Slipintosoft Reviews 1,754

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 703 reviews, reviewers had a great experience with this company. Customers frequently praise the quality of the products, often highlighting the luxurious feel of materials like cashmere and silk, and appreciate the accurate sizing and beautiful designs. Many found the ordering process easy and were pleased with the timely delivery and careful packaging of their items. However, some customers experienced issues with product fit and discrepancies between the item received and its online description, particularly regarding color and softness. There were also concerns about the delivery service, with some orders arriving very slowly or being split into multiple, delayed shipments. A notable number of people expressed dissatisfaction with the return policy, finding the process difficult, costly, or confusing, and some reported problems with receiving refunds or legitimate return labels.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and sizing. While some customers praise the soft... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the good quality of products, with... See more

Delivery service

Consumers have mixed experiences with delivery services. Many customers praise fast shipping, timely... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers found the ordering process easy, with good... See more

Return policy

People report negative experiences with the return policy. Many customers found the return process difficult,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Had ordered a couple of other cashmere wraps that looked a cobalt blue only to be disappointed. The Slipinto soft wrap is a beautiful cobalt blue, exactly what I was looking for! I took off one star... See more

Rated 4 out of 5 stars

The product and pricing is very good. My wife loves her cashmere ear warming beanie hat! I have not rated as five star for following reasons: 1) This was a Chrsitmas Stocking filler - they sent... See more

Rated 4 out of 5 stars

Bought PJs for my wife, she chose the size. Unfortunately had to return for the smaller size so be carefully on ordering correctly. Only 4 stars as I had to pay shipping and duty to return to the US... See more

Rated 4 out of 5 stars

The dress was beautiful, but did not fit well. I requested a return twice, but never did get a response. Be aware it may be difficult to return items.


Company details

  1. Clothing Store
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Hair Product Store
  5. Home Goods Store
  6. Silk Store

Written by the company

Slipintosoft offers stunning, soft, and sustainable fashions crafted from the world’s finest silk. From sleepwear to bedding, Slipintosoft offers exquisitely designed silk products designed to keep you cool, comfortable, and beautiful.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Lovely scarf

Lovely scarf — the colour is beautiful and exactly as pictured. The material feels great and it’s really easy to wear. Very happy with my purchase!

January 12, 2026
Rated 2 out of 5 stars

The quality of the garment was not in…

The quality of the garment was not in keeping with the price. After the first wear, the sweater pilled significantly. I would not recommend this product.

January 24, 2026
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Reply from Slipintosoft

Sorry about this. Please take a picture of that and contact our customer service. We'll tell you how to avoid this and how to take care of it.

Rated 1 out of 5 stars

VERY DISAPPOINTED Some months ago I treated myself to a…

Some months ago I treated myself to a cashmere sweater. I liked it so much that I though I would buy another one, but could not remember who I bought it from. I saw one advertised by you and so bought it.
I cannot tell you how disappointed I am. My orginal was top quality cashmere and so warm. This one is definitely not. The original one was styled very nicely and capacious, with a well made V neck and different designs 'knitted' onto it. It had s generous design at the bottom edge so that it sits happily round my hips.
This recent one does nothing to make my body look more elegant!

January 24, 2026
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Reply from Slipintosoft

Really sorry about this. Please reply to our customer service email about it; we're glad to help you.

Rated 1 out of 5 stars

I don’t like being lied to about where…

I don’t like being lied to about where your products come from. My friend experienced the same lie.

January 22, 2026
Slipintosoft logo

Reply from Slipintosoft

We never lie to customers. We are products from different sources; most items ship from a factory in China, while some ship from our USA warehouse.

Rated 5 out of 5 stars

It’s a gift

It arrived a few days ago and I’m sure it’s great but it is a Valentines' Day gift so I won’t know how well it has been received until next week!

January 19, 2026

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