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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the batteries, for their good value and quality. Many people highlight the excellent service, noting the helpfulness and efficiency of the staff. The delivery service is frequently mentioned as fast and reliable, with orders often arriving sooner than expected. Reviewers also appreciate the ease of the ordering process and the clear information provided on the website. However, some customers were dissatisfied with the quality of certain batteries, reporting that they deteriorated quickly or were not fit for purpose. A few people also mentioned receiving batteries that appeared to be old or had issues with their capacity, leading to unexpected strandings.

What people talk about most

Product

Reviewers highlight positive aspects of the product. Many customers praise the excellent quality of the... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and prompt... See more

Quality

Clients share ambiguous opinions on quality. Many customers praise the excellent quality of the batteries,... See more

Service

Customers consistently report excellent service. Many reviewers praise the fast, efficient, and friendly... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of ordering, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used SLK Mobility for quite a few years now. Every purchase has been easy and exactly as we needed. My wife has two Mobility scooters, different sizes for different jobs , and I have a po... See more

Company replied

Rated 5 out of 5 stars

I have nothing but good thinks to say about SLK Mobility . I recently purchased two new batteries for my mobility scooter. Batteries arrived by Parcel Force a couple of days after ordering them. 1st... See more

Company replied

Rated 5 out of 5 stars

I purchased a SlK - Solax - autofold scooter yesterday which is excellent value and goes well. Since I live locally, I visited their warehouse and they were very helpful and understanding and gave a d... See more

Company replied

Rated 5 out of 5 stars

The website was easy to navigate, I found the batteries I wanted quickly, and ordering was easy. My order arrived the next day as promised! Well packaged too! The only niggle, if I had to find one,... See more


Company details

  1. Battery Manufacturer

Written by the company

Our aim is to provide top quality mobility scooter wheelchair batteries and chargers at the very lowest prices you will find online.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

197 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good all round

The website was easy to navigate, I found the batteries I wanted quickly, and ordering was easy.
My order arrived the next day as promised!
Well packaged too!
The only niggle, if I had to find one, was that the VAT exemption declaration is paper-based; other companies have an electronic version to fill in at the time of purchase. It was though, just fill it in and scan and email, but still more long-winded than it could have been!

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful and great guidance on web site

I used this company for the 1st time last year initially I had ordered the wrong sized batteries for my mobility scooter. So of course I had to return them. I phoned SLK Mobility to explain my situation and they were very helpful at explaining how to return the batteries to them and helping me select the proper batteries for my scooter. However, if I had taken the time to actually read the information on their website, then I wouldn’t have made that mistake. They explain very clearly the capacity of each battery i.e. for light use or heavy use and they give the measurement of the batteries too. Having taken the time to read the information reordering my new batteries was so much easier and I was able to buy ones that would better support my need for longer more frequent journeys on my scooter. Highly recommend this company for helpfulness, price point and fast delivery. 

October 30, 2025
Unprompted review
SLK Mobility logo

Reply from SLK Mobility

Thank you for wonderful feedback which we really appreciate.

Best wishes

Rated 5 out of 5 stars

Not only reasonable prices but swift service

My mobility scooter died on Sunday morning, so I searched for a battery supplier.
A quick google search took me to SLK who were offering batteries at a very reasonable price.
The website was easy to understand and enabled me to easily identify which battery I needed.
I ordered the battery on Sunday at 17:45 and it arrived on Tuesday at 15:25 - less than 48hrs!

November 11, 2025
Unprompted review
SLK Mobility logo

Reply from SLK Mobility

Thank you for your 5 star review.

Best wishes

Rated 5 out of 5 stars

SLK Mobility provide excellent service

The SLK Mobility website allows you to select the correct Batteries you need very quickly and place your order online. They are dispatched next working day and delivered the following workday. Excellent service, I wouldn't go anywhere else!

October 17, 2025
Unprompted review
SLK Mobility logo

Reply from SLK Mobility

Thank you for your 5 star review

Rated 1 out of 5 stars

A complete waste of money

The batteries were nowhere near the claimed 75Ah. The original batteries lasted 10 years and were good for an hour or more driving. The SLK ones barely managed 20 minutes and resulted in strandings. They rapidly deteriorated and were useless within a few months.
They were replaced with a pair of Varta car batteries from Tanya which not only restored performance but were half the price and have a 4 year guarantee.

