Slowdive Reviews 

Reply from Slowdive

Feb 10, 2026

We’re really sorry to hear that your experience with Slowdive felt disappointing and frustrating. It’s completely understandable to compare paid apps with free content online, especially if the value wasn’t clear to you right away. We also want to address your concern about pricing with full transparency. Slowdive never applies hidden fees — any higher amount usually comes from optional upgrades or additional programs, such as the Lucid Dreaming course or the Holotropic Breathwork program, which are separate from the core subscription and can be selected during checkout. That said, we know the flow can feel confusing, and your feedback is important to us.

We truly want to review what happened in your case and make sure everything is clarified properly. Please send us your subscription details so we can look into this for you as quickly as possible. You can reach us via the in-app or website chat, or directly at support@slowdive.app, which is always the fastest way to get help.

Being honest and clear about transactions matters deeply to us, and resolving your issue is a priority. If everything is sorted out to your satisfaction, we would really appreciate it if you’d consider updating your rating afterward.

Reply from Slowdive

Feb 10, 2026

We’re truly sorry for how distressing this experience was, especially receiving a call from your bank right after subscribing. We completely understand how alarming it feels to see multiple charges when you only intended to purchase a single plan, and we want to address this clearly and transparently.

Slowdive does not make unauthorized charges. The additional amounts you’re seeing are almost always linked to optional upgrades or additional programs (such as the Lucid Dreaming or Holotropic Breathwork courses) that can be selected during the checkout process. These are billed separately from the base subscription, which is why they may appear as multiple transactions. All payments are processed in USD or EUR, and depending on your bank, amounts may look different or trigger fraud alerts due to currency conversion or temporary authorizations.

It’s very important for us to review your specific case and make sure everything is handled properly. Please send us your subscription details and transaction screenshots via the in-app or web chat, or email support@slowdive.app so we can help you faster.
We are committed to being honest, transparent, and resolving issues fairly. Once your situation is fully clarified and resolved, we would truly appreciate it if you’d consider updating your rating to reflect the outcome.

Reply from Slowdive

Feb 8, 2026

We’re really sorry this felt misleading and understand how upsetting it is to be charged for services you didn’t intend to purchase. Your frustration is completely valid, especially when you were happy to start with the 4-week plan.
The additional charges are for optional programs such as Lucid Dreams or the Holotropic course, which can be selected during signup. That said, it’s very important to us that everything is clear and transparent, and we want to review your case properly.
Please send us your subscription details or proof of purchase so we can help faster. You can reach us via the in-app or web chat or at support@slowdive.app. Resolving this is important to us, and we’re committed to being honest and clear about all transactions.

Reply from Slowdive

Feb 6, 2026

We’re really sorry to hear how disappointing and upsetting this experience has been for you. We fully understand how alarming it is to purchase a simple 4-week plan and then see additional invoices you weren’t expecting — that can feel very unfair, and your frustration is completely valid.

We want to clarify transparently that Slowdive does not add products automatically. The second charge you’re referring to typically relates to optional add-on programs, such as the Lucid Dreaming course or the Holotropic Breathwork program, which can be selected during the checkout flow and are billed separately. That said, we absolutely understand that the process may feel confusing, and we take feedback like yours very seriously.

It’s very important to us to resolve this properly. Please reach out to us again with your subscription details and invoice screenshots so we can review your case directly and help as fast as possible. You can contact us via the in-app or web chat, or by email at support@slowdive.app. If your subscription was purchased through Google Play or the Apple App Store, refunds must be processed through them as a separate service — but we’re happy to guide you step by step.

We are committed to being honest and clear about transactions, and resolving your issue matters greatly to us. Once everything is sorted out, we would truly appreciate it if you’d consider updating your rating to reflect the resolution.

Reply from Slowdive

Feb 5, 2026

We understand why those reviews would make you cautious, and we’re sorry to see that this is the impression you’ve received. Your trust and sense of safety matter — especially with something related to mental wellbeing.

We want to reassure you that Slowdive is a real product with real programs, and we do not make unauthorized charges. Most of the concerns you may have read come from confusion around optional add-on programs (like Lucid Dreaming or Holotropic Breathwork) or longer subscription upgrades selected during checkout. These appear as separate transactions, and banks can also show different amounts due to currency conversion (all payments are processed in USD or EUR).

