get back on court without missing much playtime.
Thank you again for taking the time to share your experience and for being part of the Slinger community. We wish you many more enjoyable sessions with your Slinger on the court!
If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
Reply from Slinger Bag
Hi Josh,
Thank you so much for taking the time to share your feedback! We’re delighted to hear that you’re loving your Slinger Bag and that it’s working great for you on court. The Slinger is designed to be durable and stable, which can make it feel a bit heavy at times, but we’re glad to know that it’s helping elevate your practice sessions.
We truly appreciate your support and are excited to be part of your tennis journey. If you ever need tips, guidance, we’re always happy to help.
You can reach our support team through the following channels:
📧 Email: support@slingerbag.com
📱 Call or Text: 856-617-5931
💬 Live Chat: available on our website at www.slingerbag.com
Thanks again for being part of the Slinger community, and we wish you many more great hits with your bag!
Best regards,
Slinger Support
There is an issue with the remote not…
There is an issue with the remote not turning on the launcher. I tried to contact the company a few of weeks ago but get stuck in the auto-chat maze and never received an answer.
August 28, 2025
Reply from Slinger Bag
Hi Martin,
Thank you for sharing your feedback, and we’re sorry to hear about the frustration you’ve experienced while trying to get in touch. We truly value every customer inquiry and always aim to respond promptly. However, after reviewing our system, we weren’t able to find any record of a conversation linked to your email address, which may be why you haven’t received a reply.
Our support team is available Monday to Friday, 8:30 AM to 4:30 PM (EST), and we’d be glad to help resolve the issue with your remote. To make sure we can connect with you quickly, please reach out to us directly through one of the following support channels:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: available on our website during business hours at www.slingerbag.com
We’re here to help and want to ensure you’re back up and running with your launcher as soon as possible.
Best regards,
The Slinger Team
Incompetent support
I sent multiple pictures of my ball machine to technical support to troubleshoot an issue. They determined the control board was broken and arranged to send a replacement. However, the board I received did not match my machine, despite the photos I had provided. The replacement had three knobs instead of two, and the knob and contact positions didn’t align with my machine’s cover board.
I immediately sent photos of both my original board and the incorrect one to support, explaining the issue and requesting the correct part. Support apologized and sent another board—but it was the exact same incorrect one. When I called, they admitted this had happened once before with another customer, but assured me it was unusual. Unfortunately, they have now sent me the wrong board twice.
This happened last week, and since then I have received no update and my machine is still not repaired. I am extremely disappointed with the poor service and lack of follow-up.
August 27, 2025
Reply from Slinger Bag
Hi Natalie,
We’re truly sorry for the frustration and inconvenience this situation has caused. After reviewing your case, we confirmed that our support team did order the correct item. When you let us know that the wrong part was received, they immediately contacted the distribution center to arrange a replacement.
It was later discovered that the items had been incorrectly labeled at the warehouse, which led to the mix-up. That issue has now been corrected at the warehouse level, and your replacement with the correct part is currently being processed.
We sincerely apologize for this error and want to assure you that steps have been taken to prevent it from happening again.
Best regards,
Slinger Support
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