Slipintosoft Reviews 1,753

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 703 reviews, reviewers had a great experience with this company. Customers frequently praise the quality of the products, often highlighting the luxurious feel of materials like cashmere and silk, and appreciate the accurate sizing and beautiful designs. Many found the ordering process easy and were pleased with the timely delivery and careful packaging of their items. However, some customers experienced issues with product fit and discrepancies between the item received and its online description, particularly regarding color and softness. There were also concerns about the delivery service, with some orders arriving very slowly or being split into multiple, delayed shipments. A notable number of people expressed dissatisfaction with the return policy, finding the process difficult, costly, or confusing, and some reported problems with receiving refunds or legitimate return labels.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and sizing. While some customers praise the soft... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the good quality of products, with... See more

Delivery service

Consumers have mixed experiences with delivery services. Many customers praise fast shipping, timely... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers found the ordering process easy, with good... See more

Return policy

People report negative experiences with the return policy. Many customers found the return process difficult,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Had ordered a couple of other cashmere wraps that looked a cobalt blue only to be disappointed. The Slipinto soft wrap is a beautiful cobalt blue, exactly what I was looking for! I took off one star... See more

Rated 4 out of 5 stars

The product and pricing is very good. My wife loves her cashmere ear warming beanie hat! I have not rated as five star for following reasons: 1) This was a Chrsitmas Stocking filler - they sent... See more

Rated 4 out of 5 stars

Bought PJs for my wife, she chose the size. Unfortunately had to return for the smaller size so be carefully on ordering correctly. Only 4 stars as I had to pay shipping and duty to return to the US... See more

Rated 4 out of 5 stars

The dress was beautiful, but did not fit well. I requested a return twice, but never did get a response. Be aware it may be difficult to return items.


Company details

  1. Clothing Store
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Hair Product Store
  5. Home Goods Store
  6. Silk Store

Written by the company

Slipintosoft offers stunning, soft, and sustainable fashions crafted from the world’s finest silk. From sleepwear to bedding, Slipintosoft offers exquisitely designed silk products designed to keep you cool, comfortable, and beautiful.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Silk shirts

The fit and feel of the shirt I purchased was excellent. There was a delay in shipping but this was due to me placing the order during lunar new year. This company is worth buying from.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Life Saver of a Company!

This was a last resort option for my 10 year anniversary and Im so glad. It came down to the wire and these guys were great to work with. Very professional and so nice! The robe is made of super soft silk and very vibrant design. My lady was very happy with it.

February 27, 2026
Rated 5 out of 5 stars

Beautiful product

Beautiful product, relatively fast shipping, good communication, and easy returns/exchanges. Great experience working with this company.

February 26, 2026
Rated 5 out of 5 stars

As described

The product was exactly as described. It is beautiful, and the quality is excellent. Customer service was outstanding.

February 10, 2026
Rated 1 out of 5 stars

The socks are okay but not aginsmall

The socks are okay but small. Sent and email to return them and never heard back from you. Won’t be ordering anymore

February 9, 2026
Slipintosoft logo

Reply from Slipintosoft

Please check your order email about this. We never found an email from your order email.

Rated 5 out of 5 stars

Good quality…

I ordered a wrap over cashmere sweater - the quality is good and size accurate. the colour is slightly darker than the image but I am very pleased with this purchase. Delivery was a little slow (about two weeks).

March 2, 2026
Unprompted review
Rated 4 out of 5 stars

Beautiful blue, soft cashmere wrap

Had ordered a couple of other cashmere wraps that looked a cobalt blue only to be disappointed. The Slipinto soft wrap is a beautiful cobalt blue, exactly what I was looking for!
I took off one star as when I emailed to ask if the blue was cobalt, the reply was ‘we couldn’t say’ Which wasn’t very helpful

February 20, 2026
Rated 3 out of 5 stars

Delivery dispatch time duration was a…

Delivery dispatch time duration was a long wait.

January 29, 2026
Slipintosoft logo

Reply from Slipintosoft

We check all shipping times within just four days. That is not slow. Please contact our customer service on the site about this. We are glad to help you.

Rated 5 out of 5 stars

My "add on" to my order was the best

Ordered a cashmere beanie because I needed a red hat for an event. Added a pair of cashmere socks to get free shipping. I probably won't wear the red hat very often, but I LOVE the socks. Did not know I needed them. Great quality and comfort.

February 13, 2026

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