Slowdive Reviews 

Reply from Slowdive

Sep 1, 2026

We’re really sorry this left you feeling frustrated and disappointed. We understand how important it is to be able to try an app with confidence and cancel easily when it isn’t right for you. Seeing another payment after you believed you had canceled is understandably upsetting.

All Slowdive subscriptions renew automatically, and this is stated during signup. However, if you canceled before renewal and were still charged, we absolutely want to investigate what happened. Please send us your subscription details and payment information at support@slowdive.app, so our team can review your account and help as quickly as possible.

It’s very important to us to resolve your issue and be honest and clear about every transaction. Once everything is sorted out, we’d really appreciate it if you would consider updating your rating to reflect the resolution.

Reply from Slowdive

Aug 8, 2026

We’re genuinely sorry to hear how upsetting and distressing this experience has been. We understand why seeing an unexpected charge after carefully budgeting for the original payment, followed by another attempted charge, would feel extremely frustrating and concerning. We take billing concerns very seriously, and it is especially important to us that users feel they can trust what they are being charged for.
We want to be completely honest and transparent about transactions. Additional charges can sometimes be related to a subscription upgrade or optional additional programs such as Lucid Dreams or the Holotropic program, which are selected during the sign-up process. However, we would never want to make assumptions about what happened in your particular case, so we’d really like to investigate it properly.
Please send us your subscription details so our team can review the charges and payment attempts. For the fastest assistance, contact us through the in-app or web chat, or email us at support@slowdive.app. We’ll do our best to clarify everything and resolve the issue as quickly as possible.
It’s very important to us that your concern is resolved, and we truly appreciate the opportunity to make things right. If we’re able to resolve the matter for you, we would be grateful if you would consider updating your rating afterward to reflect your experience with our support.

Reply from Slowdive

Jul 26, 2026

We’re genuinely sorry that your experience has left you feeling this way. We understand how frustrating it is when you believe you can’t cancel or get the support you need, and we take feedback like this very seriously.

Slowdive is a real company with a dedicated support team, not just automated responses. We do our best to respond as quickly as possible, but some cases require additional verification to protect users' accounts and payment information.

If you’re having trouble canceling or requesting a refund, please send us your subscription details (email used, payment receipt, or transaction information) at support@slowdive.app. This allows our team to locate your subscription and assist you directly.

We’re committed to being honest and transparent about every transaction, and it’s very important to us to resolve your issue. Once we’ve had the opportunity to help, we’d sincerely appreciate it if you’d consider updating your review to reflect the outcome.

Reply from Slowdive

Jul 18, 2026

We’re truly sorry to hear how frustrating this experience has been, and we understand why you’re upset. However, we’d like to reassure you that Slowdive does not reactivate canceled subscriptions or process charges without user authorization.

If you were charged after believing your subscription had been canceled, it’s possible the purchase is linked to a different email address or account, or that a separate subscription remained active. Additional amounts may also relate to optional programs such as Lucid Dreaming or Holotropic Breathwork, which are billed separately when selected. All payments are processed in USD or EUR, so your bank may also display different amounts due to currency conversion.

It’s very important for us to investigate your specific case. Please send us your subscription details or transaction screenshots via the in-app/web chat or at support@slowdive.app so we can review everything thoroughly and resolve the issue as quickly as possible.

We’re committed to being honest and transparent about every transaction, and once your case is resolved, we’d truly appreciate it if you’d consider updating your review.

Reply from Slowdive

Jul 18, 2026

We’re sorry to hear about this experience and completely understand how concerning it is to notice recurring charges you don’t recognize. Please be assured that Slowdive does not create subscriptions or process payments without a user’s confirmation.

In many cases like this, the subscription is linked to a different email address than the one you’re checking (for example, an Apple ID, Google account, or another email used during signup), which is why it may seem like you never subscribed or can’t find the account.

It’s very important to us to resolve this quickly. Please send us your payment details (such as the transaction date, amount, and the last 4 digits of the card) via the in-app/web chat or at support@slowdive.app. We can locate the subscription even if you don’t have access to the account and help you cancel it.

If the subscription was purchased through Apple App Store or Google Play, cancellations and refunds must be handled by those platforms as a separate service, but we’ll gladly guide you through the process. We’re committed to being transparent and helping resolve your issue as quickly as possible, and once everything is sorted out, we’d truly appreciate it if you’d consider updating your review.