We’re always open to questions before someone subscribes. If you’d like clarity about pricing, plans, or how billing works, you can reach us anytime via the in-app/web chat or at support@slowdive.app. We believe in being transparent and helping people make informed decisions, and we’re here to provide any information you need.

Reply from Slowdive

Feb 3, 2026

We’re really sorry this felt alarming — unexpected charges can be stressful, and we understand your concern. Slowdive does not run bait-and-switch practices or take payments without user confirmation. What often causes confusion is that checkout can include optional selections (like longer plans or add-on courses such as Lucid Dreams or Holotropic Breathwork). These are billed separately, which can look like multiple transactions. VAT and currency conversion (all payments process in USD or EUR) can also change the displayed total depending on your bank.

If your bank blocked attempts, those may have been temporary authorizations rather than completed charges. We want to review your case carefully and clarify every transaction. Please send your subscription details and transaction screenshots via the in-app/web chat or to support@slowdive.app so we can investigate and resolve this quickly.

We’re committed to transparency, and once everything is sorted, we’d appreciate you reconsidering your rating to reflect the resolution.

Reply from Slowdive

Feb 1, 2026

Thank you for taking the time to share such a thoughtful perspective, especially with your many decades of meditation experience — that depth of practice truly matters, and we respect it. We understand why seeing reviews about overcharges would raise serious concerns, and it’s painful to hear that this prevented you from even trying the program after feeling drawn in by the intention behind it. Trust is essential in anything related to inner work, and we don’t take that lightly. Regarding the charges mentioned in reviews: any additional amounts are related to optional subscription upgrades or separate programs, such as the Lucid Dreams or Holotropic courses, which can be selected during signup. These are never meant to be hidden, and we strive to be honest and clear about all transactions. That said, if something felt unclear or wrong, it’s very important for us to review it directly.
If you personally experienced, or ever do experience, any billing or access issue, please send us your subscription details so we can investigate properly and help as fast as possible. You can reach us via the in-app or web chat, or by email at support@slowdive.app
. Resolving issues like this truly matters to us, and we appreciate open dialogue — even when feedback is critical.

Reply from Slowdive

Feb 1, 2026

We’re really sorry to see how frustrated you feel, and we understand why an experience like this would make you want to warn others. When something doesn’t work the way it should, or when access doesn’t match expectations, it can feel incredibly disappointing and upsetting — especially when you trusted the app enough to try it in the first place. Your feelings are completely valid, and we do take feedback like this seriously. We truly want to help resolve this rather than leave you feeling unheard. To do that, we need to be able to locate your account and subscription on our side. Please send us your subscription details or proof of purchase, so we can look into what went wrong and help you faster. You can contact us directly via the in-app or web chat, or by email at support@slowdive.app
— this is the quickest way to reach our support team.
It’s very important to us to resolve issues like this, and we are honest and transparent about all transactions. We really hope you’ll give us the chance to review your case and support you properly.

Reply from Slowdive

Jan 29, 2026

We’re really sorry to read this and understand how upsetting it feels when the app doesn’t work as expected and you’re worried about your money. That frustration is completely valid, especially when you’re just trying to access something you paid for. Please know that scamming users is absolutely not our intention, and it’s very important to us to resolve situations like this properly and transparently.

Most issues with access or refunds can only be fixed once we can locate the subscription on our side. We kindly ask you to send us your subscription data or proof of purchase, so we can review your case and help you faster. You can reach us directly through the in-app or web chat, or by emailing support@slowdive.app
. This is the quickest way to get a real person to assist you.

We are honest and clear about our transactions, and resolving your issue is a priority for us. Please give us the chance to look into this and make it right.

Reply from Slowdive

Jan 22, 2026

We’re really sorry this happened and understand how upsetting it is to see unexpected charges — especially for a course you believe you didn’t subscribe to. Please know that we do not charge anything without an active selection during signup. In some cases, additional programs (such as courses) can be added as optional extras during the registration flow, which may result in separate charges. That said, we absolutely want to review your situation properly. To help you as quickly as possible, please contact our support team and include: The email address used to create the account, Screenshots or dates of the charges shown by your bank
The amounts charged, Our team will investigate the charges, explain exactly what they were for, and assist with a refund if something was added by mistake. You can reach us via the in-app/web chat or by email at support@slowdive.app. We take billing concerns very seriously and want to resolve this fairly and transparently for you.