October 6, 2025
Unprompted review
SLK Mobility logo

Reply from SLK Mobility

Hello

Our batteries come with a 12 month warranty so any problems with be rectified. You should not use a car battery on mobility scooter/wheelchair.

Kind regards

Rated 5 out of 5 stars

I purchased a SlK

I purchased a SlK - Solax - autofold scooter yesterday which is excellent value and goes well. Since I live locally, I visited their warehouse and they were very helpful and understanding and gave a demo. Better than buying on line with delivery. Well done all at SLK.

October 7, 2025
Unprompted review
SLK Mobility logo

Reply from SLK Mobility

Hello Keith

Thank you for your order and we are delighted that you are happy with your new mobility scooter.

Kind regards

Rated 1 out of 5 stars

Slk battery

Slk scooter batteries for mobility scooter 15 ah lasted for 1 year and then quickly detiorated, loosing half of its initial volume. Only using it once a week, charging right after use. Seller has disapered. Better try some other maker

September 27, 2025
Unprompted review
SLK Mobility logo

Reply from SLK Mobility

Hello

Not sure if you are getting confused with another business. We offer a 12 month warranty on batteries and are still in business.

Kind regards

Rated 5 out of 5 stars

Customer service as it should be.

I ordered two batteries for next-day delivery but although dispatched, they did not arrive. A quick phone call to customer services had another set of batteries dispatched immediately, which arrived the next day. The original batteries arrived two days later, so as asked, I refused delivery and all was well. Excellent customer service and good value goods.

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and brilliant…

Excellent service and brilliant product, had a missing part to my mums mobility scooter which they sent out the next day to me.. really impressed with the customer service and help they provided.

September 3, 2025
Unprompted review
SLK Mobility logo

Reply from SLK Mobility

Hello

Thank you for your 5 star review. We are glad you received the missing part.

Kind regards

Rated 5 out of 5 stars

I've used SLK Mobility for quite a few…

I've used SLK Mobility for quite a few years now.
Every purchase has been easy and exactly as we needed.
My wife has two Mobility scooters, different sizes for different jobs , and I have a powerchair wheelchair.
I've ordered batteries for all three, all different sizes and amperage.
Good price , quick secured delivery and excellent quality batteries.
Will I use them again ?
Yes ! Im just about to order some for a friend 👍

August 14, 2025
Unprompted review
SLK Mobility logo

Reply from SLK Mobility

Thank you so much for the 5 star review.

Kind regards

Rated 5 out of 5 stars

Very highly recommended

I have used this company on previous occasions and never had any problems with any battery. Very helpful customer service and any queries. Will continue to use and recommend highly

July 9, 2025
Unprompted review
SLK Mobility logo

Reply from SLK Mobility

Thank you so much for your positive feedback which is most appreciated.

Kind regards

Rated 5 out of 5 stars

Easy to online order

Easy to online order. Good choice of batteries. Helpful customer service. Fast delivery

August 15, 2025
Unprompted review
SLK Mobility logo

Reply from SLK Mobility

Hello

Thank you for excellent feedback which is most appreciated.

Kind regards

Rated 1 out of 5 stars

vicky was very rude dont work with this…

vicky was very rude dont work with this company

August 27, 2025
Unprompted review
SLK Mobility logo

Reply from SLK Mobility

Hello

I think you may be confusing us with another company. We do not have anyone called Vicky within the company.

Regards

Rated 5 out of 5 stars

Purchased 75 amp Gel batteries and they…

Purchased 75 amp Gel batteries and they have exceeded my expectations. Previously was able to get around 18 miles on my scooter but now getting around 25 miles with increased power on hills. Will definitely purchase from this company again.

August 2, 2025
Unprompted review
SLK Mobility logo

Reply from SLK Mobility

Thank you Jason for your positive feedback. We are pleased our top of the range gel batteries are exceeding your expectations.

Kind regards

Rated 5 out of 5 stars

So impressed with the fantastic service…

So impressed with the fantastic service I received from SLK Mobility.
Called SLK customer service as I had a problem with my mobility scooter batteries, they could not have been more helpful, friendly and courteous.
Replacements received within 48hrs.
Highly recommended

July 28, 2025
Unprompted review
SLK Mobility logo

Reply from SLK Mobility

Thank you for your positive feedback.

Kind regards

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