Reply from Slowdive

Jun 28, 2026

We’re truly sorry to hear about your experience, and we completely understand how alarming it must have been to receive a notification from your bank and have to cancel your bank card. We know how stressful unexpected payment attempts can be, and we sincerely regret the concern this has caused.

We want to reassure you that we are committed to being honest and transparent about all transactions. In some cases, additional charges may be related to a subscription renewal, a subscription upgrade, or optional programs such as Lucid Dreams or the Holotropic program, which are selected during the sign-up process. However, we would never want any uncertainty about billing, and we would very much like to investigate your specific case to determine exactly what happened.

Please send us your subscription details so we can review your account and payment history in detail. The fastest way to reach us is through the in-app or web chat, or by emailing support@slowdive.app. Our support team will carefully investigate the payment attempts, explain any transactions, and work with you to resolve the issue as quickly as possible.

Resolving this matter is extremely important to us, and we genuinely appreciate the opportunity to help. If we are able to clarify and resolve your concerns, we would be very grateful if you would consider updating your rating to reflect your experience with our support team.

Reply from Slowdive

Jun 27, 2026

We’re truly sorry to hear about your experience, and we completely understand how distressing it must have been to cancel your bank card after seeing multiple payment attempts. We can appreciate why this would leave you feeling frustrated and concerned, especially after you had already contacted us and believed the matter had been resolved.

We want to assure you that we do not make unauthorized charges. In some cases, additional transactions may be related to a subscription renewal, a subscription upgrade, or optional programs such as Lucid Dreams or the Holotropic program, which are selected during the sign-up process. We always strive to be honest and transparent about all transactions, but we would like to investigate your account to understand exactly why these payment attempts occurred.

Please send us your subscription details so we can review your account thoroughly. The fastest way to reach our team is through the in-app or web chat, or by emailing support@slowdive.app. We'll carefully examine your previous correspondence, payment history, and ensure any outstanding issues are addressed as quickly as possible.

Resolving this matter is extremely important to us, and we genuinely appreciate the opportunity to make things right. If we're able to resolve your concerns to your satisfaction, we would be very grateful if you would consider updating your rating to reflect your experience with our support.

Reply from Slowdive

Jun 15, 2026

We’re truly sorry to hear about this experience and completely understand why you’re upset. A charge appearing two years after you canceled and received a refund would be extremely concerning for anyone.

We want to clarify that Slowdive cannot charge a new payment method that was never provided to us. If a charge appeared on a different card or account, there may be additional factors involved, such as card account updater services provided by banks or payment processors, which can automatically update recurring payment credentials when cards are replaced. However, we do not want to speculate about your specific case without reviewing it thoroughly.

It’s very important for us to investigate this properly. Please contact us via the in-app/web chat or at support@slowdive.app with the transaction details, and we will personally review the account history, subscription records, and payment information. If a refund is warranted, we will ensure it is handled appropriately.

We are committed to being transparent and honest about all transactions, and we want to resolve this as quickly as possible. Once we’ve had the opportunity to fully investigate and address the issue, we would appreciate it if you would consider updating your review to reflect the outcome.

Reply from Slowdive

Jun 11, 2026

We’re very sorry to hear that you feel this way. We understand how upsetting it can be to see a charge that you weren’t expecting, and we certainly never want any user to feel confused or frustrated about their account or subscription.

Please know that we take billing concerns very seriously and always aim to be honest, transparent, and clear about all transactions. In some cases, charges may be related to a subscription renewal following a trial period, a subscription upgrade, or optional programs such as Lucid Dreams or the Holotropic program, which are selected during the sign-up process. However, we would need to review your specific account to determine exactly what happened.

We would greatly appreciate the opportunity to investigate this for you and help resolve any issue as quickly as possible. Please send us your subscription details through the in-app or web chat, or contact us directly at support@slowdive.app. Our support team will carefully review your account and provide clarification regarding any charges.

Resolving your concern is very important to us, and we are committed to treating every case fairly and thoroughly. If we are able to clarify and resolve the matter to your satisfaction, we would be grateful if you would consider updating your rating to reflect your experience with our support team.

Reply from Slowdive

May 10, 2026

We’re truly sorry to hear about your experience, and we completely understand why this situation would feel upsetting and alarming. Seeing charges appear after such a long time, especially when you believed your subscription had already been canceled, can understandably cause frustration and concern. Please know that it is very important to us to fully investigate this for you and clarify exactly what happened.