Reply from Slowdive

Jan 22, 2026

We’re really sorry this situation caused you so much stress and alarm — we completely understand how upsetting it is to see a large charge you weren’t expecting, especially after choosing a smaller plan. Please know that Slowdive does not charge anything without user confirmation. In cases like this, the higher amount usually relates to a subscription upgrade or optional programs (such as subscription upgrade or the Lucid Dreaming and Holotropic Breathwork courses) that were selected during checkout. These are always separate from promotional or short-term plans, which is why they appear as distinct charges.

That said, it’s very important to us to review your case personally and make sure everything is clear and fair. If you haven’t already, please send us your subscription details and payment screenshots via the in-app or web chat, or email support@slowdive.app so we can help you faster. If the purchase was made through Apple App Store or Google Play, refunds must be handled by them as a separate service, but we’ll gladly guide you through the process.

We aim to be honest and transparent about all transactions, and resolving this properly matters deeply to us. Once your issue is fully resolved, we’d truly appreciate it if you consider updating your rating.

Reply from Slowdive

Jan 13, 2026

We’re really sorry for how upsetting this has been — feeling misled about charges is incredibly frustrating, and we understand your anger. We want to be clear that any charge beyond the base subscription can only come from optional upgrades or additional programs (such as Lucid Dreaming or the Holotropic program) that may appear during signup. They are never meant to be hidden, but we know the flow can feel confusing and we take that seriously.
Please send us your subscription details so we can review exactly what happened and help resolve this. The fastest way to reach us is via the in-app or web chat, or by emailing support@slowdive.app

Reply from Slowdive

Jan 7, 2026

We’re really sorry for the confusion and frustration this has caused. Any charge beyond the 19,99€ subscription can only come from optional upgrades or additional programs (such as Lucid Dreams or the Holotropic program) that may have been selected during signup. We’re always committed to being clear and honest about transactions.
Please send us your subscription details so we can explain exactly what was charged and help you right away. For the fastest support, contact us via the in-app or web chat, or email support@slowdive.app — we want to resolve this for you.

Reply from Slowdive

Jan 6, 2026

We’re really sorry you’re going through this — we can hear how angry and exhausted you feel, and you’re absolutely right to expect an app you paid for to work properly and support to respond clearly. Being charged twice, not being able to cancel, and receiving codes that don’t work is incredibly frustrating, and we truly understand why this feels unacceptable.
Please know that we want to resolve this, and it’s very important to us to be honest and transparent. Any additional charges that may appear are only related to subscription upgrades or optional additional programs (such as Lucid Dreams or the Holotropic program) that can be selected during signup or inside the app — they are never applied secretly. Still, if something went wrong technically, we absolutely want to fix it.
Please send us your subscription details (the email used for the account and screenshots of the charges if possible), and make sure the app is installed from the App Store or Google Play and updated to the latest version. The fastest way to get real help is via the in-app or web chat, or by emailing support@slowdive.app. We genuinely want to help you resolve this and make everything clear.

Reply from Slowdive

Jan 4, 2026

We’re truly sorry for the stress this caused you—especially since Slowdive is meant to support mental well-being. We want to be clear: this is not a scam, and we take situations like this very seriously.
What you’re describing usually happens when optional add-on programs (like Lucid Dreaming or Holotropic Breathwork) are selected during checkout. These are never added automatically, but we understand how confusing multiple charges can feel, especially when they appear close together or in a different currency. All payments are processed in USD or EUR, and banks may display different amounts due to exchange rates or temporary authorizations.
Please contact us so we can help you quickly. You can reach us via the in-app/web chat or at support@slowdive.app—just send your subscription or transaction details and we’ll review everything personally. Resolving this properly is very important to us, and if a refund is due, it will be issued.

Once your issue is resolved, we’d truly appreciate it if you’d consider updating your review. Your trust matters to us.

Reply from Slowdive

Jan 3, 2026

We’re really sorry this situation caused so much stress and frustration. We understand how upsetting it is to discover charges later, and we want to reassure you that this is not our intention and absolutely something we want to resolve properly.
What likely happened is that the initial payment authorization went through successfully, even if no confirmation screen appeared. In some cases, banks delay or block confirmation messages, which can make it seem like a payment failed when it actually didn’t. The amounts you’re seeing may also appear different because all our payments are processed in EUR or USD, and banks sometimes show converted amounts or delayed recurring charges, which can be confusing.

Most importantly, your issue matters to us and we want to fix it as fast as possible. Please contact us directly inside the app or via web chat, or email us at support@slowdive.app with your subscription details and transaction screenshots. If the subscription was purchased through Google Play or the App Store, refunds must be processed through them, as they are a separate service.

We are honest and transparent about all transactions, and resolving this properly is very important to us. Once your case is reviewed and resolved, we would truly appreciate it if you consider updating your rating to reflect the outcome.

Reply from Slowdive

Dec 30, 2025

We’re truly sorry for how upsetting and stressful this experience has been for you. Having to cancel your debit card and deal with fraud alerts is an enormous inconvenience, and we completely understand why this would leave you feeling angry and distrustful. That is never the experience we want anyone to have. It’s very important for us to clarify that we do not have the ability to make unauthorized charges or access your card directly. All payments are processed only through official platforms, and any additional charges that may appear are related to optional subscription upgrades or additional programs (such as the Lucid Dreams or Holotropic programs) that can be selected during signup or while exploring the app. They are never applied automatically or without a user’s action.

That said, if something doesn’t look right, it is extremely important to us to investigate and resolve it clearly and honestly. Please send us your subscription details (the email linked to your account and any screenshots from your bank, if possible) so our team can review this properly. The fastest way to get real help is through the in-app or web chat, or by emailing support@slowdive.app
. We truly want to make sure everything is transparent, correct, and resolved for you.

Reply from Slowdive

Dec 21, 2025

We’re truly sorry this experience felt alarming and frustrating, and we understand why seeing multiple charges at once would raise serious concerns. We want to clarify a few important points with complete transparency. Currently, all payments in Slowdive are processed only in USD or EUR. Depending on your bank or card provider, charges may appear in a different currency, show slightly different amounts due to exchange rates and temporary authorization holds. This can make it look like more was taken than actually processed on our side.

The additional charges you’re referring to are not automatic or hidden. They relate to optional upgrades that some users choose during checkout, such as a longer subscription plan or additional programs like Lucid Dreams and the Holotropic program. These are separate purchases, which is why they may appear as multiple transactions.

Regarding refunds: once a refund is issued, banks often show them as pending first, and the final amount and timing are entirely controlled by the bank or card provider. We do not split or reduce refunds intentionally, and any difference you’re seeing is almost always due to currency conversion or banking delays.

It’s very important for us to resolve this clearly for you. Please send us your subscription data and transaction screenshots so we can review everything in detail. You can contact us via the in-app or web chat, or directly at support@slowdive.app for faster assistance. We are honest and transparent about transactions, and once everything is fully resolved, we would truly appreciate it if you consider updating your rating to reflect the outcome.

Reply from Slowdive

Dec 18, 2025

We’re very sorry to hear about your experience and completely understand your frustration — unexpected charges can feel alarming. Please know that Slowdive never takes payments without your explicit confirmation. The additional amounts you saw were likely for optional courses, such as the Lucid Dreaming or Holotropic Breathwork programs, which users select themselves during checkout. These purchases are separate from the standard subscription, which is why invoices may appear differently. A short form for processing refund is available upon request in the chat, which does not require providing any specific details.

We want to resolve your issue quickly and transparently. Please send us your subscription details or screenshots of the transactions via the in-app/web chat or email support@slowdive.app, and our team will review everything personally. It’s very important to us that all charges are clear and fair, and once your case is resolved, we would greatly appreciate it if you could consider updating your rating to reflect the outcome.

Reply from Slowdive

Dec 13, 2025

Sentimos mucho que esta experiencia haya sido tan decepcionante y frustrante para ti, especialmente cuando esperabas contenido en español y no pudiste usar la app como imaginabas. Entendemos perfectamente tu enfado. Queremos aclarar algo importante con total honestidad: si la suscripción se compró a través de Google Play o la App Store de Apple, nosotros no podemos emitir el reembolso directamente, ya que son plataformas externas y gestionan los pagos y devoluciones por su cuenta. En esos casos, el reembolso debe solicitarse directamente desde tu cuenta de Google o Apple.

Aun así, es muy importante para nosotros ayudarte y revisar tu caso con detalle. Por favor, envíanos tus datos de suscripción para que podamos orientarte correctamente y comprobar exactamente cómo se realizó la compra. Puedes contactarnos por el chat dentro de la app o en la web, o escribirnos a support@slowdive.app
para una atención más rápida.

Nuestro objetivo es ser claros y transparentes con todas las transacciones, y queremos que esta situación se resuelva de la mejor manera posible. Una vez aclarado y solucionado el problema, agradeceríamos mucho que consideres actualizar tu valoración.