To be fully transparent, we do not recreate or “resurface” payment authorizations manually. In some cases, recurring charges may be connected to an active subscription renewal, a subscription upgrade, or optional additional programs such as Lucid Dreams or the Holotropic program that were selected during sign-up. However, we absolutely want to review your account and payment history carefully to understand why these charges occurred in your specific case.

Please send us your subscription details and the email linked to your account so we can investigate this properly. The fastest way to reach us is through the in-app or web chat, or directly via support@slowdive.app. Our support team will be happy to look into the PayPal transactions with you and help resolve the matter as quickly as possible.

We always aim to be honest and transparent about all transactions, and we genuinely appreciate the opportunity to assist you. Once the issue has been reviewed and resolved, we would be very grateful if you would consider updating your rating to reflect your support experience.

Reply from Slowdive

May 10, 2026

We’re very sorry to hear that you feel this way, and we understand how concerning and frustrating unexpected charges or confusion around a subscription can be. Please know that we take comments like this seriously, because it’s extremely important to us that every user clearly understands what they are purchasing and feels supported if any issue comes up.

In some situations, charges may be connected to an automatically renewing subscription after a trial period, a subscription upgrade, or optional additional programs such as Lucid Dreams or the Holotropic program, which are selected during the sign-up process. We always strive to be honest, transparent, and clear about all transactions and subscription terms.

We would genuinely appreciate the opportunity to look into your case personally and help resolve any misunderstanding. Please send us your subscription details through the in-app or web chat, or contact us directly at support@slowdive.app so our support team can investigate this as quickly as possible.

Your experience matters a great deal to us, and we truly want to make this right. If we’re able to successfully resolve the issue for you, we would also be very grateful if you would consider updating your rating afterward.

Reply from Slowdive

Apr 29, 2026

We’re really sorry to hear how frustrating and overwhelming this has been — we completely understand how upsetting it is to see charges you don’t recognize and feel like you can’t reach anyone for help.

Please know that Slowdive does not charge users without confirmation. In most cases, these charges are linked to a subscription or optional add-on programs (like Lucid Dreaming or Holotropic Breathwork) selected during checkout. Even if you didn’t receive an invoice, we can still locate your account using basic details.

It’s very important for us to resolve this quickly. Please send us any information you have (email used, payment date, last 4 digits of your card, screenshots if possible) via the in-app/web chat or at support@slowdive.app
— a real support team member will review your case and help you cancel and clarify all charges.

We are committed to being transparent and making this right. Once resolved, we’d truly appreciate it if you consider updating your rating.

Reply from Slowdive

Apr 15, 2026

We understand why these reviews would raise concerns, and we appreciate you taking the time to share your perspective so thoughtfully. Your point about clarity at the source is valid, no one should feel surprised or confused when making a purchase, especially in a wellness app.

We want to reassure you that Slowdive does not rely on hidden charges or intentional overbilling. What’s often happening in these cases is confusion around optional add-ons or upgraded plans (such as Lucid Dreaming or Holotropic Breathwork) that are selected during checkout and billed separately. We recognize that the presentation can be clearer, and feedback like yours is exactly what helps us improve that experience.

All payments are processed in USD or EUR, and banks may display different amounts due to currency conversion or temporary holds, which can add to the confusion. That said, we fully agree that the experience should feel straightforward from the start, not something users have to resolve afterward.

If you ever consider trying the app and want full clarity beforehand, you’re very welcome to reach out via in-app/web chat or support@slowdive.app.

Transparency and trust are extremely important to us, and we’re continuously working to make the experience clearer and smoother for everyone.

Reply from Slowdive

Mar 25, 2026

We’re truly sorry to read how strongly you feel about your experience, and we completely understand how upsetting it must be to see charges you didn’t expect or don’t recognize. Please know that this is never the experience we want for anyone using our app, and your situation is very important to us.

In some cases, charges may be linked to a subscription that started after a trial period, a subscription upgrade, or optional programs such as Lucid Dreams or the Holotropic program, which can be selected during sign-up. That said, we are always fully transparent about any transactions, and we would really like to carefully review your account to understand exactly what happened here.

Could you please send us your subscription details so we can investigate this for you? The fastest way to get help is by reaching out through the in-app or web chat, or by emailing us directly at support@slowdive.app. Our support team is here to assist you and will do everything possible to resolve this situation quickly and fairly.

It’s very important to us to make this right, and we genuinely appreciate the chance to help. Once your issue is resolved, we would be very grateful if you would consider updating your rating to reflect your experience with our support.

Reply from Slowdive

Mar 15, 2026

We’re really sorry this situation caused you such frustration — seeing a renewal charge when you believed the subscription was cancelled can feel very alarming. We understand why that would make you question what happened. If a subscription remains active in the system, it can automatically renew at the end of the billing period. That said, we’re glad to hear that the most recent charge was already refunded, and we definitely want to make sure everything is now fully resolved on your account. To confirm the status and ensure there are no further renewals, please send us your subscription details (the email used for the account) so we can double-check everything for you. The fastest way to reach us is through the in-app or web chat, or by emailing support@slowdive.app. It’s very important to us to keep transactions clear and help resolve any concerns as quickly as possible.

Reply from Slowdive

Mar 14, 2026

We’re really sorry to hear that this happened and understand how frustrating it can feel to see an extra charge when you only intended to purchase the 3-month membership.
The additional charge is usually related to optional programs or upgrades (such as the Lucid Dreams or Holotropic courses) that can appear during the signup flow. They are not meant to be confusing, and we want to make sure everything is clear and correct on your account.
Please send us your subscription details or the email used for the account, and any screenshots of the charge, so we can review it and help you quickly. The fastest way to reach us is via the in-app or web chat, or by emailing support@slowdive.app
. It’s very important to us to resolve your issue and be fully transparent about the transactions.

Reply from Slowdive

Mar 4, 2026

We’re very sorry to hear how frustrating and disappointing this experience has felt. We completely understand how upsetting it is when access does not match expectations and when you feel unable to reach a real person for help. Your concern is valid, and we genuinely want to clarify and resolve this for you.

Slowdive does not intentionally cancel valid lifetime purchases. In most cases, situations like this happen because the access is linked to a different email address or account than the one currently being used, which makes it appear as if the subscription ended. This is a technical issue and can usually be fixed quickly once we locate the correct purchase.

Please contact us directly with your invoice and subscription details via the in-app or web chat, or email support@slowdive.app
— real support agents review these requests, and we will personally investigate your case. If the purchase was made through Apple App Store or Google Play, billing and refunds are managed by them as a separate service, but we will guide you through the process.

It’s very important to us to resolve this transparently and fairly. Once we’ve restored access or clarified the situation, we would truly appreciate it if you would consider updating your rating to reflect the resolution.

Reply from Slowdive

Mar 3, 2026

We’re really sorry to hear how upsetting this situation feels, and we completely understand how alarming it is to notice recurring charges you don’t recognize. We want to reassure you that Slowdive does not create subscriptions or charge accounts without a user action or confirmation. In many cases like this, the subscription was started using a different email address, an Apple/Google account, or through a website checkout that may not immediately appear connected to the device you’re currently using.

Please don’t worry — we want to help you resolve this as quickly as possible. Send us your payment details or a screenshot of the charge (date, amount, last 4 digits of the card) via the in-app/web chat or email support@slowdive.app, and we’ll locate the subscription, stop any billing, and review the case immediately.

It’s very important to us to clarify everything transparently and resolve this properly. Once your issue is settled, we’d truly appreciate it if you would consider updating your review to reflect the outcome.

Reply from Slowdive

Mar 1, 2026

We’re sorry this experience left you feeling this way. Unexpected charges can be alarming, especially when your bank flags them, and we understand that frustration.
We do not process unauthorized payments — additional charges are linked to optional upgrades or programs selected during signup. If anything was unclear or activated unintentionally, we want to review it.
Please send us your account email and screenshots of the charges via in-app/web chat or at support@slowdive.app , and we’ll investigate and clarify everything promptly.

Reply from Slowdive

Feb 27, 2026

We’re really sorry this happened and understand how alarming it is to see a $49.99 charge you didn’t recognize. Please know we do not process payments without user confirmation. In most cases, this amount relates to a subscription upgrade or an optional program (such as Lucid Dreaming or Holotropic Breathwork) selected during checkout. All payments are processed in USD or EUR, and banks may show different amounts due to currency conversion or temporary authorizations.

It’s very important to us to review your case and resolve it quickly. Please send your subscription details and a screenshot of the transaction via the in-app/web chat or to support@slowdive.app so we can investigate immediately. If the purchase was made through Apple App Store or Google Play, refunds must be handled by them as a separate service, but we’ll gladly guide you through the steps.

We’re committed to transparency and making this right. Once resolved, we’d appreciate you considering an updated review.